FirstService Residential
Community Association Manager (On-site)
FirstService Residential, Boca Raton, Florida, us, 33481
Community Association Manager (On-site)
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Community Association Manager (On-site)
role at
FirstService Residential .
Overview As a Community Association Manager, you’ll lead the entire on‑site operation, managing working relationships with all departments across the property to ensure company objectives are met. You partner with Regional Directors and the Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.
Responsibilities
Provide management and leadership to assigned property and book of business.
Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
Act as liaison to ensure quality service is delivered, that Board expectations are met, and to assist in prompt response and resolution to questions/problems.
Maintain knowledge and understanding of the contract between the association and FirstService Residential; ensure all contractual obligations are being met.
Initiate contact with new residents.
Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
Create, maintain, and upload a wide variety of information in our portal including work orders, signed meeting minutes, and monthly management reports.
Interview, select, recommend, hire, train and schedule assigned staff; ensure proper coverage and staffing levels. Provide direction to staff and assist in investigation and resolution of problems.
Skills & Qualifications
3+ years of experience in property operations, hospitality, or construction.
Bachelor’s degree in business or related field.
Certified and licensed by the State of Florida for Community Association Management (CAM).
Critical thinking, problem solving, judgment and decision‑making abilities.
Proficiency in Microsoft Office, Outlook, and Windows.
Excellent organization, motivation, leadership, management, and interpersonal skills.
Ability to work with sensitive and/or confidential information.
Knowledge and ability to apply Florida Statutes and community documents.
Physical Requirements
Ability to lift up to 50 lbs following appropriate safety procedures.
Must be able to stand, sit, walk, and occasionally climb.
Ability to respond to emergencies in a timely manner.
Ability to work in different environmental conditions (wind, heat, cold, rain, etc.).
Supervisory Responsibilities Directly or indirectly supervise associates within the assigned property.
Additional Information Schedule: Monday‑Friday 8:00 am – 5:00 pm.
Compensation Compensation: $65,000 annually.
What We Offer As a full‑time exempt associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, vision, time‑off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required for training and other company functions.
Disclaimer Statement This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
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Community Association Manager (On-site)
role at
FirstService Residential .
Overview As a Community Association Manager, you’ll lead the entire on‑site operation, managing working relationships with all departments across the property to ensure company objectives are met. You partner with Regional Directors and the Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.
Responsibilities
Provide management and leadership to assigned property and book of business.
Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
Act as liaison to ensure quality service is delivered, that Board expectations are met, and to assist in prompt response and resolution to questions/problems.
Maintain knowledge and understanding of the contract between the association and FirstService Residential; ensure all contractual obligations are being met.
Initiate contact with new residents.
Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
Create, maintain, and upload a wide variety of information in our portal including work orders, signed meeting minutes, and monthly management reports.
Interview, select, recommend, hire, train and schedule assigned staff; ensure proper coverage and staffing levels. Provide direction to staff and assist in investigation and resolution of problems.
Skills & Qualifications
3+ years of experience in property operations, hospitality, or construction.
Bachelor’s degree in business or related field.
Certified and licensed by the State of Florida for Community Association Management (CAM).
Critical thinking, problem solving, judgment and decision‑making abilities.
Proficiency in Microsoft Office, Outlook, and Windows.
Excellent organization, motivation, leadership, management, and interpersonal skills.
Ability to work with sensitive and/or confidential information.
Knowledge and ability to apply Florida Statutes and community documents.
Physical Requirements
Ability to lift up to 50 lbs following appropriate safety procedures.
Must be able to stand, sit, walk, and occasionally climb.
Ability to respond to emergencies in a timely manner.
Ability to work in different environmental conditions (wind, heat, cold, rain, etc.).
Supervisory Responsibilities Directly or indirectly supervise associates within the assigned property.
Additional Information Schedule: Monday‑Friday 8:00 am – 5:00 pm.
Compensation Compensation: $65,000 annually.
What We Offer As a full‑time exempt associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, vision, time‑off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required for training and other company functions.
Disclaimer Statement This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
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