Spiritus Christi Prison Outreach
Director and Case Manager of Permanent Supportive Housing at Thurston Road
Spiritus Christi Prison Outreach, Rochester, New York, United States
Director and Case Manager of Permanent Supportive Housing at Thurston Road
Job Title : Director and Case Manager, Permanent Supportive Housing – Thurston Road Apartments
Division : Permanent Supportive Housing Programs
Reports To : Director of Permanent Supportive Housing
FLSA Status : Exempt
Location : Thurston Road Apartments, Rochester, NY 14619
Salary : Based on forty (40) hours per week
Salary Range : $55,000–$61,000
Position Note : This position is not open to current residents of SCPO housing programs.
Overview of the Organization Spiritus Christi Prison Outreach is a nonprofit organization dedicated to supporting individuals impacted by incarceration, homelessness, and systemic barriers through housing, re-entry support, advocacy, and community-based services. SCPO’s Permanent Supportive Housing programs provide stable housing combined with intensive case management to promote long-term stability, self-sufficiency, and successful community reintegration.
Purpose The Director/Case Manager is responsible for the overall operations and quality of supportive services at Spiritus Christi Prison Outreach’s twenty (20) permanent supportive housing units at Thurston Road Apartments, as well as providing case management services to program residents.
Work Schedule Approximately forty (40) hours per week; on-site five (5) days per week, with flexible or hybrid work as appropriate.
Duties and Responsibilities
Develop and monitor each program participant’s Individual Service Plan (ISP), including the DHS process, goals, and referrals to support adherence and progress.
Provide case management to all program participants, including referrals to appropriate agencies to meet individual goals, which may include ongoing chemical dependency and/or mental health treatment, job training, education, and job placement.
Develop and maintain positive relationships with community partners, regulatory agencies, and contracting agencies.
Work collaboratively within the SCPO team, demonstrating strong communication and interpersonal skills.
Be available to program participants for support, counseling, and guidance during office hours.
Meet with program participants at least once per month, with additional meetings scheduled as needed.
Conduct assessments and coordinate documentation for program participant referrals.
Attend community resource and networking meetings to develop and maintain referral resources.
Build relationships with potential program participants through visitation and interviews at their current programs.
Assist in managing and administering rental assistance in accordance with HUD compliance and record-keeping requirements.
Assist in completing the annual performance report for the overall program.
Enter and maintain program participant records in the Homeless Management Information System (HMIS) in accordance with HUD standards.
Knowledge, Skills, and Abilities
Bachelor’s degree in Social Work or a related field, OR
Associate’s degree in Social Work or a related field with two (2) years of experience providing intensive case management
Experience utilizing and advocating for program participants’ community resources
Ability to facilitate communication among diverse populations and organizations
Ability to interact in a polite, courteous, and professional manner
Ability to promote a spirit of hospitality and community
Proficiency in Microsoft Office and basic computer skills
Experience working with the population served
Knowledge of chemical dependency and mental health treatment processes and systems
Education
Associate (Required)
Experience
Case management: 1 year (Preferred)
License/Certification
Driver's License (Preferred)
Day Shift (Required)
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Other
Industry Individual and Family Services
Benefits
403(b)
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Additional Information People with a criminal record are encouraged to apply.
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Position Note : This position is not open to current residents of SCPO housing programs.
Overview of the Organization Spiritus Christi Prison Outreach is a nonprofit organization dedicated to supporting individuals impacted by incarceration, homelessness, and systemic barriers through housing, re-entry support, advocacy, and community-based services. SCPO’s Permanent Supportive Housing programs provide stable housing combined with intensive case management to promote long-term stability, self-sufficiency, and successful community reintegration.
Purpose The Director/Case Manager is responsible for the overall operations and quality of supportive services at Spiritus Christi Prison Outreach’s twenty (20) permanent supportive housing units at Thurston Road Apartments, as well as providing case management services to program residents.
Work Schedule Approximately forty (40) hours per week; on-site five (5) days per week, with flexible or hybrid work as appropriate.
Duties and Responsibilities
Develop and monitor each program participant’s Individual Service Plan (ISP), including the DHS process, goals, and referrals to support adherence and progress.
Provide case management to all program participants, including referrals to appropriate agencies to meet individual goals, which may include ongoing chemical dependency and/or mental health treatment, job training, education, and job placement.
Develop and maintain positive relationships with community partners, regulatory agencies, and contracting agencies.
Work collaboratively within the SCPO team, demonstrating strong communication and interpersonal skills.
Be available to program participants for support, counseling, and guidance during office hours.
Meet with program participants at least once per month, with additional meetings scheduled as needed.
Conduct assessments and coordinate documentation for program participant referrals.
Attend community resource and networking meetings to develop and maintain referral resources.
Build relationships with potential program participants through visitation and interviews at their current programs.
Assist in managing and administering rental assistance in accordance with HUD compliance and record-keeping requirements.
Assist in completing the annual performance report for the overall program.
Enter and maintain program participant records in the Homeless Management Information System (HMIS) in accordance with HUD standards.
Knowledge, Skills, and Abilities
Bachelor’s degree in Social Work or a related field, OR
Associate’s degree in Social Work or a related field with two (2) years of experience providing intensive case management
Experience utilizing and advocating for program participants’ community resources
Ability to facilitate communication among diverse populations and organizations
Ability to interact in a polite, courteous, and professional manner
Ability to promote a spirit of hospitality and community
Proficiency in Microsoft Office and basic computer skills
Experience working with the population served
Knowledge of chemical dependency and mental health treatment processes and systems
Education
Associate (Required)
Experience
Case management: 1 year (Preferred)
License/Certification
Driver's License (Preferred)
Day Shift (Required)
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Other
Industry Individual and Family Services
Benefits
403(b)
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Additional Information People with a criminal record are encouraged to apply.
#J-18808-Ljbffr