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CCMSI

Claims Supervisor, Workers’ Compensation (CA Expertise Required)

CCMSI, California, Missouri, United States, 65018

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Workers’ Compensation Claim Supervisor Overview Location:

Hybrid or Remote - reporting to Irvine, CA branch

Schedule:

Monday–Friday, 8:00 AM–4:30 PM PST

Salary Range:

$98,000–$110,000 annually

Direct Reports:

2–6

Build Your Career With Purpose at CCMSI. At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem‑solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately‑owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work® and our employee‑owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary We are seeking an experienced Workers’ Compensation Claim Supervisor with deep California jurisdiction expertise to lead a team of 3–6 adjusters supporting a PEO/Staffing account. This role may be remote or hybrid, reporting to our Irvine, CA branch. This is a hands‑on leadership role for a supervisor who understands the full California workers’ compensation lifecycle—from intake through resolution—and can coach adjusters through complex, fast‑paced claims while ensuring strict compliance with regulatory and client‑specific requirements. You’ll guide claim strategy, mentor your team, and partner closely with clients to deliver consistent, high‑quality outcomes.

Responsibilities

Supervise and guide a team of 3–6 California Workers’ Compensation adjusters handling cradle‑to‑grave claims

Ensure claims are investigated, evaluated, and resolved accurately, timely, and in compliance with California WC laws

Review claim files regularly, providing direction on complex, litigated, or high‑exposure matters

Oversee reserve accuracy and compliance with client handling instructions

Participate in claim reviews, audits, and quality initiatives

Partner with internal teams, clients, and vendors to resolve issues and maintain service standards

Recruit, onboard, train, and mentor staff; conduct performance evaluations and manage development plans

Address personnel and administrative matters with professionalism and consistency

Ensure compliance with carrier/state reporting requirements

Qualifications What You’ll Bring Required

10+ years of WC claims experience (California jurisdiction)

Proven experience adjusting CA WC claims from intake through resolution

CA SIP designation or CA Claims Certificate (or ability to obtain within 60 days)

Demonstrated leadership, coaching, and communication skills

Preferred

3+ years of supervisory experience

Bilingual (English/Spanish) communications skills – This role may involve communicating with injured workers, employers, or vendors where Spanish‑language skills are beneficial but not required.

Experience supporting PEO and/or staffing accounts

Proficiency in Microsoft Office and claims systems

Why You’ll Love Working Here

4 weeks PTO + 10 paid holidays in your first year

Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance

Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)

Career growth: Internal training and advancement opportunities

Culture: A supportive, team‑based work environment

How We Measure Success At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:

Quality claim handling – thorough investigations, strong documentation, well‑supported decisions

Compliance & audit performance – adherence to jurisdictional and client standards

Timeliness & accuracy – purposeful file movement and dependable execution

Client partnership – proactive communication and strong follow‑through

Professional judgment – owning outcomes and solving problems with integrity

Cultural alignment – believing every claim represents a real person and acting accordingly

Compensation & Compliance The posted salary reflects CCMSI’s good‑faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

Visa Sponsorship:

CCMSI does not provide visa sponsorship for this position.

ADA Accommodations:

CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.

Equal Opportunity Employer:

CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values At CCMSI, We Believe In Doing What’s Right—for Our Clients, Our Coworkers, And Ourselves. We Look For Team Members Who

Lead with transparency – We build trust by being open and listening intently in every interaction.

Perform with integrity – We choose the right path, even when it is hard.

Chase excellence – We set the bar high and measure our success. What gets measured gets done.

Own the outcome – Every employee is an owner, treating every claim, every decision, and every result as our own.

Win together – Our greatest victories come when our clients succeed.

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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