OnPath Federal Credit Union
Job Overview
At OnPath Credit Union, we share a passion for delivering exceptional service. Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success. If you thrive in an environment with team members who truly enjoy what they do and you are sales‑driven and motivated to succeed, then OnPath is the place for you!
Compensation and Benefits The Consumer Loan Processor will work at our corporate office in Metairie. This position is classified as Hybrid, meaning you will work in the office two or more days a week. The initial salary range for this position is $18.20 – $22.75/hr based on skills, experience and responsibilities, with potential to grow in the organization.
We offer:
Competitive Compensation
Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(k) Plan
Paid Vacation, Wellness, Sick Time, and more!
Role As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that, in partnership with surrounding departments, provide cost‑effective financial services for the benefit of our members, who remain our primary focus. Our core values—Empathetic, Passionate, Innovative, Integrity, Committed—drive everything we do.
Core Functions Conduct daily business interactions and maintain constant alignment with OnPath mission, culture, and core values. Encourage others to act with mission, culture, and core values in mind at all times. Use initiative and judgment in the absence of specific direction from management. Ensure value through decision making that supports credit union goals and interests.
Leadership
Encourage and develop cooperation among peer members to ensure a “team effort” and commitment to the established Service Expectations.
Lead by example, take initiative, and be open to change.
Help create a positive and consistent attitude in your department by owning issues and following up when necessary.
Participate in continuing education as approved by Lending Manager.
Perform tasks as assigned by supervisor, commensurate with the position.
Hold self and others accountable for professional and ethical behavior as defined by OnPath FCU’s mission, culture, and values. Continually expand knowledge of other credit union areas.
Maintain positive relationships, share credit for accomplishments, celebrate others’ successes, and take responsibility for mistakes.
Service
Promote and maintain a positive image of the credit union to assigned personnel, members, and the community.
Maintain professional, respectful, persuasive communication and a courteous attitude when working with internal and external members.
Act as a voice of the credit union.
Keep promises and commitments, earn and maintain trust of others by acting consistently with words and actions. Be direct and truthful by providing straight, honest feedback. Keep confidence and be dedicated to the highest standards of integrity, honesty, and trust.
Abide by OnPath FCU’s commitment to a Sales and Service Culture.
Agree to stay informed on OnPath’s products and services to provide the right product to the right member at the right time for the right reason.
Participate in community outreach by volunteering at different opportunities presented throughout the year.
Major Duties and Responsibilities
Have thorough knowledge of the documents required for each loan and the skill to obtain required information in a friendly and efficient manner.
Have thorough knowledge of the loan products and requirements.
Be detail‑oriented, follow directions with ease and consistency, and check for quality work.
Communicate clearly with team members to quickly serve member needs with every loan type.
File loan documents, review loan documents for completeness, and prepare loan documents for imaging.
Maintain current information in employee handbook.
Maintain supplies and promotional materials in the loan department.
Assist in audits, compliance reviews, and reporting requirements.
Communicate with loan officers, underwriters, and applicants to resolve discrepancies or missing information.
Verify supporting documentation such as identification, income, credit reports, and collateral documents.
Prepare and review loan closing documents for accuracy.
Book and fund all loans into the core banking system.
Perform tasks assigned by supervisor, commensurate with the position.
Knowledge and Skills Education/Certifications/Licenses
High School diploma or equivalent. Some college preferred.
Interpersonal Skills
A high level of interpersonal skills to communicate information, policies, procedures, and objectives effectively throughout the credit union to internal and external members.
Other Skills
Knowledge of loan policies and products and services. Prior loan processing experience preferred.
Accuracy in the recording of daily transactions.
Procedural knowledge of interviewing skills and techniques.
ADA and Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, view customer information, and talk or hear. The employee frequently must stand and walk, lift and/or move up to 5 pounds, and frequently lift and/or move up to 25 pounds.
Work Environment and Conditions Must be able to routinely perform work indoors in a climate‑controlled shared work area with minimal noise. Must be able to perform job functions independently or with limited supervision and work effectively as part of a team. Must be able to read and carry out written instructions and follow oral instructions. Must perform basic mathematical calculations, spell accurately, and understand computer basics. Must speak clearly and deliver information logically and understandably. Must handle calmly and professionally diverse personalities and maintain highest levels of customer service and discretion. Must perform responsibilities under deadlines and extreme accuracy requirements, and handle multiple priorities with composure, exercising discretion on confidential matters.
Legal Notices Nothing in this position description is an implied contract for employment. The description is intended to be an accurate account of essential functions and may change at any time by management. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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Compensation and Benefits The Consumer Loan Processor will work at our corporate office in Metairie. This position is classified as Hybrid, meaning you will work in the office two or more days a week. The initial salary range for this position is $18.20 – $22.75/hr based on skills, experience and responsibilities, with potential to grow in the organization.
We offer:
Competitive Compensation
Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(k) Plan
Paid Vacation, Wellness, Sick Time, and more!
Role As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that, in partnership with surrounding departments, provide cost‑effective financial services for the benefit of our members, who remain our primary focus. Our core values—Empathetic, Passionate, Innovative, Integrity, Committed—drive everything we do.
Core Functions Conduct daily business interactions and maintain constant alignment with OnPath mission, culture, and core values. Encourage others to act with mission, culture, and core values in mind at all times. Use initiative and judgment in the absence of specific direction from management. Ensure value through decision making that supports credit union goals and interests.
Leadership
Encourage and develop cooperation among peer members to ensure a “team effort” and commitment to the established Service Expectations.
Lead by example, take initiative, and be open to change.
Help create a positive and consistent attitude in your department by owning issues and following up when necessary.
Participate in continuing education as approved by Lending Manager.
Perform tasks as assigned by supervisor, commensurate with the position.
Hold self and others accountable for professional and ethical behavior as defined by OnPath FCU’s mission, culture, and values. Continually expand knowledge of other credit union areas.
Maintain positive relationships, share credit for accomplishments, celebrate others’ successes, and take responsibility for mistakes.
Service
Promote and maintain a positive image of the credit union to assigned personnel, members, and the community.
Maintain professional, respectful, persuasive communication and a courteous attitude when working with internal and external members.
Act as a voice of the credit union.
Keep promises and commitments, earn and maintain trust of others by acting consistently with words and actions. Be direct and truthful by providing straight, honest feedback. Keep confidence and be dedicated to the highest standards of integrity, honesty, and trust.
Abide by OnPath FCU’s commitment to a Sales and Service Culture.
Agree to stay informed on OnPath’s products and services to provide the right product to the right member at the right time for the right reason.
Participate in community outreach by volunteering at different opportunities presented throughout the year.
Major Duties and Responsibilities
Have thorough knowledge of the documents required for each loan and the skill to obtain required information in a friendly and efficient manner.
Have thorough knowledge of the loan products and requirements.
Be detail‑oriented, follow directions with ease and consistency, and check for quality work.
Communicate clearly with team members to quickly serve member needs with every loan type.
File loan documents, review loan documents for completeness, and prepare loan documents for imaging.
Maintain current information in employee handbook.
Maintain supplies and promotional materials in the loan department.
Assist in audits, compliance reviews, and reporting requirements.
Communicate with loan officers, underwriters, and applicants to resolve discrepancies or missing information.
Verify supporting documentation such as identification, income, credit reports, and collateral documents.
Prepare and review loan closing documents for accuracy.
Book and fund all loans into the core banking system.
Perform tasks assigned by supervisor, commensurate with the position.
Knowledge and Skills Education/Certifications/Licenses
High School diploma or equivalent. Some college preferred.
Interpersonal Skills
A high level of interpersonal skills to communicate information, policies, procedures, and objectives effectively throughout the credit union to internal and external members.
Other Skills
Knowledge of loan policies and products and services. Prior loan processing experience preferred.
Accuracy in the recording of daily transactions.
Procedural knowledge of interviewing skills and techniques.
ADA and Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, view customer information, and talk or hear. The employee frequently must stand and walk, lift and/or move up to 5 pounds, and frequently lift and/or move up to 25 pounds.
Work Environment and Conditions Must be able to routinely perform work indoors in a climate‑controlled shared work area with minimal noise. Must be able to perform job functions independently or with limited supervision and work effectively as part of a team. Must be able to read and carry out written instructions and follow oral instructions. Must perform basic mathematical calculations, spell accurately, and understand computer basics. Must speak clearly and deliver information logically and understandably. Must handle calmly and professionally diverse personalities and maintain highest levels of customer service and discretion. Must perform responsibilities under deadlines and extreme accuracy requirements, and handle multiple priorities with composure, exercising discretion on confidential matters.
Legal Notices Nothing in this position description is an implied contract for employment. The description is intended to be an accurate account of essential functions and may change at any time by management. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
#J-18808-Ljbffr