Beal Bank USA
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Assistant Branch Manager
role at
Beal Bank USA
This position is based at the Beal Bank Tampa location with working hours from 8am to 5pm Monday through Friday.
Come join Beal Bank’s thriving retail banking team. Our Assistant Branch Managers are part of a small, vital, hands‑on team who provide exceptional service and support to Beal Bank’s current and prospective customers. The Assistant Branch Manager is responsible for assisting the Branch Manager in overseeing the service and operations of a retail branch location. In this essential role, you will ensure all bank policies, procedures and regulatory compliance are adhered to on a daily basis through effective communications, strong product knowledge and a friendly, responsive approach.
Essential Job Duties & Responsibilities
Assume management responsibility in the absence of the Branch Manager
Required participation in Community Reinvestment Act (CRA) activities by volunteering during business hours with qualifying organizations, ensuring all mandatory monthly metrics for the branch are met
Assist in managing customer service objectives, including handling exceptions, complex issues and complaints
Training, monitoring and coaching of branch team members when requested
Handling of disciplinary action in a timely manner when requested
Performs and supervises day to day operational and compliance functions of the branch such as reconcilements, audits, reporting, controls, records management, approvals and opening/closing procedures
Motivate and encourage team member and ensure they have appropriate knowledge of all bank products
Participate in employment decisions as requested, including hiring, scheduling and other related matters
Performs other job‑related duties or special projects as assigned
Qualifications
Minimum five (5) years banking experience, with a minimum of one (1) year in a management or supervisory role
High School Diploma or equivalent required
Adaptability to change
Professional appearance and demeanor
Proficiency with 10 key touch, Microsoft Office and banking software applications
Demonstrated good attendance and punctuality
Strong attention to detail with high concern for data accuracy
Customer service orientation with effective problem‑solving abilities and the ability to maintain composure and convey a positive attitude while interacting with customers and internal team members
Outstanding listening and communication skills, both written and verbal
Knowledge of or ability to quickly learn banking products, services, policies, procedures and regulatory guidelines
Demonstrated critical thinking and decision‑making skills
Ability to maintain confidentiality, follow directions and apply proper policies, procedures and guidelines
Excellent organizational skills with proven ability to prioritize and manage multiple responsibilities and projects in a fast‑paced environment with competing priorities and deadlines
Strong leadership and interpersonal skills; ability to motivate and achieve results through working together
Overnight and out of town travel is possible on occasion
Benefits options include
Medical, dental and vision coverage
401K with company match
11 paid holidays
Accrue up to 17 vacation/sick days per year in your first year on a pro rata basis
Applicant may be eligible for annual discretionary bonus
No relocation assistance provided.
Beal Bank, Beal Bank USA, and their affiliates are Equal Opportunity Employers. Beal Bank, Beal Bank USA, and their affiliates do not discriminate against any candidate or employee on the basis of race, national origin, color, genetics, sex, marital status, sexual orientation, gender identity, age, disability, pregnancy, religion or religious affiliation, veteran or service member status, or any other characteristic protected by federal, state or local laws.
All applicants have rights under federal employment laws. To view your rights and government notices on the Family Medical Leave Act (FMLA), the Equal Employment Opportunity (EEO) and the Employee Polygraph Projection Act (EPPA), please see the following Department of Labor links: FMLA EEO EPPA
Notice to California Residents: Beal Bank, Beal Bank USA, Beal Service Corporation, Beal Nevada Service Corporation, CLMG Corp., and CSG Investments, Inc. may collect personal information about you as part of the job application or employment process. Please see the California Privacy Rights Act Policies at CPRA Policy , CPRA Policy | CLMG Corp , CPRA | CSG Investments CPRA Policy | for details.
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Assistant Branch Manager
role at
Beal Bank USA
This position is based at the Beal Bank Tampa location with working hours from 8am to 5pm Monday through Friday.
Come join Beal Bank’s thriving retail banking team. Our Assistant Branch Managers are part of a small, vital, hands‑on team who provide exceptional service and support to Beal Bank’s current and prospective customers. The Assistant Branch Manager is responsible for assisting the Branch Manager in overseeing the service and operations of a retail branch location. In this essential role, you will ensure all bank policies, procedures and regulatory compliance are adhered to on a daily basis through effective communications, strong product knowledge and a friendly, responsive approach.
Essential Job Duties & Responsibilities
Assume management responsibility in the absence of the Branch Manager
Required participation in Community Reinvestment Act (CRA) activities by volunteering during business hours with qualifying organizations, ensuring all mandatory monthly metrics for the branch are met
Assist in managing customer service objectives, including handling exceptions, complex issues and complaints
Training, monitoring and coaching of branch team members when requested
Handling of disciplinary action in a timely manner when requested
Performs and supervises day to day operational and compliance functions of the branch such as reconcilements, audits, reporting, controls, records management, approvals and opening/closing procedures
Motivate and encourage team member and ensure they have appropriate knowledge of all bank products
Participate in employment decisions as requested, including hiring, scheduling and other related matters
Performs other job‑related duties or special projects as assigned
Qualifications
Minimum five (5) years banking experience, with a minimum of one (1) year in a management or supervisory role
High School Diploma or equivalent required
Adaptability to change
Professional appearance and demeanor
Proficiency with 10 key touch, Microsoft Office and banking software applications
Demonstrated good attendance and punctuality
Strong attention to detail with high concern for data accuracy
Customer service orientation with effective problem‑solving abilities and the ability to maintain composure and convey a positive attitude while interacting with customers and internal team members
Outstanding listening and communication skills, both written and verbal
Knowledge of or ability to quickly learn banking products, services, policies, procedures and regulatory guidelines
Demonstrated critical thinking and decision‑making skills
Ability to maintain confidentiality, follow directions and apply proper policies, procedures and guidelines
Excellent organizational skills with proven ability to prioritize and manage multiple responsibilities and projects in a fast‑paced environment with competing priorities and deadlines
Strong leadership and interpersonal skills; ability to motivate and achieve results through working together
Overnight and out of town travel is possible on occasion
Benefits options include
Medical, dental and vision coverage
401K with company match
11 paid holidays
Accrue up to 17 vacation/sick days per year in your first year on a pro rata basis
Applicant may be eligible for annual discretionary bonus
No relocation assistance provided.
Beal Bank, Beal Bank USA, and their affiliates are Equal Opportunity Employers. Beal Bank, Beal Bank USA, and their affiliates do not discriminate against any candidate or employee on the basis of race, national origin, color, genetics, sex, marital status, sexual orientation, gender identity, age, disability, pregnancy, religion or religious affiliation, veteran or service member status, or any other characteristic protected by federal, state or local laws.
All applicants have rights under federal employment laws. To view your rights and government notices on the Family Medical Leave Act (FMLA), the Equal Employment Opportunity (EEO) and the Employee Polygraph Projection Act (EPPA), please see the following Department of Labor links: FMLA EEO EPPA
Notice to California Residents: Beal Bank, Beal Bank USA, Beal Service Corporation, Beal Nevada Service Corporation, CLMG Corp., and CSG Investments, Inc. may collect personal information about you as part of the job application or employment process. Please see the California Privacy Rights Act Policies at CPRA Policy , CPRA Policy | CLMG Corp , CPRA | CSG Investments CPRA Policy | for details.
#J-18808-Ljbffr