Service Desk Pro: Tier 1 IT Support & Ticketing

A technology services provider located in Durham, North Carolina, is seeking a Service Desk Analyst to deliver exceptional technical support. In this role, you will handle troubleshooting for network connectivity and general inquiries while managing a ticketing system. Candidates must possess an Associate's degree in Networking Technology and 3 to 5 years of relevant experience. Strong interpersonal skills and technical aptitude are essential for success. Join us to support our clients effectively and collaborate with various teams within the organization. #J-18808-Ljbffr