State of Illinois
EMPLOYMENT SERVICE PROGRAM REPRESENTATIVE
State of Illinois, Joliet, Illinois, United States, 60432
EMPLOYMENT SERVICE PROGRAM REPRESENTATIVE
Join to apply for the
EMPLOYMENT SERVICE PROGRAM REPRESENTATIVE
role at
State of Illinois .
This range is provided by State of Illinois. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Job Requisition ID: 50735
Closing Date: 12/31/2025
Agency: Department of Employment Security
Class Title: EMPL SECURITY PROGRAM REP - 13650 Upward Mobility Program
Skill Option: None
Bilingual Option: None
Salary: Anticipated starting salary $4,954 monthly; Full range $4,954 - $6,894 monthly
Job Type: Salaried
Category: Full Time
County: Will
Number of Vacancies: 1
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Position Overview The Illinois Department of Employment Security (IDES) is seeking an organized, professional, and results oriented individual to serve as a Program Representative. Responsibilities include providing services related to unemployment insurance benefits, such as determining unemployment insurance claims eligibility, and providing employment services. This position provides a great opportunity for someone who has a strong knowledge of federal and state laws pertaining to employment and Unemployment Insurance (UI) eligibility and is dedicated to ensuring UI benefit accuracy. The ideal candidate for this position will have excellent organizational skills and have experience assisting clients in an employment service program, social service program or related area providing employment, human resource development or social welfare services. IDES offers a competitive compensation plan, excellent benefits, and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of Illinois employers and job seekers.
Essential Functions
Under general supervision, for an assigned area, serves as a Employment Service Program Representative for the Illinois Department of Employment Security (IDES)
Assesses and addresses client Unemployment Insurance (UI), Wagner-Peyser and Workforce Innovation and Opportunity Act (WIOA) service needs
Performs functions related to receipt, review, entry, analysis and resolution of all types of routine, complex and special claims on benefit entitlement programs administered by the Illinois Department of Employment Security (IDES)
Adjudicates monetary and nonmonetary benefit claim issues, providing eligibility determinations for routine, initial or continued claims
Advises clients on work attitudes, habits, relationships and attire as related to a specific job referral
Establishes and maintains activity reports to demonstrate work activity and detail time charging
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
Requires knowledge, skills and mental development equivalent to four (4) years of college with academic background in social/behavioral sciences or business; OR
Requires two (2) years (3,000 work hours) of experience as a department intermittent staff member and a minimum of two (2) years college credits completed with passing grades in social/behavioral sciences or business; OR
Requires four (4) years (6,000 work hours) as a department intermittent staff member
Qualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.
Conditions of Employment
Requires an Illinois State Police background check and self-disclosure of any criminal history.
Requires ability to travel in the performance of duties, with overnight stays as appropriate.
This position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing, or involves sitting most of the time with some pushing and pulling of arm or leg controls.
Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About The Agency The Illinois Department of Employment Security's (IDES) mission is to serve Illinois workers and employers to the best of our ability and to use our knowledge of the Illinois workforce to inform sound policy decision making. IDES encourages economic growth and stability in Illinois by providing vital Employment Services to Illinois residents and employers, analyzing and disseminating actionable Labor Market Information, and administering Unemployment Insurance programs.
Work Hours Monday-Friday 8:30am-5:00pm
Work Location 2400 Glenwood Ave, Joliet, Illinois, 60435
Posting Group Social Services
Senior level Entry level
Employment type Full-time
Job function Purchasing
Industries Retail
Nearest Major Market Joliet
Nearest Secondary Market Chicago
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EMPLOYMENT SERVICE PROGRAM REPRESENTATIVE
role at
State of Illinois .
This range is provided by State of Illinois. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Job Requisition ID: 50735
Closing Date: 12/31/2025
Agency: Department of Employment Security
Class Title: EMPL SECURITY PROGRAM REP - 13650 Upward Mobility Program
Skill Option: None
Bilingual Option: None
Salary: Anticipated starting salary $4,954 monthly; Full range $4,954 - $6,894 monthly
Job Type: Salaried
Category: Full Time
County: Will
Number of Vacancies: 1
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Position Overview The Illinois Department of Employment Security (IDES) is seeking an organized, professional, and results oriented individual to serve as a Program Representative. Responsibilities include providing services related to unemployment insurance benefits, such as determining unemployment insurance claims eligibility, and providing employment services. This position provides a great opportunity for someone who has a strong knowledge of federal and state laws pertaining to employment and Unemployment Insurance (UI) eligibility and is dedicated to ensuring UI benefit accuracy. The ideal candidate for this position will have excellent organizational skills and have experience assisting clients in an employment service program, social service program or related area providing employment, human resource development or social welfare services. IDES offers a competitive compensation plan, excellent benefits, and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of Illinois employers and job seekers.
Essential Functions
Under general supervision, for an assigned area, serves as a Employment Service Program Representative for the Illinois Department of Employment Security (IDES)
Assesses and addresses client Unemployment Insurance (UI), Wagner-Peyser and Workforce Innovation and Opportunity Act (WIOA) service needs
Performs functions related to receipt, review, entry, analysis and resolution of all types of routine, complex and special claims on benefit entitlement programs administered by the Illinois Department of Employment Security (IDES)
Adjudicates monetary and nonmonetary benefit claim issues, providing eligibility determinations for routine, initial or continued claims
Advises clients on work attitudes, habits, relationships and attire as related to a specific job referral
Establishes and maintains activity reports to demonstrate work activity and detail time charging
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
Requires knowledge, skills and mental development equivalent to four (4) years of college with academic background in social/behavioral sciences or business; OR
Requires two (2) years (3,000 work hours) of experience as a department intermittent staff member and a minimum of two (2) years college credits completed with passing grades in social/behavioral sciences or business; OR
Requires four (4) years (6,000 work hours) as a department intermittent staff member
Qualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.
Conditions of Employment
Requires an Illinois State Police background check and self-disclosure of any criminal history.
Requires ability to travel in the performance of duties, with overnight stays as appropriate.
This position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing, or involves sitting most of the time with some pushing and pulling of arm or leg controls.
Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About The Agency The Illinois Department of Employment Security's (IDES) mission is to serve Illinois workers and employers to the best of our ability and to use our knowledge of the Illinois workforce to inform sound policy decision making. IDES encourages economic growth and stability in Illinois by providing vital Employment Services to Illinois residents and employers, analyzing and disseminating actionable Labor Market Information, and administering Unemployment Insurance programs.
Work Hours Monday-Friday 8:30am-5:00pm
Work Location 2400 Glenwood Ave, Joliet, Illinois, 60435
Posting Group Social Services
Senior level Entry level
Employment type Full-time
Job function Purchasing
Industries Retail
Nearest Major Market Joliet
Nearest Secondary Market Chicago
#J-18808-Ljbffr