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NovaCare Rehabilitation

Medical Front Office - Patient Service Specialist

NovaCare Rehabilitation, Rockville, Maryland, us, 20849

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Medical Front Office - Patient Service Specialist

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Medical Front Office - Patient Service Specialist

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NovaCare Rehabilitation . Position: Patient Service Specialist Location: Rockville, MD Type of Employment: Full-time Schedule: Monday, Tuesday, Thursday 8am‑7pm and Wednesday, Friday 7:30am‑12:30pm Compensation: Starting at $18/hr (pending experience). When patients enter our outpatient physical therapy center in Rockville we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Benefits

Start Strong: Mentorship and orientation programs ensure a successful transition Generous PTO to maintain a healthy work‑life balance Comprehensive medical, RX, health, vision, and dental plan offerings Company-matching 401(k) retirement plans as well as life and disability protection Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team Collect co‑pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications

Minimum:

High School Diploma or GED Health care experience 1 Year Front Desk experience Preferred:

Insurance Verification Experience 1 Year of Medical Office Experience Equal Opportunity Employer/including Disabled/Veterans

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