Dispatch Administrator Sat Sun Mon Tue 6am-4:30pm

Overview To provide administrative support for dispatchers and ensure paperwork for on time deliveries.

ENTRY LEVEL POSITION

Flexibility in schedule required including weekends.

Schedule includes:

Saturday, Sunday, Monday, Tuesday

6am-4:30pm

Responsibilities

Enters driver names and pertinent information into both CAMS and Mainframe

Supports workflow through contact of drivers with changes to scheduled trips

Creates trip changes to scheduled runs; printing and assembling trips after loads are released from the warehouse

Calls drivers about dispatch leaves and customer delivery ETA.

Matches backhauls with trips and ensure stops are accurately communicated with the driver

Initiates backhaul changes as needed for the least out-of-route miles and best return revenue monies.

Attaches mail to designated loads

Trains new employees as needed on both Cam and Mainframe.

Provides support to dispatchers in Cam and Mainframe

Answers phone calls from customers, research a solution or forward to the appropriate person for assistance

Qualifications

Intermediate to advanced excel and word

Must be able to work flexible schedule when necessary

Ability to handle multiple tasks as job requires

Ability to prioritize tasks and work under minimal supervision

Background in customer service preferred

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