Veros Credit, LLC
Job Part-Time Bilingual Collections Representative - Loan Servicing - (Pre 30 Da
Veros Credit, LLC, Santa Ana, California, United States, 92725
About The Position
Salary Range : $17.00 - $22.00 per hour + Bonus
The Part‑Time Account Servicing Specialist (Pre 30's) will be responsible for servicing auto loan accounts that are less than 30 days delinquent and documenting all collection activities utilizing loan servicing software. Hours of Operation : 7am-5pm, Monday through Saturday, no more than 30 hours per week.
Essential Responsibilities
Follow and ensure compliance with all company policies and procedures as well as the Fair Debt Collection Practices Act (FDCPA).
Negotiate payment arrangements with borrowers, including offering suggestions as to how they can meet their obligations, propose alternative payment methods, and establish payment procedures.
Assist borrowers in devising a strategy to allow them to keep their vehicle while meeting the obligations of the loan.
Accurately and professionally document account information and collection activities.
Locate customers through the use of databases and references (Skip Trace).
Other duties as assigned.
Requirements
Bilingual (English / Spanish) required.
1+ year(s) of experience in the collections field, preferably in the subprime consumer lending industry.
Effective communication, negotiation, and problem‑solving skills.
Ability to read, interpret and apply federal, state, and local collections regulations.
Ability to interact with customers in a professional, tactful, and sensitive manner.
Ability to thrive in a fast‑paced work environment and to work independently and as part of a team.
Available to work a flexible work schedule and overtime as needed.
High School Diploma or GED.
Veros Credit, LLC is an equal opportunity employer.
This Organization Participates in E-Verify
Keywords
Automotive
Auto Finance
Automobile
Subprime
Prime
Unsecure Loans
Dealerships
Independent Dealerships
Franchise Dealerships
Skip-tracing
Skip Tracer
Skip Trace
Auto Dialer
Auto Dialing
Vehicle Repossessions
Repayment Plans
Deficiency
Customer Service
Consumer Finance
Collections
Collector
Collecting
Loss Recovery
Collateral Recovery
Post Charge Off
Negotiate
Negotiation
Negotiator
Call Center
Bilingual
Spanish
FDCPA
Noble
#J-18808-Ljbffr
The Part‑Time Account Servicing Specialist (Pre 30's) will be responsible for servicing auto loan accounts that are less than 30 days delinquent and documenting all collection activities utilizing loan servicing software. Hours of Operation : 7am-5pm, Monday through Saturday, no more than 30 hours per week.
Essential Responsibilities
Follow and ensure compliance with all company policies and procedures as well as the Fair Debt Collection Practices Act (FDCPA).
Negotiate payment arrangements with borrowers, including offering suggestions as to how they can meet their obligations, propose alternative payment methods, and establish payment procedures.
Assist borrowers in devising a strategy to allow them to keep their vehicle while meeting the obligations of the loan.
Accurately and professionally document account information and collection activities.
Locate customers through the use of databases and references (Skip Trace).
Other duties as assigned.
Requirements
Bilingual (English / Spanish) required.
1+ year(s) of experience in the collections field, preferably in the subprime consumer lending industry.
Effective communication, negotiation, and problem‑solving skills.
Ability to read, interpret and apply federal, state, and local collections regulations.
Ability to interact with customers in a professional, tactful, and sensitive manner.
Ability to thrive in a fast‑paced work environment and to work independently and as part of a team.
Available to work a flexible work schedule and overtime as needed.
High School Diploma or GED.
Veros Credit, LLC is an equal opportunity employer.
This Organization Participates in E-Verify
Keywords
Automotive
Auto Finance
Automobile
Subprime
Prime
Unsecure Loans
Dealerships
Independent Dealerships
Franchise Dealerships
Skip-tracing
Skip Tracer
Skip Trace
Auto Dialer
Auto Dialing
Vehicle Repossessions
Repayment Plans
Deficiency
Customer Service
Consumer Finance
Collections
Collector
Collecting
Loss Recovery
Collateral Recovery
Post Charge Off
Negotiate
Negotiation
Negotiator
Call Center
Bilingual
Spanish
FDCPA
Noble
#J-18808-Ljbffr