TransCore
TransCore (TRN)
As a subsidiary of ST Engineering, TransCore is actively seeking an experienced Senior Scrum Master to join our Software Development team. The position is based in Nashville, TN or Austin, TX.
Location Nashville, TN or Austin, TX.
Summary As a Senior/Lead Scrum Master at TransCore, you will champion the optimization of the LeSS Agile delivery process across multiple cross‑functional teams building and modernizing mission‑critical Toll and Intelligent Transportation Systems. You will provide leadership and coaching to Product Owners and engineering teams aligned to TransCore’s Infinity®, MPS/Host, roadside systems, and emerging AI/ML capabilities. This role is both strategic and hands‑on—driving delivery excellence, enabling team self‑management, improving cross‑tier architecture flow, and supporting platform transformation (containerization, cloud alignment, automation). You will be a key force in elevating Agile maturity across the organization while ensuring predictable, high‑quality delivery across complex hardware‑software ecosystems. This is a hybrid position (onsite/remote) with occasional travel required.
Key Responsibilities
Agile Leadership Across Multiple Teams
Lead Agile delivery for 6–8 Scrum teams across lane systems, Infinity UI/services, MPS/Host pipelines, OCR/ML workflows, and deployment readiness.
Coach and mentor other Scrum Masters if added in the future, providing guidance, training, and feedback to elevate overall Agile maturity.
Ensure consistent application of Agile principles across teams and alignment with TransCore’s engineering model.
Recommend and guide adoption of better/best practices when appropriate.
Strategic Delivery Ownership
Partner with R&D leadership to align sprint execution with enterprise goals such as:
Platform modernization
Shift to containerized and cloud‑ready services
Audit automation and ML model lifecycle improvements
Infinity ecosystem enhancements
Manage cross‑team coordination for features that span multiple tiers and technologies (Lane → MPS → Host → Cloud Services).
Proactive Impediment Resolution at the Organizational Level
Remove systemic impediments impacting engineering velocity and quality.
Work directly with DevOps/Infrastructure, Architecture, Hardware Engineering, Field Deployment, Vendor teams and DOT/state stakeholders.
Anticipate risks early, escalates appropriately, and helps eliminate recurring bottlenecks.
Champion Backlog Quality and Product Alignment
Influence backlog structure and flow—not just facilitate it.
Partner with Project Teams and Product Owners to ensure clarified priorities, incremental deliverables, and acceptance criteria reflecting real‑world scenarios.
Roadmaps are realistic and aligned with engineering capabilities.
Drive Continuous Improvement at Scale
Lead organization‑wide improvement initiatives such as CI/CD optimization, reduction of cross‑tier defects, increased automation, efficient regression cycles, and better SME knowledge capture.
Establish repeatable frameworks for retrospectives, metrics, and disciplined execution.
Strengthen Cross‑Functional Communication & Stakeholder Alignment
Facilitate alignment between Product, R&D, PMO, Deployment, QC/QA, and Field Services.
Improve transparency around sprint goals, risks, dependencies, and release readiness.
Act as a trusted advisor to engineering leadership regarding delivery health.
Foster High‑Performance, Self‑Managing Teams
Develop engineering teams into highly accountable, predictable units capable of independent decision‑making, managing cross‑tier dependencies, early risk identification, and stable sprint commitments.
Reduce team reliance on escalation and external intervention.
Advance TransCore’s Organizational Transformation
Lead Agile maturity efforts across R&D and Deployment.
Mentor teams through cloud‑native adoption, containerization workflows, DevOps maturity assessments, ML/AI lifecycle integration.
Help establish a culture of transparency, lean thinking, continuous learning, and experimentation.
Required Qualifications
A BS in Computer Science, Software Engineering, or a related field (equivalent experience may be considered).
5+ years of experience as a Scrum Master, Agile Coach, or similar role.
Demonstrated experience coaching teams at scale and mentoring other Scrum Masters.
Proven success driving Agile transformation in complex, multi‑tier technical environments.
Strong understanding of DevOps practices and modern software delivery models.
Exceptional communication, facilitation and conflict‑resolution skills.
Deep experience removing systemic impediments in matrixed organizations.
Preferred Qualifications
Experience in transportation systems, tolling, or other mission‑critical hardware/software ecosystems.
Exposure to .NET, SQL Server, Angular, Docker/containers, CI/CD pipelines, Linux/Windows admin basics.
Experience supporting AI/ML pipelines and model deployment cycles.
Background interacting with hardware engineering, field deployment teams, or large public‑sector programs.
Agile certifications such as PSM‑II, PSM‑III, CSP‑SM, or PMI‑ACP.
Physical Demands / Work Environment Employees may be seated for extended periods, occasionally required to stand, walk, and reach. Light lifting up to 15 pounds may be required. The noise level is usually moderate.
EEO Statement TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.
Benefits
Medical insurance
Vision insurance
401(k)
Additional Details Senior level: Mid‑Senior level Employment type: Full‑time Job function: Engineering and Information Technology
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Location Nashville, TN or Austin, TX.
Summary As a Senior/Lead Scrum Master at TransCore, you will champion the optimization of the LeSS Agile delivery process across multiple cross‑functional teams building and modernizing mission‑critical Toll and Intelligent Transportation Systems. You will provide leadership and coaching to Product Owners and engineering teams aligned to TransCore’s Infinity®, MPS/Host, roadside systems, and emerging AI/ML capabilities. This role is both strategic and hands‑on—driving delivery excellence, enabling team self‑management, improving cross‑tier architecture flow, and supporting platform transformation (containerization, cloud alignment, automation). You will be a key force in elevating Agile maturity across the organization while ensuring predictable, high‑quality delivery across complex hardware‑software ecosystems. This is a hybrid position (onsite/remote) with occasional travel required.
Key Responsibilities
Agile Leadership Across Multiple Teams
Lead Agile delivery for 6–8 Scrum teams across lane systems, Infinity UI/services, MPS/Host pipelines, OCR/ML workflows, and deployment readiness.
Coach and mentor other Scrum Masters if added in the future, providing guidance, training, and feedback to elevate overall Agile maturity.
Ensure consistent application of Agile principles across teams and alignment with TransCore’s engineering model.
Recommend and guide adoption of better/best practices when appropriate.
Strategic Delivery Ownership
Partner with R&D leadership to align sprint execution with enterprise goals such as:
Platform modernization
Shift to containerized and cloud‑ready services
Audit automation and ML model lifecycle improvements
Infinity ecosystem enhancements
Manage cross‑team coordination for features that span multiple tiers and technologies (Lane → MPS → Host → Cloud Services).
Proactive Impediment Resolution at the Organizational Level
Remove systemic impediments impacting engineering velocity and quality.
Work directly with DevOps/Infrastructure, Architecture, Hardware Engineering, Field Deployment, Vendor teams and DOT/state stakeholders.
Anticipate risks early, escalates appropriately, and helps eliminate recurring bottlenecks.
Champion Backlog Quality and Product Alignment
Influence backlog structure and flow—not just facilitate it.
Partner with Project Teams and Product Owners to ensure clarified priorities, incremental deliverables, and acceptance criteria reflecting real‑world scenarios.
Roadmaps are realistic and aligned with engineering capabilities.
Drive Continuous Improvement at Scale
Lead organization‑wide improvement initiatives such as CI/CD optimization, reduction of cross‑tier defects, increased automation, efficient regression cycles, and better SME knowledge capture.
Establish repeatable frameworks for retrospectives, metrics, and disciplined execution.
Strengthen Cross‑Functional Communication & Stakeholder Alignment
Facilitate alignment between Product, R&D, PMO, Deployment, QC/QA, and Field Services.
Improve transparency around sprint goals, risks, dependencies, and release readiness.
Act as a trusted advisor to engineering leadership regarding delivery health.
Foster High‑Performance, Self‑Managing Teams
Develop engineering teams into highly accountable, predictable units capable of independent decision‑making, managing cross‑tier dependencies, early risk identification, and stable sprint commitments.
Reduce team reliance on escalation and external intervention.
Advance TransCore’s Organizational Transformation
Lead Agile maturity efforts across R&D and Deployment.
Mentor teams through cloud‑native adoption, containerization workflows, DevOps maturity assessments, ML/AI lifecycle integration.
Help establish a culture of transparency, lean thinking, continuous learning, and experimentation.
Required Qualifications
A BS in Computer Science, Software Engineering, or a related field (equivalent experience may be considered).
5+ years of experience as a Scrum Master, Agile Coach, or similar role.
Demonstrated experience coaching teams at scale and mentoring other Scrum Masters.
Proven success driving Agile transformation in complex, multi‑tier technical environments.
Strong understanding of DevOps practices and modern software delivery models.
Exceptional communication, facilitation and conflict‑resolution skills.
Deep experience removing systemic impediments in matrixed organizations.
Preferred Qualifications
Experience in transportation systems, tolling, or other mission‑critical hardware/software ecosystems.
Exposure to .NET, SQL Server, Angular, Docker/containers, CI/CD pipelines, Linux/Windows admin basics.
Experience supporting AI/ML pipelines and model deployment cycles.
Background interacting with hardware engineering, field deployment teams, or large public‑sector programs.
Agile certifications such as PSM‑II, PSM‑III, CSP‑SM, or PMI‑ACP.
Physical Demands / Work Environment Employees may be seated for extended periods, occasionally required to stand, walk, and reach. Light lifting up to 15 pounds may be required. The noise level is usually moderate.
EEO Statement TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.
Benefits
Medical insurance
Vision insurance
401(k)
Additional Details Senior level: Mid‑Senior level Employment type: Full‑time Job function: Engineering and Information Technology
#J-18808-Ljbffr