DSS, Inc.
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Systems Engineer I
role at
DSS, Inc.
Base Pay Range $90.00/yr – $135.00/yr
What We Offer
Supportive, collaborative, and mission‑driven team environment
Opportunities for skills development, certifications, and career growth
Meaningful work that directly impacts healthcare delivery and patient outcomes
Responsibilities Cloud & Container Operations
Support and troubleshoot workloads in AWS, including EC2, ECS, EKS, SSM, RDS, VPC, Lambda, ALB/NLB, ACM, IAM, and S3
Deploy, monitor, and troubleshoot containerized applications using ECS (Fargate) and assist with EKS‑based vendor workloads
Maintain container lifecycle processes, including image validation, registry usage, and vulnerability/SBOM scanning
Support multi‑account AWS environments in both commercial and regulated enclaves
Maintain and troubleshoot Linux (preferred) and Windows Server workloads, including IIS, Active Directory‑integrated systems, and cloud‑connected services
Support backups, snapshots, replication jobs, and DR readiness procedures
Configure and deploy systems using automation‑first principles (Ansible, AWX, IaC, scripting)
Reliability Engineering & Observability
Implement and support monitoring using Datadog, CloudWatch, Splunk, Azure Sentinel and PagerDuty
Create and maintain dashboards, alerts, and SLO/SLI‑aligned monitoring
Participate in incident response and produce actionable post‑mortems
Identify failure patterns and drive operational improvements through automation
Patch & Vulnerability Management
Operate patching workflows across Linux, Windows, and third‑party applications using enterprise and cloud patch management solutions
Analyze vulnerability findings, coordinate remediation, and provide audit‑ready reporting
Maintain compliance with required patching windows, cadences, and regulated SLAs
Service Management & Compliance
Use ServiceNow for Incident, Change, Problem, and Request Management in accordance with ITIL best practices
Support audit activities for FedRAMP, SOC 2, and HIPAA by providing logs, evidence, screenshots, and process documentation
Follow least‑privilege, MFA, and approved access control procedures
Operational Support & Cross‑Team Collaboration
Participate in a structured on‑call rotation and respond to escalated alerts from monitoring platforms
Work closely with Engineering, Security, DevOps, and NOC personnel to support high‑availability operations
Develop and maintain technical runbooks, SOPs, and system documentation
Additional Responsibilities
Work with other department teams to recommend appropriate hardware and software topology for deployment architecture
Contribute to development and completion of technical RFPs
Perform project management functions, including managing new system installations and special projects
Security & Privacy Responsibilities All employees must meet HIPAA, FedRAMP, and NIST 800‑53 security and privacy requirements and complete required FedRAMP training. Employees in high‑risk categories or with access to modify data and configuration baselines receive additional training.
Qualifications Required Skills
3–5+ years of experience supporting cloud or enterprise systems
General Windows Server and IIS experience
Hands‑on AWS experience (EC2, SSM, VPC, IAM, RDS, ALB/NLB, CloudWatch, S3, ACM)
Experience with patching/vulnerability tools (Patch Manager Plus, AWS Patch Manager, Tenable, Invicti)
Familiarity with ServiceNow or similar ITSM platforms
Strong troubleshooting skills across network, application, OS, and cloud layers
Scripting experience with Bash and/or PowerShell (Python preferred)
Preferred Skills
Experience in regulated environments (FedRAMP, SOC 2, HIPAA)
Automation experience using Ansible, CloudFormation, Terraform, or AWX
Knowledge of CI/CD workflows
Familiarity with SRE concepts (SLIs, SLOs, error budgets, incident reviews)
Experience with container security scanning (Snyk, Grype, Anchore)
Education & Experience
Required: Bachelor’s degree or equivalent experience
Years of experience in a similar role: 3–5 + years
Conditions of Employment
Must be a US Citizen or Permanent Resident
Must pass a federal background check
Must be determined suitable for federal employment
#J-18808-Ljbffr
Systems Engineer I
role at
DSS, Inc.
Base Pay Range $90.00/yr – $135.00/yr
What We Offer
Supportive, collaborative, and mission‑driven team environment
Opportunities for skills development, certifications, and career growth
Meaningful work that directly impacts healthcare delivery and patient outcomes
Responsibilities Cloud & Container Operations
Support and troubleshoot workloads in AWS, including EC2, ECS, EKS, SSM, RDS, VPC, Lambda, ALB/NLB, ACM, IAM, and S3
Deploy, monitor, and troubleshoot containerized applications using ECS (Fargate) and assist with EKS‑based vendor workloads
Maintain container lifecycle processes, including image validation, registry usage, and vulnerability/SBOM scanning
Support multi‑account AWS environments in both commercial and regulated enclaves
Maintain and troubleshoot Linux (preferred) and Windows Server workloads, including IIS, Active Directory‑integrated systems, and cloud‑connected services
Support backups, snapshots, replication jobs, and DR readiness procedures
Configure and deploy systems using automation‑first principles (Ansible, AWX, IaC, scripting)
Reliability Engineering & Observability
Implement and support monitoring using Datadog, CloudWatch, Splunk, Azure Sentinel and PagerDuty
Create and maintain dashboards, alerts, and SLO/SLI‑aligned monitoring
Participate in incident response and produce actionable post‑mortems
Identify failure patterns and drive operational improvements through automation
Patch & Vulnerability Management
Operate patching workflows across Linux, Windows, and third‑party applications using enterprise and cloud patch management solutions
Analyze vulnerability findings, coordinate remediation, and provide audit‑ready reporting
Maintain compliance with required patching windows, cadences, and regulated SLAs
Service Management & Compliance
Use ServiceNow for Incident, Change, Problem, and Request Management in accordance with ITIL best practices
Support audit activities for FedRAMP, SOC 2, and HIPAA by providing logs, evidence, screenshots, and process documentation
Follow least‑privilege, MFA, and approved access control procedures
Operational Support & Cross‑Team Collaboration
Participate in a structured on‑call rotation and respond to escalated alerts from monitoring platforms
Work closely with Engineering, Security, DevOps, and NOC personnel to support high‑availability operations
Develop and maintain technical runbooks, SOPs, and system documentation
Additional Responsibilities
Work with other department teams to recommend appropriate hardware and software topology for deployment architecture
Contribute to development and completion of technical RFPs
Perform project management functions, including managing new system installations and special projects
Security & Privacy Responsibilities All employees must meet HIPAA, FedRAMP, and NIST 800‑53 security and privacy requirements and complete required FedRAMP training. Employees in high‑risk categories or with access to modify data and configuration baselines receive additional training.
Qualifications Required Skills
3–5+ years of experience supporting cloud or enterprise systems
General Windows Server and IIS experience
Hands‑on AWS experience (EC2, SSM, VPC, IAM, RDS, ALB/NLB, CloudWatch, S3, ACM)
Experience with patching/vulnerability tools (Patch Manager Plus, AWS Patch Manager, Tenable, Invicti)
Familiarity with ServiceNow or similar ITSM platforms
Strong troubleshooting skills across network, application, OS, and cloud layers
Scripting experience with Bash and/or PowerShell (Python preferred)
Preferred Skills
Experience in regulated environments (FedRAMP, SOC 2, HIPAA)
Automation experience using Ansible, CloudFormation, Terraform, or AWX
Knowledge of CI/CD workflows
Familiarity with SRE concepts (SLIs, SLOs, error budgets, incident reviews)
Experience with container security scanning (Snyk, Grype, Anchore)
Education & Experience
Required: Bachelor’s degree or equivalent experience
Years of experience in a similar role: 3–5 + years
Conditions of Employment
Must be a US Citizen or Permanent Resident
Must pass a federal background check
Must be determined suitable for federal employment
#J-18808-Ljbffr