Space Coast Credit Union
Credit Solutions Associate I -Miramar
Space Coast Credit Union, Florida, New York, United States
Credit Solutions Associate I -Miramar
Space Coast Credit Union (SCCU) is a not-for-profit financial institution committed to delivering member-first services while fostering a supportive environment for our team.
Why Join SCCU
Member-Focused Mission: Be part of a not-for-profit organization that reinvests in its members.
Flexible Schedule Options: This position is Hybrid with 2 days per week required in office.
Career Growth: We prioritize internal promotions and offer on-the-job training.
Credit Solutions Associate Key Responsibilities
Provides solutions which will bring past due accounts current, excluding legal and bankrupt accounts, to keep delinquent loans to a minimum, covering consumer, mortgage, and business loans.
Accepts all inbound phone calls, makes payment arrangements, transfers payments, and researches past due loan problems; sends accurate loan error corrections to the Loan Servicing Department.
Attempts telephone contact with all past due members (including all co‑makers) as presented on the predictive dialer.
Provides the member with solutions to delinquency such as a payment plan, refinance, modification, loan extension, rewrite, short sale, deed‑in‑lieu or other local programs that may assist them in bringing their loan current.
Send letters to members within established department guidelines.
Ensures that all work (phone calls, promises to pay, updates, etc.) is thoroughly documented using correct action and response codes on the day the action occurs, to maintain accurate records on past due accounts.
Credit Solutions Associate Requirements
1 to 2 years in a consumer debt collections or sales environment; experience with Vehicle and Mortgage Collections and Loss Mitigation preferred.
High School Diploma or equivalency required.
Credit Solutions Associate Compensation
Starting Salary: $21.63 - $22.90/hour.
Bonus Opportunity: Eligible for ONE SCCU Annual Bonus.
SCCU Benefits
Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long‑term disability, life insurance).
Education Support: Tuition reimbursement after one year of service.
Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts.
Work Schedule
Full Time during Department hours of operation.
Monday - Friday 8:00 AM - 7:00 PM. Saturdays on rotation 9:00 AM - 3:00 PM.
About SCCU Since 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches across Florida’s east coast, we are the third‑largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market. As a not-for-profit financial institution, SCCU is dedicated to putting our members first, returning profits to better rates, lower fees, and enhanced services, and fostering a collaborative environment that encourages career growth.
Legal & EEO Statement: I UNDERSTAND this application is a legal document for purposes of employment. Upon acceptance of an offer with SCCU, I UNDERSTAND that I will be required to complete background, employment verifications, and drug screening. I UNDERSTAND further that any misstatements or omissions may be considered falsification and result in non‑hiring or dismissal. I UNDERSTAND that the information requested regarding date of birth, race, and sex is for EEO compliance and will not be used to discriminate. SCCU is a drug‑free workplace and, if hired, I agree that employment is at‑will.
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Why Join SCCU
Member-Focused Mission: Be part of a not-for-profit organization that reinvests in its members.
Flexible Schedule Options: This position is Hybrid with 2 days per week required in office.
Career Growth: We prioritize internal promotions and offer on-the-job training.
Credit Solutions Associate Key Responsibilities
Provides solutions which will bring past due accounts current, excluding legal and bankrupt accounts, to keep delinquent loans to a minimum, covering consumer, mortgage, and business loans.
Accepts all inbound phone calls, makes payment arrangements, transfers payments, and researches past due loan problems; sends accurate loan error corrections to the Loan Servicing Department.
Attempts telephone contact with all past due members (including all co‑makers) as presented on the predictive dialer.
Provides the member with solutions to delinquency such as a payment plan, refinance, modification, loan extension, rewrite, short sale, deed‑in‑lieu or other local programs that may assist them in bringing their loan current.
Send letters to members within established department guidelines.
Ensures that all work (phone calls, promises to pay, updates, etc.) is thoroughly documented using correct action and response codes on the day the action occurs, to maintain accurate records on past due accounts.
Credit Solutions Associate Requirements
1 to 2 years in a consumer debt collections or sales environment; experience with Vehicle and Mortgage Collections and Loss Mitigation preferred.
High School Diploma or equivalency required.
Credit Solutions Associate Compensation
Starting Salary: $21.63 - $22.90/hour.
Bonus Opportunity: Eligible for ONE SCCU Annual Bonus.
SCCU Benefits
Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long‑term disability, life insurance).
Education Support: Tuition reimbursement after one year of service.
Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts.
Work Schedule
Full Time during Department hours of operation.
Monday - Friday 8:00 AM - 7:00 PM. Saturdays on rotation 9:00 AM - 3:00 PM.
About SCCU Since 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches across Florida’s east coast, we are the third‑largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market. As a not-for-profit financial institution, SCCU is dedicated to putting our members first, returning profits to better rates, lower fees, and enhanced services, and fostering a collaborative environment that encourages career growth.
Legal & EEO Statement: I UNDERSTAND this application is a legal document for purposes of employment. Upon acceptance of an offer with SCCU, I UNDERSTAND that I will be required to complete background, employment verifications, and drug screening. I UNDERSTAND further that any misstatements or omissions may be considered falsification and result in non‑hiring or dismissal. I UNDERSTAND that the information requested regarding date of birth, race, and sex is for EEO compliance and will not be used to discriminate. SCCU is a drug‑free workplace and, if hired, I agree that employment is at‑will.
#J-18808-Ljbffr