The University of Texas at Austin
Join to apply for the
Business Analyst
role at
The University of Texas at Austin
General Notes
This is a fixed term position that may end three years after the employee start date.
Job Details
Hours: 40 per week
Start: Immediately
Duration: Expected to continue until Jan 31, 2029
Location: Austin, TX
Department: Enterprise Technology – Infrastructure
Purpose This position will work directly with subject matter experts to identify opportunities for process improvement and facilitate the completion of documentation necessary to support Next Generation Network operations. In addition, this position will create and organize the documentation structure, create templates, and manage the periodic review and verification of all documents. This will frequently involve interacting with individuals in various departments and groups to provide a smooth transition of processes between partnering organizations. Facilitates training with subject matter experts and users on processes, policies and procedures.
Responsibilities
Maintain continuous communication with cross‑functional teams to ensure clarity, alignment, and progress throughout process lifecycles.
Track internal stakeholder input and ensure timely delivery of requirements and decisions to support agile documentation workflows.
Conduct process analyses to uncover inefficiencies and propose solutions.
Recommend scalable process improvements and automation opportunities that enhance service delivery and user experience across university departments.
Recommend changes in workflows and practices to maximize effectiveness and efficiencies in daily operations.
Interpret and present technical details to functional experts and developers in a way that is meaningful to all audiences.
Develop reports, dashboards, and visualizations that provide insight into process adoption metrics and stakeholder engagement. Driving university owned vehicles to job sites will be required for this position. Maintain acceptable driver rating as established in Policy UTS157.
Perform other related functions as assigned.
Required Qualifications
U.S. Citizen, resident, or officially recognized asylee – applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.
2+ years working with cross‑functional teams delivering solutions
3+ years of creating training, documentation of processes, collecting and providing metrics and reports
Strong communication and conflict resolution skills
Track record of creating processes and documentation
Demonstrated ability to gather, document, and analyze business requirements.
Excellent communication, presentation, and interpersonal skills, with the ability to bridge business and technical audiences.
Strong organizational skills with experience managing multiple priorities and deadlines.
Proficiency with Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams) and modern collaboration tools.
Equivalent combination of relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Bachelor’s degree in Business Administration, Information Systems, Business Communications, or related fields.
Higher education work experience with large scale network operations and research customers.
Experience with complex procurement processes, vendor contract management, and vendor engagement.
Strong analytical and problem‑solving skills with attention to detail.
Driving Requirements This job requires a class “C” operator’s driver’s license. The applicant selected must provide a current three‑year driving record from the current state of residence. If not currently a Texas resident, a Texas driver’s license must be obtained within 30 days of becoming a Texas resident. The driving record will be evaluated to determine eligibility to drive a university owned vehicle.
Salary Range $55,000 + depending on qualifications
Working Conditions
May work around standard office conditions
Repetitive use of a keyboard at a workstation
Use of manual dexterity (ex: using a mouse)
Climbing of stairs
Work performed on multiple projects concurrently, under pressure of deadlines and time limitations.
Work Shift
Monday – Friday flexible between 7 am–6 pm. Occasional extended hours may be required.
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for Applicants who are NOT current university employees or contingent workers You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new resume for subsequent applications. Any additional required materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi‑select additional files. Before submitting your online job application, ensure that ALL required materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current University Employees and Contingent Workers As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log‑in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional required materials (letter of interest, references, etc.) that were noted above.
Employment Eligibility Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University‑Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
Retirement Plan Eligibility The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
Background Checks A criminal history background check will be required for finalist(s) under consideration for this position.
Equal Opportunity Employer The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Pay Transparency The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Employment Eligibility Verification If hired, you will be required to complete the federal Employment Eligibility Verification I‑9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
E‑Verify The University of Texas at Austin uses E‑Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E‑Verify is 854197. For more information about E‑Verify, please see the following:
E‑Verify Poster (English and Spanish) [PDF]
Right to Work Poster (English) [PDF]
Right to Work Poster (Spanish) [PDF]
Compliance Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and the Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Research, Analyst, and Information Technology
Industry Higher Education
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Business Analyst
role at
The University of Texas at Austin
General Notes
This is a fixed term position that may end three years after the employee start date.
Job Details
Hours: 40 per week
Start: Immediately
Duration: Expected to continue until Jan 31, 2029
Location: Austin, TX
Department: Enterprise Technology – Infrastructure
Purpose This position will work directly with subject matter experts to identify opportunities for process improvement and facilitate the completion of documentation necessary to support Next Generation Network operations. In addition, this position will create and organize the documentation structure, create templates, and manage the periodic review and verification of all documents. This will frequently involve interacting with individuals in various departments and groups to provide a smooth transition of processes between partnering organizations. Facilitates training with subject matter experts and users on processes, policies and procedures.
Responsibilities
Maintain continuous communication with cross‑functional teams to ensure clarity, alignment, and progress throughout process lifecycles.
Track internal stakeholder input and ensure timely delivery of requirements and decisions to support agile documentation workflows.
Conduct process analyses to uncover inefficiencies and propose solutions.
Recommend scalable process improvements and automation opportunities that enhance service delivery and user experience across university departments.
Recommend changes in workflows and practices to maximize effectiveness and efficiencies in daily operations.
Interpret and present technical details to functional experts and developers in a way that is meaningful to all audiences.
Develop reports, dashboards, and visualizations that provide insight into process adoption metrics and stakeholder engagement. Driving university owned vehicles to job sites will be required for this position. Maintain acceptable driver rating as established in Policy UTS157.
Perform other related functions as assigned.
Required Qualifications
U.S. Citizen, resident, or officially recognized asylee – applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.
2+ years working with cross‑functional teams delivering solutions
3+ years of creating training, documentation of processes, collecting and providing metrics and reports
Strong communication and conflict resolution skills
Track record of creating processes and documentation
Demonstrated ability to gather, document, and analyze business requirements.
Excellent communication, presentation, and interpersonal skills, with the ability to bridge business and technical audiences.
Strong organizational skills with experience managing multiple priorities and deadlines.
Proficiency with Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams) and modern collaboration tools.
Equivalent combination of relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Bachelor’s degree in Business Administration, Information Systems, Business Communications, or related fields.
Higher education work experience with large scale network operations and research customers.
Experience with complex procurement processes, vendor contract management, and vendor engagement.
Strong analytical and problem‑solving skills with attention to detail.
Driving Requirements This job requires a class “C” operator’s driver’s license. The applicant selected must provide a current three‑year driving record from the current state of residence. If not currently a Texas resident, a Texas driver’s license must be obtained within 30 days of becoming a Texas resident. The driving record will be evaluated to determine eligibility to drive a university owned vehicle.
Salary Range $55,000 + depending on qualifications
Working Conditions
May work around standard office conditions
Repetitive use of a keyboard at a workstation
Use of manual dexterity (ex: using a mouse)
Climbing of stairs
Work performed on multiple projects concurrently, under pressure of deadlines and time limitations.
Work Shift
Monday – Friday flexible between 7 am–6 pm. Occasional extended hours may be required.
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for Applicants who are NOT current university employees or contingent workers You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new resume for subsequent applications. Any additional required materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi‑select additional files. Before submitting your online job application, ensure that ALL required materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current University Employees and Contingent Workers As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log‑in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional required materials (letter of interest, references, etc.) that were noted above.
Employment Eligibility Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University‑Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
Retirement Plan Eligibility The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
Background Checks A criminal history background check will be required for finalist(s) under consideration for this position.
Equal Opportunity Employer The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Pay Transparency The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Employment Eligibility Verification If hired, you will be required to complete the federal Employment Eligibility Verification I‑9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
E‑Verify The University of Texas at Austin uses E‑Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E‑Verify is 854197. For more information about E‑Verify, please see the following:
E‑Verify Poster (English and Spanish) [PDF]
Right to Work Poster (English) [PDF]
Right to Work Poster (Spanish) [PDF]
Compliance Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and the Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Research, Analyst, and Information Technology
Industry Higher Education
Referrals increase your chances of interviewing at The University of Texas at Austin by 2x.
Get notified about new Business Analyst jobs in
Austin, TX .
Austin, TX $50,200.00‑$107,400.00 1 day ago
Austin, TX $50,200.00‑$107,400.00 4 days ago
Austin, TX $66,900.00‑$143,100.00 4 days ago
Austin, TX $60,000.00‑$110,000.00 5 months ago
Austin, TX $75,000.00‑$90,000.00 1 month ago
Business Analyst only on W2 – local to Austin, TX
Business Analyst_only on W2 _Only local to Texas #J-18808-Ljbffr