New Horizon Counseling Center
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Intake Specialist
role at
New Horizon Counseling Center
At New Horizon Counseling Center, we're committed to providing comprehensive, compassionate care to individuals managing chronic health and mental health conditions. Through our Health Home Program, we help clients navigate the complex healthcare system and connect them with the services they need to thrive.
We are currently seeking a dedicated Intake Specialist to join our team. This position involves both office work and fieldwork/outreach across Suffolk County. If you're passionate about helping others and enjoy working in a community-based setting, we want to hear from you!
About The Role As an Intake Specialist, you will be responsible for gathering and documenting key client information, determining eligibility for the Health Home Program, and ensuring that clients have access to the resources and services they need. This role requires flexibility to conduct outreach in local communities, visit clients in the field, and collaborate with community partners.
Key Responsibilities
Conduct intake assessments in-person in different settings (hospitals, homes, shelters, office settings)
Verify client eligibility for the Health Home Program
Gather and accurately document client information (demographics, medical, and psychosocial)
Perform fieldwork and outreach visits in Suffolk County to engage clients and gather necessary documentation
Maintain organized, confidential records in accordance with HIPAA regulations
Coordinate with internal teams and external partners to ensure smooth client enrollment and care coordination
Participate in staff meetings and trainings
Achieve a conversion rate comparable or above industry standard
Provide ongoing follow-up and outreach to clients as needed
What Were Looking For
High school diploma or equivalent required
Strong written communication skills are essential
Strong organizational skills and attention to detail
Ability to work independently and in a team environment
Previous experience in healthcare, human services, or customer service is a plus
Bilingual (English/Spanish or other languages) a bonus
Basic computer skills required (experience with databases a plus)
What We Offer
Starting salary: $42,000/year
Full benefits package: health, dental, vision, and retirement plans
Paid time off, holidays, and sick leave
Supportive, team-oriented environment
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Non-profit Organizations
#J-18808-Ljbffr
Intake Specialist
role at
New Horizon Counseling Center
At New Horizon Counseling Center, we're committed to providing comprehensive, compassionate care to individuals managing chronic health and mental health conditions. Through our Health Home Program, we help clients navigate the complex healthcare system and connect them with the services they need to thrive.
We are currently seeking a dedicated Intake Specialist to join our team. This position involves both office work and fieldwork/outreach across Suffolk County. If you're passionate about helping others and enjoy working in a community-based setting, we want to hear from you!
About The Role As an Intake Specialist, you will be responsible for gathering and documenting key client information, determining eligibility for the Health Home Program, and ensuring that clients have access to the resources and services they need. This role requires flexibility to conduct outreach in local communities, visit clients in the field, and collaborate with community partners.
Key Responsibilities
Conduct intake assessments in-person in different settings (hospitals, homes, shelters, office settings)
Verify client eligibility for the Health Home Program
Gather and accurately document client information (demographics, medical, and psychosocial)
Perform fieldwork and outreach visits in Suffolk County to engage clients and gather necessary documentation
Maintain organized, confidential records in accordance with HIPAA regulations
Coordinate with internal teams and external partners to ensure smooth client enrollment and care coordination
Participate in staff meetings and trainings
Achieve a conversion rate comparable or above industry standard
Provide ongoing follow-up and outreach to clients as needed
What Were Looking For
High school diploma or equivalent required
Strong written communication skills are essential
Strong organizational skills and attention to detail
Ability to work independently and in a team environment
Previous experience in healthcare, human services, or customer service is a plus
Bilingual (English/Spanish or other languages) a bonus
Basic computer skills required (experience with databases a plus)
What We Offer
Starting salary: $42,000/year
Full benefits package: health, dental, vision, and retirement plans
Paid time off, holidays, and sick leave
Supportive, team-oriented environment
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Non-profit Organizations
#J-18808-Ljbffr