Workforce Planning Lead - Contact Center Ops

A leading tech company in Myrtle Point seeks a Workforce Planning Manager to oversee staffing for a telehealth services contact center. Responsibilities include workforce forecasting, scheduling, and resource allocation to meet service levels. Candidates should have a Bachelor's degree and over 5 years of relevant experience, particularly in managing call/chat volume. Strong analytical and communication skills are essential. This role offers a pay range between $82,550 - $149,225, reflecting the company's commitment to competitive compensation. #J-18808-Ljbffr