Atlantic Group
Job Overview
The Commercial Lines Select Account Manager is responsible for servicing a designated segment of Commercial Lines accounts that generates more than $1,000 in agency commission.
Base Pay Range $65,000.00/yr - $75,000.00/yr
Key Responsibilities
Answer incoming client calls assigned to the Select Business Preferred Team.
Assist clients with questions regarding their accounts.
Manage all client interactions from start to finish, leaving activities open until the client’s request is fully completed.
Conduct annual reviews on a selected number of accounts. (Est.14 per month with an estimated 50% to 60% contact rate)
Report and manage any claims assigned to the Select Business Team.
Submit all changes accurately and promptly to the Commercial Lines Support Team for processing.
Collaborate with the team to deliver the best client experience possible.
All incoming correspondence for Select Preferred Clients will be handled by the Account Manager assigned on the renewal of that account, for a better balance of workload.
Classification Seniority level:
Associate
Employment type:
Full-time
Job function:
Customer Service
Industries:
Insurance Agencies and Brokerages
Benefits
Medical insurance
401(k)
Vision insurance
Paid maternity leave
Paid paternity leave
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Base Pay Range $65,000.00/yr - $75,000.00/yr
Key Responsibilities
Answer incoming client calls assigned to the Select Business Preferred Team.
Assist clients with questions regarding their accounts.
Manage all client interactions from start to finish, leaving activities open until the client’s request is fully completed.
Conduct annual reviews on a selected number of accounts. (Est.14 per month with an estimated 50% to 60% contact rate)
Report and manage any claims assigned to the Select Business Team.
Submit all changes accurately and promptly to the Commercial Lines Support Team for processing.
Collaborate with the team to deliver the best client experience possible.
All incoming correspondence for Select Preferred Clients will be handled by the Account Manager assigned on the renewal of that account, for a better balance of workload.
Classification Seniority level:
Associate
Employment type:
Full-time
Job function:
Customer Service
Industries:
Insurance Agencies and Brokerages
Benefits
Medical insurance
401(k)
Vision insurance
Paid maternity leave
Paid paternity leave
#J-18808-Ljbffr