Winston-Salem State University
Lead IT Analyst/Programmer
Winston-Salem State University, Winston Salem, North Carolina, United States, 27104
Please see Special Instructions for more details.
Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Please Note:
A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants.
Salary will be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
If you have general questions about the application process, you may contact Human Resources at
OHR@wssu.edu . Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
Classification Information Position Classification Title: IT Applications Professional, Programmer Analyst Sr.
FLSA: Exempt
Position Class: 89564
Position Overview Lead IT Analyst/Programmer
The Lead IT Analyst/Programmer will report to the IT Manager of the Application Administration Services unit. The Application Administration Services unit maintains the portfolio of software tools and applications that support business operations and teaching and learning environments.
Responsibilities of the Lead IT Analyst/Programmer include:
Assisting in defining business strategies and identifying strategic opportunities for long-term success
Developing and enforcing internal policies and procedures
Leading and managing projects from the initial request and specification creation to resolution and end-user training.
Create project timelines and documentation and engage in data modeling
Serve as an administrator for CRM , analytical, and academic support applications including TeamDynamix, WebFOCUS, Power BI, and Xtender.
Develop IT solutions for business needs and create applications for business and functional programs
Maintain high-level expertise in application development and system integration.
Provide analytical support, including business process review and software performance testing.
Evaluate software, recommend improvements, and ensure data integrity.
Support ongoing application modifications to meet department and university goals.
As part of an agile, high-performance team with expanding responsibilities, the Lead IT Analyst/Programmer will work in a very collaborative and dynamic environment to design, develop, and administer applications. This position will also collaborate with other campus personnel and vendors to identify areas of service improvements and potential future enhancements based on strategic planning initiatives, and technician and customer requests and feedback.
The ideal candidate will demonstrate excellent interpersonal and communication skills, and demonstrate the ability to work with minimal supervision. The ideal candidate is proactive and passionate about meeting or exceeding customer expectations.
Position Information Position Number: 211408
Working Position Title: Lead IT Analyst/Programmer
Building and Room No.: Elva Jones Computer Science Bldg, Suite 1111.
Appointment Type: Permanent Full-Time
Position required to work during periods of adverse weather or other emergencies: Not Mandatory
Normal Work Schedule
Department Required Skills:
Bachelor’s degree in computer science or equivalent education and experience AND
Four to five years of direct programming experience
Preferred Years of Experience, Skills, Training, Education
Master’s degree in computer science, information technology or related area
Seven years of experience in the information technology field in a similar role.
Prior experience in a higher education environment
Demonstrated expertise in IT customer service, with highly professional communication and ability to analyze and translate non-technical client needs into technological solutions
Demonstrated experience with process improvement and finding technological solutions for business problems
Excellent verbal and written communication skills to convey ideas, facts, and opinions to stakeholders and non-technical end users
Experience with analysis and design of process description, logic, diagnostics, and problem solving.
Thorough knowledge and understanding of programming languages, syntax structures, and data management techniques.
Thorough knowledge and understanding of application, database, and web design and development concepts and standards.
Experience with application programming interfaces and application integration tools.
Required License or Certification
Valid US Driver's License
Commercial Driver's License: No
Physical Required: No
List any other medical/drug tests required
Internal Posting Only: Yes
Time Limited Position: No
Salary: Commensurate with education and experience
Open Date: 12/12/2025
Close Date: 01/07/2026
Supplemental Questions Required fields are indicated with an asterisk (*).
How did you hear about this employment opportunity?
Public Job Posting
Internal Job Posting
Agency Referral
Advertisement/Publication
Personal Referral
Website
Other
Required Documents
Resume
Cover Letter
Optional Documents
Winston-Salem State University 601 S. Martin Luther King Jr. Drive Winston-Salem, NC 27110
#J-18808-Ljbffr
Please Note:
A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants.
Salary will be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
If you have general questions about the application process, you may contact Human Resources at
OHR@wssu.edu . Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
Classification Information Position Classification Title: IT Applications Professional, Programmer Analyst Sr.
FLSA: Exempt
Position Class: 89564
Position Overview Lead IT Analyst/Programmer
The Lead IT Analyst/Programmer will report to the IT Manager of the Application Administration Services unit. The Application Administration Services unit maintains the portfolio of software tools and applications that support business operations and teaching and learning environments.
Responsibilities of the Lead IT Analyst/Programmer include:
Assisting in defining business strategies and identifying strategic opportunities for long-term success
Developing and enforcing internal policies and procedures
Leading and managing projects from the initial request and specification creation to resolution and end-user training.
Create project timelines and documentation and engage in data modeling
Serve as an administrator for CRM , analytical, and academic support applications including TeamDynamix, WebFOCUS, Power BI, and Xtender.
Develop IT solutions for business needs and create applications for business and functional programs
Maintain high-level expertise in application development and system integration.
Provide analytical support, including business process review and software performance testing.
Evaluate software, recommend improvements, and ensure data integrity.
Support ongoing application modifications to meet department and university goals.
As part of an agile, high-performance team with expanding responsibilities, the Lead IT Analyst/Programmer will work in a very collaborative and dynamic environment to design, develop, and administer applications. This position will also collaborate with other campus personnel and vendors to identify areas of service improvements and potential future enhancements based on strategic planning initiatives, and technician and customer requests and feedback.
The ideal candidate will demonstrate excellent interpersonal and communication skills, and demonstrate the ability to work with minimal supervision. The ideal candidate is proactive and passionate about meeting or exceeding customer expectations.
Position Information Position Number: 211408
Working Position Title: Lead IT Analyst/Programmer
Building and Room No.: Elva Jones Computer Science Bldg, Suite 1111.
Appointment Type: Permanent Full-Time
Position required to work during periods of adverse weather or other emergencies: Not Mandatory
Normal Work Schedule
Department Required Skills:
Bachelor’s degree in computer science or equivalent education and experience AND
Four to five years of direct programming experience
Preferred Years of Experience, Skills, Training, Education
Master’s degree in computer science, information technology or related area
Seven years of experience in the information technology field in a similar role.
Prior experience in a higher education environment
Demonstrated expertise in IT customer service, with highly professional communication and ability to analyze and translate non-technical client needs into technological solutions
Demonstrated experience with process improvement and finding technological solutions for business problems
Excellent verbal and written communication skills to convey ideas, facts, and opinions to stakeholders and non-technical end users
Experience with analysis and design of process description, logic, diagnostics, and problem solving.
Thorough knowledge and understanding of programming languages, syntax structures, and data management techniques.
Thorough knowledge and understanding of application, database, and web design and development concepts and standards.
Experience with application programming interfaces and application integration tools.
Required License or Certification
Valid US Driver's License
Commercial Driver's License: No
Physical Required: No
List any other medical/drug tests required
Internal Posting Only: Yes
Time Limited Position: No
Salary: Commensurate with education and experience
Open Date: 12/12/2025
Close Date: 01/07/2026
Supplemental Questions Required fields are indicated with an asterisk (*).
How did you hear about this employment opportunity?
Public Job Posting
Internal Job Posting
Agency Referral
Advertisement/Publication
Personal Referral
Website
Other
Required Documents
Resume
Cover Letter
Optional Documents
Winston-Salem State University 601 S. Martin Luther King Jr. Drive Winston-Salem, NC 27110
#J-18808-Ljbffr