The Budd Group
Facility Account Manager – The Budd Group (Franklin, TN)
We’re seeking a relationship-focused, hands‑on Account Manager to lead daily operations at a Class A headquarters campus in Franklin, TN. The ideal candidate thrives in fast‑paced environments, loves developing people, and brings energy, sets the tone, and turns challenges into opportunities.
Account Manager Duties & Responsibilities
Lead daily janitorial operations for a large Class A commercial building in Franklin.
Oversee cleaning services across multiple buildings.
Manage a team of about 15 employees.
Build strong daily relationships with the client; provide clear, proactive communication.
Walk the site throughout the day to ensure cleaning quality, safety, and customer satisfaction.
Train team members, support supervisors, and keep the team aligned with current standards.
Handle admin tasks such as reviewing inspections, supply ordering, POs, labor tracking, and scheduling.
Respond quickly to requests, follow up, and deliver excellent customer service.
Identify improvement opportunities and bring fresh ideas to the account.
Support occasional evening or night visits for training or project work.
Account Manager Requirements
Previous janitorial or commercial cleaning leadership experience.
Experience managing teams in a commercial office or Class A building.
Strong communication skills (email, in person, and with clients).
Reliable, punctual, and comfortable with an in‑person schedule (no remote work).
Computer literate; able to manage payroll, inspections, reporting, and ordering.
Hands‑on leader who likes being on the floor, not sitting behind a desk all day.
Customer service mindset: able to work with a high‑involvement client.
Positive attitude, proactive mindset, and desire to grow into a larger operations role.
Account Manager Benefits
Competitive Pay
Monthly car allowance
Professional development and training
Strong growth opportunities (potential path to Operations Manager)
Stable daytime schedule Monday–Friday
Why Work For The Budd Group?
We are a God‑honoring company of excellence
PTO – Vacation, Sick Time, 9 Major Holidays, 2 Floating Holidays, and 1 Volunteer day
Medical, Dental, and Vision Benefits
Life, Accident, and Disability Insurance
HSA and FSA programs
401(k) – We Match
Career Advancement
Free Online Classes for professional and personal development available to ALL employees
Free Mental Health and Financial Assistance Programs
Pay on Demand + Cash Back rewards program
Classes to learn English or Spanish
The Budd Group Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law or regulation.
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Account Manager Duties & Responsibilities
Lead daily janitorial operations for a large Class A commercial building in Franklin.
Oversee cleaning services across multiple buildings.
Manage a team of about 15 employees.
Build strong daily relationships with the client; provide clear, proactive communication.
Walk the site throughout the day to ensure cleaning quality, safety, and customer satisfaction.
Train team members, support supervisors, and keep the team aligned with current standards.
Handle admin tasks such as reviewing inspections, supply ordering, POs, labor tracking, and scheduling.
Respond quickly to requests, follow up, and deliver excellent customer service.
Identify improvement opportunities and bring fresh ideas to the account.
Support occasional evening or night visits for training or project work.
Account Manager Requirements
Previous janitorial or commercial cleaning leadership experience.
Experience managing teams in a commercial office or Class A building.
Strong communication skills (email, in person, and with clients).
Reliable, punctual, and comfortable with an in‑person schedule (no remote work).
Computer literate; able to manage payroll, inspections, reporting, and ordering.
Hands‑on leader who likes being on the floor, not sitting behind a desk all day.
Customer service mindset: able to work with a high‑involvement client.
Positive attitude, proactive mindset, and desire to grow into a larger operations role.
Account Manager Benefits
Competitive Pay
Monthly car allowance
Professional development and training
Strong growth opportunities (potential path to Operations Manager)
Stable daytime schedule Monday–Friday
Why Work For The Budd Group?
We are a God‑honoring company of excellence
PTO – Vacation, Sick Time, 9 Major Holidays, 2 Floating Holidays, and 1 Volunteer day
Medical, Dental, and Vision Benefits
Life, Accident, and Disability Insurance
HSA and FSA programs
401(k) – We Match
Career Advancement
Free Online Classes for professional and personal development available to ALL employees
Free Mental Health and Financial Assistance Programs
Pay on Demand + Cash Back rewards program
Classes to learn English or Spanish
The Budd Group Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law or regulation.
#J-18808-Ljbffr