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Bish's Group

Service Admin

Bish's Group, Jerome, Idaho, United States, 83338

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Bish's RV Twin Falls 551 Arlen Dr Jerome, ID 83338, USA

Description We are looking for a friendly and detail-focused individual to join our team at Bish RV as a Service Admin. This role involves delivering excellent customer support, following up with customers, data entry, coordinating deliveries, and handling administrative tasks.

Key Objectives:

Ensure smooth administrative operations across service and sales teams

Provide timely, professional communication to customers

Coordinate vehicle deliveries and maintain up-to-date records

Responsibilities:

Deliver outstanding customer service through phone and in-person updates

Translate and input technician notes into our Service database

Organize physical files and upload photos and documents to our system

Collect, review, and organize required documents for each transaction

Coordinate delivery logistics and ensure trailer readiness

Operate multi-line phones and manage incoming and outgoing calls professionally

Use systems like DealerTrack, eVision, and Excel Teams to manage documentation

What you’ll bring:

Excellent verbal and written communication skills

Confidence in using multiple phone lines

Ability to work independently and within a team

Strong computer and data entry skills

Adaptability in a fast-paced environment

Professional, neat appearance and positive attitude

Must be available to work Saturdays (we are always closed on Sundays)

Ability to pass a background and drug test

Demonstrate alignment with the Company’s vision, mission, and core values in all interactions

Expected Results:

Accurate and timely data entry and technician documentation

Organized service records and customer documentation

Positive customer interactions and improved communication flow

Resources:

Comprehensive training on service systems, dealership processes, and compliance

Access to internal platforms and tools (Service database, Microsoft Office)

Ongoing mentorship and support from team members and leadership

A professional, well-equipped workspace with necessary technology

A supportive environment and ongoing professional development

Who we are:

Bish’s RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.

Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled.

We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.

Comprehensive benefits package including medical, vision, dental, and other supplemental coverages

401k Matching

Company-paid life insurance

Gym membership reimbursement

Opportunities for advancement

RV Borrowing Program

Incredible Team Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Bish’s RV honors our military service members, veterans, and their family members by being a military-friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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