Softworld, a Kelly Company
Information Technology Support Technician
Softworld, a Kelly Company, Tulsa, Oklahoma, United States, 74145
Support Technician (Contract) – Tulsa, OK
Contract Duration: 12 months, with potential to extend or convert.
We are seeking a hands‑on Support Technician to provide IT support in the Tulsa area. This is a great opportunity for a go‑getter who thrives in a fast‑paced environment, enjoys working independently. On‑call and occasional weekend work may be required.
Key Responsibilities
Provide end‑user support for 70+ users, including Windows desktops, laptops, mobile devices, and tablets.
Deliver conference room support and A/V troubleshooting for in‑person and hybrid meetings.
Perform light server support including racking, cabling, and basic configuration tasks.
Monitor and troubleshoot local network connectivity issues.
Provide technical support for control room operations (experience highly preferred).
Handle ticketing, escalations, and direct user requests efficiently with excellent communication.
Collaborate with remote IT teams for escalation and enterprise system support.
Required Skills
1–3 + years of Desktop Support experience.
Strong troubleshooting skills for desktops, laptops, and mobile devices (MDM).
Networking support and troubleshooting experience.
Excellent communication and customer service skills.
Desired Skills
Experience with control room technology support.
Prior field tech or multi‑site support experience.
Strong ownership mindset and ability to work independently.
Employment Details
Seniority level:
Associate
Employment type:
Contract
Job function:
Information Technology
Industries:
Manufacturing and Information Services
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We are seeking a hands‑on Support Technician to provide IT support in the Tulsa area. This is a great opportunity for a go‑getter who thrives in a fast‑paced environment, enjoys working independently. On‑call and occasional weekend work may be required.
Key Responsibilities
Provide end‑user support for 70+ users, including Windows desktops, laptops, mobile devices, and tablets.
Deliver conference room support and A/V troubleshooting for in‑person and hybrid meetings.
Perform light server support including racking, cabling, and basic configuration tasks.
Monitor and troubleshoot local network connectivity issues.
Provide technical support for control room operations (experience highly preferred).
Handle ticketing, escalations, and direct user requests efficiently with excellent communication.
Collaborate with remote IT teams for escalation and enterprise system support.
Required Skills
1–3 + years of Desktop Support experience.
Strong troubleshooting skills for desktops, laptops, and mobile devices (MDM).
Networking support and troubleshooting experience.
Excellent communication and customer service skills.
Desired Skills
Experience with control room technology support.
Prior field tech or multi‑site support experience.
Strong ownership mindset and ability to work independently.
Employment Details
Seniority level:
Associate
Employment type:
Contract
Job function:
Information Technology
Industries:
Manufacturing and Information Services
#J-18808-Ljbffr