BWC Terminals
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Terminal Service Specialist
role at
BWC Terminals
Headquartered in Houston, Texas, BWC Terminals is a premier provider of bulk liquid storage and logistics services to refiners, manufacturers, and distributors of bulk liquids in North America. The Company consists of 22 sites with over twenty million barrels of storage capacity. The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables, and agricultural products. Additional information about BWC Terminals is available at www.bwcterminals.com.
Job Overview The Terminal Service Specialist plays a key role in supporting terminal operations through administrative, financial, and customer service functions. This position is responsible for processing billing and invoicing, maintaining accurate documentation, coordinating with internal departments, and ensuring compliance with regulatory requirements. The Specialist serves as a central point of contact for office services, vendor relations, and operational reporting. By managing financial records, assisting with customer orders, and supporting month‑end processes, the Terminal Service Specialist helps ensure the terminal runs efficiently and meets organizational goals.
Duties and Responsibilities
Process Accounts Payable and Accounts Receivable billing and invoicing
Handle chargebacks and procurement for asset integrity projects
Create and maintain financial tracking spreadsheets
Manage rail activity documentation, including customer information, billing, and weights
Coordinate with terminal departments to ensure smooth operations
Support Terminal Manager with monthly reporting requirements
Manage office equipment and supplies as needed
Process and distribute correspondence
Maintain professional relationships with vendors and service providers
Serve as the primary point of contact for office services
Assist in coordinating customer orders with internal stakeholders and collaborate with Customer Service Representatives (CSRs)
Maintain effective communication with internal and external stakeholders
Perform month‑end closing and account reconciliation
Process and verify vessel‑related charges and documentation
Maintain contract folders and documentation
Track and report utility usage and expenses to aid cost control and GRESB reports
Generate and distribute operational reporting on ancillary services
Review and process various terminal charges
Ensure billing accuracy according to contracts
Research and resolve billing inquiries
Maintain detailed documentation for all transactions
Update regulatory and compliance documentation annually and as needed
Other tasks as deemed necessary by manager
Qualifications
High School Diploma or equivalent.
Minimum 2 years' experience with financial processes (AP/AR)
Experience with financial/billing systems
Advanced proficiency in Microsoft Office Suite (Excel)
Knowledge of office equipment and procedures
Strong organizational and multitasking abilities
Detail‑oriented with high accuracy standards
Excellent written and verbal communication
Ability to maintain strict confidentiality
Strong problem‑solving skillsExperience in document management
Ability to work independently
Excellent time management skills
Working Conditions / Physical Requirements The working conditions and environment, and the physical requirements/activities listed below are representative of those that an employee must meet to perform the essential functions of the job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Working Conditions and Environment: While performing the duties of this position, the individual generally has good working conditions. The employee is often exposed to moderate noise from office equipment and co‑workers.
Physical Requirements/Activities: While performing the duties of this position, the individual is regularly required to stand, walk, sit, carry, reach with hands and arms, use hands to finger, handle, feel, use office equipment, and communicate (talk and hear). This position involves sitting for approximately 90% of the workday. Occasionally, the employee is required to kneel, bend, push, pull, lift, or twist. Occasionally, the employee is required to lift or exert force of up to 10 pounds. Intermittently, the employee is required to lift or exert force of up to 25 pounds. Specific vision ability required is close vision of 20 inches or less.
Equal Employment Opportunity Statement BWC Terminals provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Terminal Service Specialist
role at
BWC Terminals
Headquartered in Houston, Texas, BWC Terminals is a premier provider of bulk liquid storage and logistics services to refiners, manufacturers, and distributors of bulk liquids in North America. The Company consists of 22 sites with over twenty million barrels of storage capacity. The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables, and agricultural products. Additional information about BWC Terminals is available at www.bwcterminals.com.
Job Overview The Terminal Service Specialist plays a key role in supporting terminal operations through administrative, financial, and customer service functions. This position is responsible for processing billing and invoicing, maintaining accurate documentation, coordinating with internal departments, and ensuring compliance with regulatory requirements. The Specialist serves as a central point of contact for office services, vendor relations, and operational reporting. By managing financial records, assisting with customer orders, and supporting month‑end processes, the Terminal Service Specialist helps ensure the terminal runs efficiently and meets organizational goals.
Duties and Responsibilities
Process Accounts Payable and Accounts Receivable billing and invoicing
Handle chargebacks and procurement for asset integrity projects
Create and maintain financial tracking spreadsheets
Manage rail activity documentation, including customer information, billing, and weights
Coordinate with terminal departments to ensure smooth operations
Support Terminal Manager with monthly reporting requirements
Manage office equipment and supplies as needed
Process and distribute correspondence
Maintain professional relationships with vendors and service providers
Serve as the primary point of contact for office services
Assist in coordinating customer orders with internal stakeholders and collaborate with Customer Service Representatives (CSRs)
Maintain effective communication with internal and external stakeholders
Perform month‑end closing and account reconciliation
Process and verify vessel‑related charges and documentation
Maintain contract folders and documentation
Track and report utility usage and expenses to aid cost control and GRESB reports
Generate and distribute operational reporting on ancillary services
Review and process various terminal charges
Ensure billing accuracy according to contracts
Research and resolve billing inquiries
Maintain detailed documentation for all transactions
Update regulatory and compliance documentation annually and as needed
Other tasks as deemed necessary by manager
Qualifications
High School Diploma or equivalent.
Minimum 2 years' experience with financial processes (AP/AR)
Experience with financial/billing systems
Advanced proficiency in Microsoft Office Suite (Excel)
Knowledge of office equipment and procedures
Strong organizational and multitasking abilities
Detail‑oriented with high accuracy standards
Excellent written and verbal communication
Ability to maintain strict confidentiality
Strong problem‑solving skillsExperience in document management
Ability to work independently
Excellent time management skills
Working Conditions / Physical Requirements The working conditions and environment, and the physical requirements/activities listed below are representative of those that an employee must meet to perform the essential functions of the job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Working Conditions and Environment: While performing the duties of this position, the individual generally has good working conditions. The employee is often exposed to moderate noise from office equipment and co‑workers.
Physical Requirements/Activities: While performing the duties of this position, the individual is regularly required to stand, walk, sit, carry, reach with hands and arms, use hands to finger, handle, feel, use office equipment, and communicate (talk and hear). This position involves sitting for approximately 90% of the workday. Occasionally, the employee is required to kneel, bend, push, pull, lift, or twist. Occasionally, the employee is required to lift or exert force of up to 10 pounds. Intermittently, the employee is required to lift or exert force of up to 25 pounds. Specific vision ability required is close vision of 20 inches or less.
Equal Employment Opportunity Statement BWC Terminals provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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