DoorDash
Operations Manager, DashMart – DoorDash
About the Team
DashMart is part of the New Verticals division with DoorDash and is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. About the Role
We’re looking for a people-focused leader and experienced operations specialist to lead some of our new DashMart facilities. Responsibilities
Lead, recruit, coach and retain a high-performing team of Site Managers (4+ direct reports), Assistant Site Managers, Supervisors, and Operations Associates (30+ indirect reports). As a leader, you are a culture carrier. The tone starts with you. Own: From first principles, oversee day‑to‑day operations of 3-6 DashMart locations, ensuring all site processes run smoothly, efficiently and safely. Drive Site Profitability. Review site P&Ls, identify performance gaps, and implement corrective action plans to achieve goals. Strategize: design, build and execute process improvement projects to drive operational efficiencies and employee experience. Support Growth Initiatives and contribute to market expansion and scaling efforts by ensuring sites are prepared for increased demand and operational complexity. Delight customers: Work cross‑functionally with central teams to ensure your site offers customers the best experience on each and every order and provide your team with the tools, resources and support needed to achieve these goals. Qualifications
Solves problems from first principles and resists “this is how it’s always been done” thinking. Avoids being averse to ambiguity – thrives in ambiguous, startup environments. Analytical – lets data win arguments, with excellent Excel and data analysis skills. Relentless – does what it takes to win, no matter what. Proven leader having led and managed teams of 15+ employees. Acts like an owner, supporting a 24/7 business across multiple shifts. Has 3+ years’ experience in Operations, Consulting, Strategy or related field. Bonus Points
Experience starting or scaling a successful startup. Operational experience in logistics and/or fulfillment center/warehousing. Built and trained high performing teams. Benefits
DoorDash is committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Statement of Non‑Discrimination
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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DashMart is part of the New Verticals division with DoorDash and is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. About the Role
We’re looking for a people-focused leader and experienced operations specialist to lead some of our new DashMart facilities. Responsibilities
Lead, recruit, coach and retain a high-performing team of Site Managers (4+ direct reports), Assistant Site Managers, Supervisors, and Operations Associates (30+ indirect reports). As a leader, you are a culture carrier. The tone starts with you. Own: From first principles, oversee day‑to‑day operations of 3-6 DashMart locations, ensuring all site processes run smoothly, efficiently and safely. Drive Site Profitability. Review site P&Ls, identify performance gaps, and implement corrective action plans to achieve goals. Strategize: design, build and execute process improvement projects to drive operational efficiencies and employee experience. Support Growth Initiatives and contribute to market expansion and scaling efforts by ensuring sites are prepared for increased demand and operational complexity. Delight customers: Work cross‑functionally with central teams to ensure your site offers customers the best experience on each and every order and provide your team with the tools, resources and support needed to achieve these goals. Qualifications
Solves problems from first principles and resists “this is how it’s always been done” thinking. Avoids being averse to ambiguity – thrives in ambiguous, startup environments. Analytical – lets data win arguments, with excellent Excel and data analysis skills. Relentless – does what it takes to win, no matter what. Proven leader having led and managed teams of 15+ employees. Acts like an owner, supporting a 24/7 business across multiple shifts. Has 3+ years’ experience in Operations, Consulting, Strategy or related field. Bonus Points
Experience starting or scaling a successful startup. Operational experience in logistics and/or fulfillment center/warehousing. Built and trained high performing teams. Benefits
DoorDash is committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Statement of Non‑Discrimination
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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