HARRY KOTLAR
We are a branded luxury fine jewelry design house located in the heart of downtown Los Angeles. We have been in the business for 67 years and have built our reputation as the premier source for the highest quality designer jewelry.
Qualifications
Bachelor’s degree or related industry experience
Ability to build and maintain relationships
Ability to identify and facilitate issue resolution
Attention to detail and handle multiple tasks simultaneously
Ability to work collaboratively with others
Great prioritization and organization skills
Knowledge of Microsoft Office Suite
Excellent verbal and written communication skills
GG preferred but not required
At least 1-2 years experience in the jewelry industry
Additional Information DUTIES & RESPONSIBILITIES
Supervise the fabrication of jewelry from start to finish.
Quality control during each step of the process. Inspects products for defects and quality issues.
Communicate and facilitate orders with overseas factories
Product Development: Research & Development of Trends, Analysis and Merchandising
Assist in creating merchandise mix for trunk/trade shows, sales meet, publicity efforts, celebrity placements, editorials and sales representative’s product lines
Coordinate with Marketing/PR team on all MEMOs to celebrities, publicists, stylists and etc...
Facilitates quality assurance and lead times for production.
Formulate an annual Production timetable
Coordinate all pending merchandise with the vendors
Supports the division in managing product lines from completion to inventory
Maintains style and item number generation
Answers questions regarding order & memo status of various accounts and attend to problems or complaints from customers on the phone or by written correspondence
Prepares weekly production reports, vendor jobs back-order list and customer back-order list
Assists customers with returns and special orders
Order processing: sales quotes, sales orders, invoices and memos
Shipping, receiving and processing of new and return merchandise
Furnishes shipping and tracking information to retail customers and sales executives as required
Maintains a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, repairs, invoices and shipments in a courteous and efficient manner
Assist the executives in various duties
Performs all other functions as required by the department
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Qualifications
Bachelor’s degree or related industry experience
Ability to build and maintain relationships
Ability to identify and facilitate issue resolution
Attention to detail and handle multiple tasks simultaneously
Ability to work collaboratively with others
Great prioritization and organization skills
Knowledge of Microsoft Office Suite
Excellent verbal and written communication skills
GG preferred but not required
At least 1-2 years experience in the jewelry industry
Additional Information DUTIES & RESPONSIBILITIES
Supervise the fabrication of jewelry from start to finish.
Quality control during each step of the process. Inspects products for defects and quality issues.
Communicate and facilitate orders with overseas factories
Product Development: Research & Development of Trends, Analysis and Merchandising
Assist in creating merchandise mix for trunk/trade shows, sales meet, publicity efforts, celebrity placements, editorials and sales representative’s product lines
Coordinate with Marketing/PR team on all MEMOs to celebrities, publicists, stylists and etc...
Facilitates quality assurance and lead times for production.
Formulate an annual Production timetable
Coordinate all pending merchandise with the vendors
Supports the division in managing product lines from completion to inventory
Maintains style and item number generation
Answers questions regarding order & memo status of various accounts and attend to problems or complaints from customers on the phone or by written correspondence
Prepares weekly production reports, vendor jobs back-order list and customer back-order list
Assists customers with returns and special orders
Order processing: sales quotes, sales orders, invoices and memos
Shipping, receiving and processing of new and return merchandise
Furnishes shipping and tracking information to retail customers and sales executives as required
Maintains a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, repairs, invoices and shipments in a courteous and efficient manner
Assist the executives in various duties
Performs all other functions as required by the department
#J-18808-Ljbffr