RK Management Consultants, Inc.
Legal Operations Specialist
RK Management Consultants, Inc., Irving, Texas, United States, 75084
Business Operations Specialist / Legal Analyst
The Business Operations Specialist / Legal Analyst plays a critical role in Legal & Compliance (L&C) Transformation and Operations team and is responsible for driving strategic process improvements and operational excellence across key legal operations functions. This role bridges tactical execution with strategic oversight, enabling cross-functional alignment and supporting client's commitment to ethical business practices.
Key Responsibilities
Oversee daily operations across billing and invoicing, eDiscovery, request triage and broader legal support and ensure efficient workflows and timely resolution of inquiries
Manage legal billing operations, including invoices and vendor onboarding; Act as a liaison between L&C and cross-functional partners, such as Procurement, Finance, and IT
Build and maintain strong relationships with Outside Counsel partners and other legal vendors; Ensure alignment with preferred vendor guidelines to optimize external spending
Execute eDiscovery requests and ensure accurate documentation, confidentiality, and compliance with internal protocols and regulatory requirements
Triage and prioritize incoming requests using multiple dashboards and intake queues; Ensure timely resolution and high-quality service to key stakeholders
Proactively identify and mitigate operational risks by anticipating challenges, fostering cross-functional collaboration, and implementing preventative solutions that support business continuity
Develop and analyze operational reports to inform decision-making, drive continuous improvement, and help to simplify existing complexities
Create and maintain clear, user-friendly documentation to educate all stakeholders on compliance requirements, operational workflows, and legal technology tools
Support onboarding and mentorship of new L&C team members; Share knowledge and best practices to strengthen team capability and foster a culture of continuous learning
Exhibit an innovative and growth mindset when executing responsibilities; Bring new ideas to Operations leadership on a consistent basis
Requirements
3-5 years of experience in legal operations, compliance, or related roles
Proficiency with legal billing systems, eDiscovery tools, and spend management platforms strongly preferred
Strong communicator with the ability to present complex information clearly in written and verbal form
Proven ability to identify, implement, and clearly document processes and related improvements
Education Completed BA strongly desired for consideration but not required.
#J-18808-Ljbffr
Key Responsibilities
Oversee daily operations across billing and invoicing, eDiscovery, request triage and broader legal support and ensure efficient workflows and timely resolution of inquiries
Manage legal billing operations, including invoices and vendor onboarding; Act as a liaison between L&C and cross-functional partners, such as Procurement, Finance, and IT
Build and maintain strong relationships with Outside Counsel partners and other legal vendors; Ensure alignment with preferred vendor guidelines to optimize external spending
Execute eDiscovery requests and ensure accurate documentation, confidentiality, and compliance with internal protocols and regulatory requirements
Triage and prioritize incoming requests using multiple dashboards and intake queues; Ensure timely resolution and high-quality service to key stakeholders
Proactively identify and mitigate operational risks by anticipating challenges, fostering cross-functional collaboration, and implementing preventative solutions that support business continuity
Develop and analyze operational reports to inform decision-making, drive continuous improvement, and help to simplify existing complexities
Create and maintain clear, user-friendly documentation to educate all stakeholders on compliance requirements, operational workflows, and legal technology tools
Support onboarding and mentorship of new L&C team members; Share knowledge and best practices to strengthen team capability and foster a culture of continuous learning
Exhibit an innovative and growth mindset when executing responsibilities; Bring new ideas to Operations leadership on a consistent basis
Requirements
3-5 years of experience in legal operations, compliance, or related roles
Proficiency with legal billing systems, eDiscovery tools, and spend management platforms strongly preferred
Strong communicator with the ability to present complex information clearly in written and verbal form
Proven ability to identify, implement, and clearly document processes and related improvements
Education Completed BA strongly desired for consideration but not required.
#J-18808-Ljbffr