ReFocus Eye Health
Description
Join Our Dynamic Medical Team as a Medical Group Front Desk Representative! Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.
Why Join ReFocus?
Career Development & Growth Opportunities:
At ReFocus, we are committed to helping you build a long-term career in ophthalmology—whether you’re an experienced technician or brand new to the field.
Certification Support & Reimbursement:
We fully support your professional development and will reimburse the cost of approved ophthalmic certifications, including
COA, COT, and COMT . We also provide study resources, mentorship, and paid time for testing when applicable.
No Experience? We Will Train You:
If you are new to ophthalmology but eager to learn, we offer comprehensive on-the-job training, hands-on skill development, and ongoing coaching to help you grow quickly and confidently into the technician role.
Clear Career Pathways:
ReFocus offers multiple career paths so you can shape a future that matches your interests and strengths. Technicians can advance within the Clinical Tech track or explore roles across other job families, including:
Front Desk Representative
Surgical Coordinator
Practice Operations
People Ops, Revenue Cycle, and other support functions.
We are dedicated to investing in your growth and ensuring you have the support, tools, and opportunities to thrive at ReFocus.
Your Impact:
Be the patient's first point of contact: Greet patients warmly, manage check‑ins/check‑outs, and answer their questions with clarity and compassion.
Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
Financial accuracy: Collect co‑pays, verify insurance eligibility, and ensure accurate daily financial reporting.
Problem solving & patient advocacy: Address patient concerns, elevate issues as needed, and ensure a positive experience.
Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.
What You'll Bring/Requirements:
Reliability, a positive attitude, and excellent teamwork skills.
Strong communication and interpersonal abilities.
Proficiency in data entry and computer skills.Ability to thrive in a fast‑paced environment.
Exceptional customer service skills.
Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
Must hold a high school diploma or equivalent.
Bonus Points:
Prior experience in ophthalmology.
Familiarity with Electronic Medical Records (EMR).
Perks & Benefits:
Competitive 401(k) with matching.
Comprehensive health, dental, and vision insurance.
Disability and life insurance.
Flexible spending account.
Generous paid time off.
Important Details:
Must be able to travel to multiple locations (if applicable).
Availability for evenings and weekend rotations (if applicable – varies by practice).
Ability to handle a high‑volume practice.
This position is in person.
We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.
We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.
We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.
Refocus is an equal opportunity employer and we value diversity.
#J-18808-Ljbffr
Join Our Dynamic Medical Team as a Medical Group Front Desk Representative! Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.
Why Join ReFocus?
Career Development & Growth Opportunities:
At ReFocus, we are committed to helping you build a long-term career in ophthalmology—whether you’re an experienced technician or brand new to the field.
Certification Support & Reimbursement:
We fully support your professional development and will reimburse the cost of approved ophthalmic certifications, including
COA, COT, and COMT . We also provide study resources, mentorship, and paid time for testing when applicable.
No Experience? We Will Train You:
If you are new to ophthalmology but eager to learn, we offer comprehensive on-the-job training, hands-on skill development, and ongoing coaching to help you grow quickly and confidently into the technician role.
Clear Career Pathways:
ReFocus offers multiple career paths so you can shape a future that matches your interests and strengths. Technicians can advance within the Clinical Tech track or explore roles across other job families, including:
Front Desk Representative
Surgical Coordinator
Practice Operations
People Ops, Revenue Cycle, and other support functions.
We are dedicated to investing in your growth and ensuring you have the support, tools, and opportunities to thrive at ReFocus.
Your Impact:
Be the patient's first point of contact: Greet patients warmly, manage check‑ins/check‑outs, and answer their questions with clarity and compassion.
Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
Financial accuracy: Collect co‑pays, verify insurance eligibility, and ensure accurate daily financial reporting.
Problem solving & patient advocacy: Address patient concerns, elevate issues as needed, and ensure a positive experience.
Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.
What You'll Bring/Requirements:
Reliability, a positive attitude, and excellent teamwork skills.
Strong communication and interpersonal abilities.
Proficiency in data entry and computer skills.Ability to thrive in a fast‑paced environment.
Exceptional customer service skills.
Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
Must hold a high school diploma or equivalent.
Bonus Points:
Prior experience in ophthalmology.
Familiarity with Electronic Medical Records (EMR).
Perks & Benefits:
Competitive 401(k) with matching.
Comprehensive health, dental, and vision insurance.
Disability and life insurance.
Flexible spending account.
Generous paid time off.
Important Details:
Must be able to travel to multiple locations (if applicable).
Availability for evenings and weekend rotations (if applicable – varies by practice).
Ability to handle a high‑volume practice.
This position is in person.
We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.
We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.
We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.
Refocus is an equal opportunity employer and we value diversity.
#J-18808-Ljbffr