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Gentivahospice

Centralized Bereavement Coordinator

Gentivahospice, Saint Louis, Missouri, United States, 63146

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Overview Support Families. Guide Healing. Honor Every Journey. The Centralized Bereavement Coordinator reports to the Centralized Bereavement Coordinator Manager and participates with interdisciplinary teams across multiple branches to identify and address the bereavement needs of patients and their families.

As a Centralized Bereavement Coordinator, You Will:

Participate with the team in providing bereavement support through phone contact, in-person visits, correspondence, and other personalized methods

Complete bereavement assessments per Conditions of Participation (CoPs) and organizational policies

Maximize family access to resources including volunteers, support groups, and referrals to outside agencies

Provide education and training to team members, community, and contract agencies as requested

Maintain accurate bereavement charts and provide monthly summary reports including projects, calls, correspondence, and cases closed

Participate in hospice care coordination and the organization’s quality assessment and performance improvement program

Market the company and bereavement services to the community and referral sources

Consult and provide training to bereavement staff in other offices

Support bereavement needs of staff, including volunteers

Communicate with team members to develop family bereavement care plans and coordinate needed services

Adhere to Organization’s policies and procedures, maintaining compliance with federal and state regulations

Demonstrate flexible and efficient time management and prioritize workload effectively

Participate in administrative staff meetings, committees, and special projects

Complete all required annual compliance training

Act as a role model within and outside the agency, consistently promoting the company’s core values

About You Qualifications – What You’ll Bring:

High School Diploma or equivalent required; undergraduate degree in a human services field preferred

Minimum 1 year clinical experience in a varied multi-disciplinary setting; 3 years preferred

Clinical experience in life-threatening and chronic illness, grief, and loss

Knowledge of terminally ill patients, end-of-life care, hospice, and bereavement

Excellent oral and written communication skills, able to interact effectively with patients, families, clinicians, and leadership

Strong customer service focus and commitment

Ability to function in a fast-paced environment while maintaining confidentiality

Demonstrated flexibility to shift work priorities based on business needs

Professional judgment and critical thinking skills

Advanced proficiency with Microsoft Office products and other electronic applications

CPR certification

Valid driver’s license and current automobile insurance

Preferred Qualifications (Not Required):

Graduate degree in a related discipline for counseling responsibilities

Counseling experience in individual, family, or group therapy

Experience providing consultation and training to staff and community partners

We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem):

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Additional Full-Time Benefits:

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle Program

Generous Paid Time Off + 7 Paid Holidays

Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

Education Support & Tuition Assistance

Free Continuing Education Units (CEUs)

Company-paid Life & Long-Term Disability Insurance

Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply today and help support compassionate bereavement care that makes every moment count. Legalese

This is a safety-sensitive position

Employee must meet minimum requirements to be eligible for benefits

Where applicable, employee must meet state specific requirements

We are proud to be an EEO employer

We maintain a drug-free workplace

Related Job Titles

Bereavement Coordinator, Hospice Support, End-of-Life Care, Patient and Family Support, Clinical Bereavement, Interdisciplinary Team, Grief Counseling, Hospice Services, Healthcare Administration, Care Coordination

ReqID: 2025-131670

Category: Branch Admin and Clerical

Position Type: Full-Time

Company: Gentiva Hospice

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