SP+ (SP Plus)
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe. Today, we are reinventing parking. Tomorrow, we will power checkout‑free experiences anywhere you go, giving us back our most valuable asset: time.
Responsibilities
Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility.
Assists customers in making payment to fully automated revenue control equipment.
Goes above and beyond to deliver an exceptional client and customer experience guided by the SP+ Promise.
Assists in the management of the day‑to‑day activities of the assigned location.
Monitors parkers in pay‑in lanes.
Makes every customer interaction a moment that matters through friendly and professional conduct.
Willing to assist customers that have forgotten where they parked their vehicle.
Performs other necessary functions as assigned.
Conducts garage and facility audits as required by management.
Counts “bank” of revenue at the beginning of shift to ensure starting total is correct.
Makes change for customers before transactions.
Quotes rates for parking services.
Gives directions to city locations and assists customers quickly and easily.
Resolves customer complaints independently or with a supervisor.
Answers telephone in a prompt and courteous manner.
Maintains cleanliness of facility and picks up trash in the surrounding area.
Presents themselves professionally (neat appearance and uniform) at all times.
Arrives to work on time for scheduled shifts.
Completes any other duties that may be assigned by the supervisor.
Qualifications What you need
Education Required:
High School Diploma or equivalent combination of experience and education.
Experience Required:
Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work:
Special shift requirements may vary; may need to be available for 2nd shift, 3rd shift and/or weekends.
License Requirement:
Valid state‑issued driver’s license if required to drive a company vehicle or on company business.
Mathematical Skills:
Ability to add, subtract, multiply and divide using whole numbers, fractions and decimals; ability to make change.
Language Skills:
Ability to read, write and interpret English and present information effectively in one‑on‑one and small group situations.
Reasoning Ability:
Apply common sense to carry out detailed written or oral instructions and deal with problems with a few variables in standardized situations.
Adaptability:
Adapts to changes in the work environment; able to deal with delay or unexpected events.
Judgment:
Exhibits sound and accurate judgment.
Other Skills and Abilities:
Use of clock, calculator or credit card machine; pleasant demeanor on telephone and with the public; proactive with strong personal drive; willing to work a flexible schedule.
Work Environment
Noise level is usually moderate to loud.
Exposure to vehicle emissions is moderate to high.
Exposure to extreme hot/cold temperatures is moderate to high.
Subject to all weather conditions including precipitation and wind.
Exposure to bright sunlight and nighttime working conditions is high.
Physical Demands
Employees are frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities include close vision.
Salary Range
$15.41 - $19.73 per hour
Benefits
Eligible employees will participate in various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401(k) and paid time off.
EEO Statement
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Location US-FL-FORT LAUDERDALE
#J-18808-Ljbffr
We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe. Today, we are reinventing parking. Tomorrow, we will power checkout‑free experiences anywhere you go, giving us back our most valuable asset: time.
Responsibilities
Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility.
Assists customers in making payment to fully automated revenue control equipment.
Goes above and beyond to deliver an exceptional client and customer experience guided by the SP+ Promise.
Assists in the management of the day‑to‑day activities of the assigned location.
Monitors parkers in pay‑in lanes.
Makes every customer interaction a moment that matters through friendly and professional conduct.
Willing to assist customers that have forgotten where they parked their vehicle.
Performs other necessary functions as assigned.
Conducts garage and facility audits as required by management.
Counts “bank” of revenue at the beginning of shift to ensure starting total is correct.
Makes change for customers before transactions.
Quotes rates for parking services.
Gives directions to city locations and assists customers quickly and easily.
Resolves customer complaints independently or with a supervisor.
Answers telephone in a prompt and courteous manner.
Maintains cleanliness of facility and picks up trash in the surrounding area.
Presents themselves professionally (neat appearance and uniform) at all times.
Arrives to work on time for scheduled shifts.
Completes any other duties that may be assigned by the supervisor.
Qualifications What you need
Education Required:
High School Diploma or equivalent combination of experience and education.
Experience Required:
Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work:
Special shift requirements may vary; may need to be available for 2nd shift, 3rd shift and/or weekends.
License Requirement:
Valid state‑issued driver’s license if required to drive a company vehicle or on company business.
Mathematical Skills:
Ability to add, subtract, multiply and divide using whole numbers, fractions and decimals; ability to make change.
Language Skills:
Ability to read, write and interpret English and present information effectively in one‑on‑one and small group situations.
Reasoning Ability:
Apply common sense to carry out detailed written or oral instructions and deal with problems with a few variables in standardized situations.
Adaptability:
Adapts to changes in the work environment; able to deal with delay or unexpected events.
Judgment:
Exhibits sound and accurate judgment.
Other Skills and Abilities:
Use of clock, calculator or credit card machine; pleasant demeanor on telephone and with the public; proactive with strong personal drive; willing to work a flexible schedule.
Work Environment
Noise level is usually moderate to loud.
Exposure to vehicle emissions is moderate to high.
Exposure to extreme hot/cold temperatures is moderate to high.
Subject to all weather conditions including precipitation and wind.
Exposure to bright sunlight and nighttime working conditions is high.
Physical Demands
Employees are frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities include close vision.
Salary Range
$15.41 - $19.73 per hour
Benefits
Eligible employees will participate in various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401(k) and paid time off.
EEO Statement
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Location US-FL-FORT LAUDERDALE
#J-18808-Ljbffr