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University of Arkansas System

Insurance Verification Specialist I

University of Arkansas System, Little Rock, Arkansas, United States, 72208

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Insurance Verification Specialist I

Employer:

University of Arkansas System (UAMS)

Department ICE | CORE PA Float

Job Summary The Insurance Verification Specialist I is responsible for verifying insurance benefits, processing authorizations and pre‑certifications, and working appropriate registration and billing work queues. The patient representative must demonstrate competency in the job elements.

Job Information

Type of Position: Regular

Work Shift: Day Shift (United States of America)

Sponsorship Available: No

Closing Date: 01/11/2026

Responsibilities

Conduct verification of eligibility and benefits for patient insurance.

Complete authorizations and pre‑certifications, track pre‑authorizations and maintain referrals.

Enter benefit and authorization information into EPIC.

Initiate peer‑to‑peer submissions and work closely with clinical counterparts to collect requested information.

Obtain and coordinate completion of out‑of‑network waivers.

Coordinate with UAMS Office of Financial Clearance when appropriate.

Work effectively in a team environment, coordinating workflows with other team members to ensure a productive and efficient environment.

Deal with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.

Comply with safety principles, laws, regulations, and standards associated with CMS, Joint Commission, EMTALA, and OSHA.

Demonstrate a high level of integrity and innovative thinking and actively contribute to the success of the organization.

Qualifications

High school graduate, GED, or formal education equivalent.

Excellent organizational skills.

Interpersonal skills.

Decision‑making skills.

Must maintain confidentiality and HIPAA compliance.

Highly motivated and self‑directed individual to establish plans of action.

Highly proficient in computer and keyboard skills.

Preferred Qualifications

Experience working in a healthcare environment.

Minimum Experience

Four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.

Salary Level I $17.50 ($36,400)

Benefits

Health: Medical, Dental and Vision plans available for qualifying staff and family.

Holiday, Vacation and Sick Leave.

Education discount for staff and dependents (undergraduate only).

Retirement: Up to 10% matched contribution from UAMS.

Basic Life Insurance up to $50,000.

Career Training and Educational Opportunities.

Merchant Discounts.

Concierge prescription delivery on the main campus when using UAMS pharmacy.

EEO Statement The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Required Documents

List of three Professional References (name, email, business title).

Proof of Veteran Status.

Resume.

Optional Documents None specified.

Contact Please contact askrecruitment@uams.edu for recruiting related questions.

Additional Information All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Persons must have proof of legal authority to work in the United States on the first day of employment.

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