Shore United Bank
Construction Loan Project Administrator
Shore United Bank, Felton, Delaware, United States, 19943
Shore United Bank is seeking a full-time Construction Loan Project Administrator (Mortgage Division) to join our team. The Construction Loan Project Administrator manages all aspects of a caseload of construction projects from credit approval through completion and maintenance, while also providing cross‑team support. The role requires strong organizational skills, effective communication, and the ability to manage projects that support regulatory compliance, process efficiency, and customer experience. In addition to primary caseload responsibilities, the role leads and contributes to strategic initiatives in the Mortgage Division such as process improvements, cross‑team collaboration, metric tracking, procedure development, and client experience enhancements.
Essential Functions
Caseload Management
Manage a portfolio of Mortgage Division construction projects from credit approval through completion and end‑of‑construction maintenance.
Collaborate with Loan Officers, builders, borrowers, and inspectors to ensure a positive client experience.
Vet and approve contractors, review insurance, license and credit information in alignment with Bank processes, issue builder approval.
Review construction contracts, quotes and supporting materials to ensure accuracy, compliance with Bank standards and completeness of a turnkey project.
Align budget for built‑system setup and inspection requirements.
Define and document equity timing, acceptable forms, and proof‑of‑payment standards.
Communicate requirements, timelines, and monitoring protocols clearly to all parties.
Document all project details in the Built platform, including requirements, timelines, exceptions, and approvals, to ensure accuracy, transparency, and a streamlined audit trail.
Provide clear‑to‑close (CTC) authorization, confirming all construction requirements, or provide CTC with documented, approved exceptions and a follow‑up plan.
Maintain proactive communication and coordination with stakeholders throughout the project lifecycle.
Monitor progress, identify risks, and implement mitigation strategies; make real‑time decisions on escalation or remediation and provide regular updates to management.
Exercise independent judgment in determining documentation and monitoring protocols tailored to each project’s complexity and risk profile.
Cross‑Team Support
Provide backup and support to team members and across departments.
Collaborate to ensure service continuity and knowledge sharing.
Strategic Initiatives & Process Improvement
Lead or support initiatives including process improvements, training and knowledge sharing, team and cross‑team collaboration, performance metric tracking, procedure development, and client experience enhancements.
Project Planning & Reporting
Define deliverables and timelines for non‑caseload projects with leadership.
Provide regular updates on status, risks, and outcomes.
Maintain organized records for all initiatives.
Other Responsibilities
Coordinate specific work tasks with other personnel within the department, as well as with other departments to ensure the smooth and efficient flow of information.
Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.
Location Felton Branch - 120 W Main St, Felton, DE 19943
Position Type/Expected Hours
Full‑time.
Non‑exempt.
Days of work: Monday–Friday, 8:00 a.m.–5:00 p.m. Occasionally, additional hours may be required depending on workload and department needs.
Required Education and Experience
High school diploma/GED equivalent.
Minimum of one (1) year of experience in construction administration, documentation, processing, credit administration, lending, retail branch banking, or office administration.
Compensation
The pay range for this position is $28.00–$36.00 per hour.
Actual compensation offered may vary from the posted range based on relevant experience, time in role, internal peer comparisons, prior performance, business sector, licensure requirements, and skill level, and will be finalized at the time of offer.
Company Benefits
Family and community‑oriented workplace with a collaborative and friendly environment.
Comprehensive benefits package for full‑time employees, including health, dental, vision, company‑paid life insurance, mental health well‑being, short‑term and long‑term disability, and more.
Paid parental leave.
401(k) savings plan with up to a 4% company match.
Employee Stock Purchase Plan.
Employee perks such as banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.
Opportunity for growth and advancement.
Paid training program and continuous training sessions throughout the year on various topics.
Generous paid time off and paid sick time.
Community involvement opportunities.
Equal Employment Opportunity Statement Shore United Bank is an affirmative action/equal opportunity employer. Shore United Bank is an E-Verify participant.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Finance and Sales
Industries
Banking
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Essential Functions
Caseload Management
Manage a portfolio of Mortgage Division construction projects from credit approval through completion and end‑of‑construction maintenance.
Collaborate with Loan Officers, builders, borrowers, and inspectors to ensure a positive client experience.
Vet and approve contractors, review insurance, license and credit information in alignment with Bank processes, issue builder approval.
Review construction contracts, quotes and supporting materials to ensure accuracy, compliance with Bank standards and completeness of a turnkey project.
Align budget for built‑system setup and inspection requirements.
Define and document equity timing, acceptable forms, and proof‑of‑payment standards.
Communicate requirements, timelines, and monitoring protocols clearly to all parties.
Document all project details in the Built platform, including requirements, timelines, exceptions, and approvals, to ensure accuracy, transparency, and a streamlined audit trail.
Provide clear‑to‑close (CTC) authorization, confirming all construction requirements, or provide CTC with documented, approved exceptions and a follow‑up plan.
Maintain proactive communication and coordination with stakeholders throughout the project lifecycle.
Monitor progress, identify risks, and implement mitigation strategies; make real‑time decisions on escalation or remediation and provide regular updates to management.
Exercise independent judgment in determining documentation and monitoring protocols tailored to each project’s complexity and risk profile.
Cross‑Team Support
Provide backup and support to team members and across departments.
Collaborate to ensure service continuity and knowledge sharing.
Strategic Initiatives & Process Improvement
Lead or support initiatives including process improvements, training and knowledge sharing, team and cross‑team collaboration, performance metric tracking, procedure development, and client experience enhancements.
Project Planning & Reporting
Define deliverables and timelines for non‑caseload projects with leadership.
Provide regular updates on status, risks, and outcomes.
Maintain organized records for all initiatives.
Other Responsibilities
Coordinate specific work tasks with other personnel within the department, as well as with other departments to ensure the smooth and efficient flow of information.
Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.
Location Felton Branch - 120 W Main St, Felton, DE 19943
Position Type/Expected Hours
Full‑time.
Non‑exempt.
Days of work: Monday–Friday, 8:00 a.m.–5:00 p.m. Occasionally, additional hours may be required depending on workload and department needs.
Required Education and Experience
High school diploma/GED equivalent.
Minimum of one (1) year of experience in construction administration, documentation, processing, credit administration, lending, retail branch banking, or office administration.
Compensation
The pay range for this position is $28.00–$36.00 per hour.
Actual compensation offered may vary from the posted range based on relevant experience, time in role, internal peer comparisons, prior performance, business sector, licensure requirements, and skill level, and will be finalized at the time of offer.
Company Benefits
Family and community‑oriented workplace with a collaborative and friendly environment.
Comprehensive benefits package for full‑time employees, including health, dental, vision, company‑paid life insurance, mental health well‑being, short‑term and long‑term disability, and more.
Paid parental leave.
401(k) savings plan with up to a 4% company match.
Employee Stock Purchase Plan.
Employee perks such as banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.
Opportunity for growth and advancement.
Paid training program and continuous training sessions throughout the year on various topics.
Generous paid time off and paid sick time.
Community involvement opportunities.
Equal Employment Opportunity Statement Shore United Bank is an affirmative action/equal opportunity employer. Shore United Bank is an E-Verify participant.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Finance and Sales
Industries
Banking
#J-18808-Ljbffr