Tampa General Hospital
Front Desk Specialist - USFTGP Phys Svcs Genesis
Tampa General Hospital, Tampa, Florida, us, 33646
Front Desk Specialist - USFTGP Phys Svcs Genesis
Join to apply for the Front Desk Specialist - USFTGP Phys Svcs Genesis role at Tampa General Hospital This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-worker. High School Diploma or G.E.D. – Required Key Accountabilities
Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication Completes patient scheduling activities to ensure patients are seen in a timely manner Documents patient information in EPIC to allow for complete communication across the clinical team Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care Primary Location
Tampa Work Locations
Family Care Center Healthpark Eligible for Remote Work
On Site Job
Patient Financial Services Organization
Academic Medical Group Inc Schedule
Full-time Scheduled Days
Monday, Tuesday, Wednesday, Thursday, Friday Shift
Day Job Job Type
On Site Shift Hours
7:30am-5PM Minimum Salary
32,136.00 Job Posting
Dec 19, 2025, 5:27:32 PM Seniority Level
Entry level Employment Type
Full-time Job Function
Administrative Industries
Hospitals and Health Care
#J-18808-Ljbffr
Join to apply for the Front Desk Specialist - USFTGP Phys Svcs Genesis role at Tampa General Hospital This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-worker. High School Diploma or G.E.D. – Required Key Accountabilities
Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication Completes patient scheduling activities to ensure patients are seen in a timely manner Documents patient information in EPIC to allow for complete communication across the clinical team Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care Primary Location
Tampa Work Locations
Family Care Center Healthpark Eligible for Remote Work
On Site Job
Patient Financial Services Organization
Academic Medical Group Inc Schedule
Full-time Scheduled Days
Monday, Tuesday, Wednesday, Thursday, Friday Shift
Day Job Job Type
On Site Shift Hours
7:30am-5PM Minimum Salary
32,136.00 Job Posting
Dec 19, 2025, 5:27:32 PM Seniority Level
Entry level Employment Type
Full-time Job Function
Administrative Industries
Hospitals and Health Care
#J-18808-Ljbffr