ABB
Join to apply for the
Senior Field Service Technician
role at
ABB .
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation for you, your team, and the world. As a global market leader, we give you what you need to make it happen. It won't always be easy; growing takes grit. But at ABB, you’ll never run alone.
Reports To:
Service Manager
Key Responsibilities
Installation, maintenance, troubleshooting, and repair of critical power systems including uninterruptible power supplies (UPS), power distribution units (PDU), static switches (STS), and related systems.
Ensure continuous, reliable operation of mission‑critical infrastructure for data centers, hospitals, telecommunications facilities, and other environments where uninterrupted power is essential.
Perform service tasks, identify technical problems, and conduct analysis through remote or on‑site activities in various service categories.
Contribute to customer satisfaction by executing service work according to customer orders and expectations. Build and maintain good relationships with customers, understand their needs, and identify new sales opportunities.
Coordinate, prepare, and ensure all materials, parts, and equipment are available and meet quality standards for service activities.
Identify potential equipment failures proactively and request corrective actions. Troubleshoot equipment failures and make recommendations to prevent future issues.
Qualifications
Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 4+ years’ experience servicing critical power equipment, or Associate’s Degree in electrical technology with 6+ years’ experience, or High School Diploma/GED with equivalent 8 years of experience.
Electrical licenses or certifications (e.g., Journeyman Electrician, NICET, NFPA70E, OSHA 10/30).
Experience in installation, maintenance, troubleshooting, and repair of critical power systems, including UPS, PDU, STS.
Advanced ability to write test plans, scopes of work, and reports detailing test results.
Valid U.S. driver’s license.
Prior work authorization permitting employment with ABB in the U.S.
Work model: Remote (New Jersey).
Why ABB? We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
ABB is an Equal Employment Opportunity and affirmative action employer for protected Veterans and people with disabilities. All qualified applicants will receive consideration for employment without regard to sex (including gender identity and expression), marital status, citizenship, age, race and ethnicity, including hair texture and style, color, religious creed, national origin, pregnancy, disability, genetic information, protected veteran status, or any other characteristic protected by federal and state law.
For more information regarding your EEO rights as an applicant, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.
Protected Veterans and people with disabilities may request a reasonable accommodation. Contact ABB HR Representative at 1-888-694-7762.
Compensation and Benefits Salary range: $65,100 – $104,160 annually (based on qualifications and experience).
Benefit Summary
Choice between two medical plan options (PPO Copay Plan or High Deductible Health Plan with HSA).
Choice between two dental plan options (Core and Core Plus).
Vision benefit.
Company paid life insurance (2X base pay).
Company paid AD&D (1X base pay).
Voluntary life and AD&D (employee paid).
Short‑term disability (company paid, up to 26 weeks).
Long‑term disability (60% of pay, company paid; buy‑up to 66 2/3% of pay).
Supplemental benefits (accident, hospital indemnity, critical illness).
Parental leave (up to 6 weeks).
Employee Assistance Program.
Health Advocate support resources.
Employee discount program.
Retirement
401(k) savings plan with company contributions.
Employee Stock Acquisition Plan (ESAP).
Time off: 11 paid holidays. Vacation based on years of service for hourly and non‑exempt positions.
We value people from different backgrounds. Could this be your story? Apply today or visit https://www.abb.com to learn more about us and the impact of our solutions.
#J-18808-Ljbffr
Senior Field Service Technician
role at
ABB .
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation for you, your team, and the world. As a global market leader, we give you what you need to make it happen. It won't always be easy; growing takes grit. But at ABB, you’ll never run alone.
Reports To:
Service Manager
Key Responsibilities
Installation, maintenance, troubleshooting, and repair of critical power systems including uninterruptible power supplies (UPS), power distribution units (PDU), static switches (STS), and related systems.
Ensure continuous, reliable operation of mission‑critical infrastructure for data centers, hospitals, telecommunications facilities, and other environments where uninterrupted power is essential.
Perform service tasks, identify technical problems, and conduct analysis through remote or on‑site activities in various service categories.
Contribute to customer satisfaction by executing service work according to customer orders and expectations. Build and maintain good relationships with customers, understand their needs, and identify new sales opportunities.
Coordinate, prepare, and ensure all materials, parts, and equipment are available and meet quality standards for service activities.
Identify potential equipment failures proactively and request corrective actions. Troubleshoot equipment failures and make recommendations to prevent future issues.
Qualifications
Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 4+ years’ experience servicing critical power equipment, or Associate’s Degree in electrical technology with 6+ years’ experience, or High School Diploma/GED with equivalent 8 years of experience.
Electrical licenses or certifications (e.g., Journeyman Electrician, NICET, NFPA70E, OSHA 10/30).
Experience in installation, maintenance, troubleshooting, and repair of critical power systems, including UPS, PDU, STS.
Advanced ability to write test plans, scopes of work, and reports detailing test results.
Valid U.S. driver’s license.
Prior work authorization permitting employment with ABB in the U.S.
Work model: Remote (New Jersey).
Why ABB? We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
ABB is an Equal Employment Opportunity and affirmative action employer for protected Veterans and people with disabilities. All qualified applicants will receive consideration for employment without regard to sex (including gender identity and expression), marital status, citizenship, age, race and ethnicity, including hair texture and style, color, religious creed, national origin, pregnancy, disability, genetic information, protected veteran status, or any other characteristic protected by federal and state law.
For more information regarding your EEO rights as an applicant, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.
Protected Veterans and people with disabilities may request a reasonable accommodation. Contact ABB HR Representative at 1-888-694-7762.
Compensation and Benefits Salary range: $65,100 – $104,160 annually (based on qualifications and experience).
Benefit Summary
Choice between two medical plan options (PPO Copay Plan or High Deductible Health Plan with HSA).
Choice between two dental plan options (Core and Core Plus).
Vision benefit.
Company paid life insurance (2X base pay).
Company paid AD&D (1X base pay).
Voluntary life and AD&D (employee paid).
Short‑term disability (company paid, up to 26 weeks).
Long‑term disability (60% of pay, company paid; buy‑up to 66 2/3% of pay).
Supplemental benefits (accident, hospital indemnity, critical illness).
Parental leave (up to 6 weeks).
Employee Assistance Program.
Health Advocate support resources.
Employee discount program.
Retirement
401(k) savings plan with company contributions.
Employee Stock Acquisition Plan (ESAP).
Time off: 11 paid holidays. Vacation based on years of service for hourly and non‑exempt positions.
We value people from different backgrounds. Could this be your story? Apply today or visit https://www.abb.com to learn more about us and the impact of our solutions.
#J-18808-Ljbffr