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Confidential

Senior Manager Sales Operations

Confidential, Naperville, Illinois, United States, 60564

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Are you a true cradle-to-grave freight broker who thrives on owning the full lifecycle of your book of business? If you enjoy hunting for new customers, building lasting relationships, and executing freight from quote to delivery, this role is built for you.

We’re looking for an experienced freight brokerage professional who can confidently manage both the sales and operational sides of the business while continuing to grow revenue and customer relationships.

What You’ll Be Doing

Prospecting and onboarding new customers through cold outreach and relationship-building

Quoting freight, negotiating rates, and securing capacity

Managing shipments from booking through delivery, including tracking and issue resolution

Acting as the primary point of contact for customers and carriers

Growing and maintaining your own book of business

Leveraging TMS/CRM tools to manage accounts, lanes, and performance

Collaborating with internal teams to ensure high service levels and customer retention

What We’re Looking For

Direct freight brokerage experience required (cradle-to-grave)

Proven ability to sell brokerage services and execute freight

Strong understanding of market pricing, capacity, and carrier relationships

Experience building and managing a customer book

Confident communicator with strong negotiation skills

Comfortable in a fast-paced, performance-driven environment

What You Get

Uncapped commission

Full benefits package (medical, dental, vision)

Strong operational and leadership support

Clear path for growth and advancement

The opportunity to make a real impact and own your success

Additional Information

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales, Business Development, and Customer Service

Industries: Transportation, Logistics, Supply Chain and Storage

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