QTS Data Centers
Critical Operations Technician
Join to apply for the Critical Operations Technician role at QTS Data Centers
About QTS Data Centers Our life is a digital life, filled with streams of information flowing ceaselessly. Every click, every swipe, every interaction connects us. But where does all that information go? Enter the world of data centers.
Who you are Join our dynamic and growing Facilities Operations team as a Critical Operations Technician focusing on maintaining mechanical, electrical, HVAC, and IT equipment within our Data Centers. We are seeking skilled trades professionals with the ability to apply learning, knowledge, skills, and company policies to a wide range of tasks pertaining to electrical and mechanical equipment, preventative maintenance, controls, operating systems, and IT.
This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.
The impact you will have The
Critical Operations Technician I
is responsible for the installation, repair, and maintenance of electrical, mechanical, plumbing/piping equipment, machinery controls, and IT hardware located in the interior and exterior of building. This role monitors facility operations and conducts a routine and ongoing assessment of the building systems, operations, and performance. The role is also responsible for assisting customers on the Data Center floor both in person and via the telephone.
What you will do
Perform preventative maintenance on and monitor mechanical, electrical, HVAC, and IT equipment; recording readings and adjusting where necessary to ensure proper operation of equipment.
Install and repair IT, mechanical, and electrical equipment as required; assist other team members with major repairs and maintenance of building and equipment.
Provide high level computer hardware and software configuration support. Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling, and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.
Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure. Consult with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.
Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system related alerts.
Respond as required to building emergencies and customer requests.
Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials.
Use the Change Management Process to get approval for preventative and corrective maintenance. Commence & complete the maintenance along with the necessary documentation using the QTS process and software.
What you will need to be successful
Two or more years of technical or trade training, military training, or workplace equivalency
Background in areas of facilities maintenance, electrical, mechanical, HVAC, or IT hardware or cabling
Proficiency with Microsoft Office Suite
Additional preferred qualifications
One or more years of work experience in data center, commercial, or industrial environment, or equivalent
The perks (and only a few)
Medical, dental, vision, life and disability insurance
401(k) retirement plan (with up to 4% match)
Paid volunteer days
Employee assistance program
Tuition assistance, parental leave and military leave assistance
QTS scholarship for dependents
Equal Employment Opportunity Statement We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: IT Services and IT Consulting
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About QTS Data Centers Our life is a digital life, filled with streams of information flowing ceaselessly. Every click, every swipe, every interaction connects us. But where does all that information go? Enter the world of data centers.
Who you are Join our dynamic and growing Facilities Operations team as a Critical Operations Technician focusing on maintaining mechanical, electrical, HVAC, and IT equipment within our Data Centers. We are seeking skilled trades professionals with the ability to apply learning, knowledge, skills, and company policies to a wide range of tasks pertaining to electrical and mechanical equipment, preventative maintenance, controls, operating systems, and IT.
This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.
The impact you will have The
Critical Operations Technician I
is responsible for the installation, repair, and maintenance of electrical, mechanical, plumbing/piping equipment, machinery controls, and IT hardware located in the interior and exterior of building. This role monitors facility operations and conducts a routine and ongoing assessment of the building systems, operations, and performance. The role is also responsible for assisting customers on the Data Center floor both in person and via the telephone.
What you will do
Perform preventative maintenance on and monitor mechanical, electrical, HVAC, and IT equipment; recording readings and adjusting where necessary to ensure proper operation of equipment.
Install and repair IT, mechanical, and electrical equipment as required; assist other team members with major repairs and maintenance of building and equipment.
Provide high level computer hardware and software configuration support. Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling, and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.
Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure. Consult with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.
Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system related alerts.
Respond as required to building emergencies and customer requests.
Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials.
Use the Change Management Process to get approval for preventative and corrective maintenance. Commence & complete the maintenance along with the necessary documentation using the QTS process and software.
What you will need to be successful
Two or more years of technical or trade training, military training, or workplace equivalency
Background in areas of facilities maintenance, electrical, mechanical, HVAC, or IT hardware or cabling
Proficiency with Microsoft Office Suite
Additional preferred qualifications
One or more years of work experience in data center, commercial, or industrial environment, or equivalent
The perks (and only a few)
Medical, dental, vision, life and disability insurance
401(k) retirement plan (with up to 4% match)
Paid volunteer days
Employee assistance program
Tuition assistance, parental leave and military leave assistance
QTS scholarship for dependents
Equal Employment Opportunity Statement We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: IT Services and IT Consulting
#J-18808-Ljbffr