Brookshire Grocery Company
Operational Excellence Manager
Brookshire Grocery Company, Catoosa, Oklahoma, United States, 74015
Overview
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Operational Excellence Manager
role at
Brookshire Grocery Company . Based in Tyler, Texas, BGC operates over 215+ stores across Texas, Louisiana, Arkansas, and Oklahoma with banners including Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's. Job Summary
Responsible for managing staff and operations of various store departments to ensure quality of product, food and physical safety, and inventory stock levels. Oversees execution of merchandising plans, ensures adherence to Company standards and procedures, manages achievement of store sales and profits using acceptable business practices, and promotes customer service. Essential Duties And Responsibilities
Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding and disciplining partners; and scheduling, addressing complaints, and resolving problems. Ensures effective training of partners within the departments under their supervision. Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding related issues. Responsible for maintaining and improving sales performance, cash flow, public relations, product quality, and work standards. Frequently required to open/close the store. Ensures the store is presentable for the customer shopping experience; ensures adequate staff is available; ensures safety, responsiveness, and fiscal management of cash and monetary assets. Enforces quality control and food safety standards; ensures dated products are stocked and rotated properly. Conducts store inspections and takes appropriate action to ensure store conditions adhere to Company standards. Oversees pricing and direct store delivery (DSD) duties, including price verifications and signage accuracy, backroom organization, and backdoor security. Reviews planograms and executes merchandising plans to increase sales through displays, layouts, and promotions. Develops and implements initiatives for loss prevention and shrink reduction. Plans short-term strategic objectives aligned with banner strategies; anticipates problems and revises plans as needed. Assists in directing store operations and managing operating expenses to maximize cash flow, EBITDA, sales, gross margin, and net profit. Maintains clean, safe and sanitary working and shopping environment by adhering to safety procedures. Provides exemplary customer service and models customer engagement standards; greets customers, answers questions, and responds to complaints. Checks inventory on trucks, unloads products, and ensures accuracy of inventory, ordering, and paperwork. Knowledge, Skills And Abilities
Intermediate knowledge of retail grocery store operations. Basic understanding of company checkout policies and procedures. Basic knowledge and compliance of state laws regarding sale of alcohol, tobacco, and lottery, as applicable. Basic knowledge of anti-money laundering and other government regulations relating to monetary transactions. Basic knowledge of cash register operations. Basic knowledge of on-site fuel station procedures, if applicable. Basic mathematical skills; ability to lead and motivate others; effective written and verbal communication; professionalism with customers and partners. Ability to organize, prioritize, and manage time; prepare reports; maintain confidentiality; learn new technology systems; perform basic Microsoft Office functions. Ability to work variable shifts including nights, weekends, and holidays. Education, Experience And Qualifications
Minimum 18 years of age required. Partners must be 21 years of age or older to drive for Company business in accordance with policy. Associates Degree in related field and two or more years of related experience; or an equivalent combination of experience and/or higher education required. Must obtain HIPAA certification within 2 weeks of starting in role. Must obtain Tobacco/Alcohol certification (where applicable) within 2 weeks of starting in role. Must obtain Manager Food Safety certification within 2 weeks of starting in role. Must obtain AML certification within 2 weeks of starting in role. Physical Demands
Continuously required to use close vision, distance vision, depth perception or the ability to focus. Continuously required to stand or walk. Continuously required to talk and hear. Frequently required to use hands for reaching, touching or handling. Frequently required to use fine finger movements. Frequently required to bend, kneel or squat. Frequently required to push, pull, or lift objects up to 40 lbs; occasionally up to 75 lbs. Attendance at work is required. Work Context And Environment
Retail store environment; occasionally exposed to outside temperatures, extreme cold or heat, wet or damp conditions, and cleaning agents. Quiet to moderate noise level. Brookshire Grocery Company is an Equal Opportunity Employer. We strive to provide a safe, drug- and alcohol-free environment for its partners and customers. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, or military status and any other trait protected by law.
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Join to apply for the
Operational Excellence Manager
role at
Brookshire Grocery Company . Based in Tyler, Texas, BGC operates over 215+ stores across Texas, Louisiana, Arkansas, and Oklahoma with banners including Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's. Job Summary
Responsible for managing staff and operations of various store departments to ensure quality of product, food and physical safety, and inventory stock levels. Oversees execution of merchandising plans, ensures adherence to Company standards and procedures, manages achievement of store sales and profits using acceptable business practices, and promotes customer service. Essential Duties And Responsibilities
Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding and disciplining partners; and scheduling, addressing complaints, and resolving problems. Ensures effective training of partners within the departments under their supervision. Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding related issues. Responsible for maintaining and improving sales performance, cash flow, public relations, product quality, and work standards. Frequently required to open/close the store. Ensures the store is presentable for the customer shopping experience; ensures adequate staff is available; ensures safety, responsiveness, and fiscal management of cash and monetary assets. Enforces quality control and food safety standards; ensures dated products are stocked and rotated properly. Conducts store inspections and takes appropriate action to ensure store conditions adhere to Company standards. Oversees pricing and direct store delivery (DSD) duties, including price verifications and signage accuracy, backroom organization, and backdoor security. Reviews planograms and executes merchandising plans to increase sales through displays, layouts, and promotions. Develops and implements initiatives for loss prevention and shrink reduction. Plans short-term strategic objectives aligned with banner strategies; anticipates problems and revises plans as needed. Assists in directing store operations and managing operating expenses to maximize cash flow, EBITDA, sales, gross margin, and net profit. Maintains clean, safe and sanitary working and shopping environment by adhering to safety procedures. Provides exemplary customer service and models customer engagement standards; greets customers, answers questions, and responds to complaints. Checks inventory on trucks, unloads products, and ensures accuracy of inventory, ordering, and paperwork. Knowledge, Skills And Abilities
Intermediate knowledge of retail grocery store operations. Basic understanding of company checkout policies and procedures. Basic knowledge and compliance of state laws regarding sale of alcohol, tobacco, and lottery, as applicable. Basic knowledge of anti-money laundering and other government regulations relating to monetary transactions. Basic knowledge of cash register operations. Basic knowledge of on-site fuel station procedures, if applicable. Basic mathematical skills; ability to lead and motivate others; effective written and verbal communication; professionalism with customers and partners. Ability to organize, prioritize, and manage time; prepare reports; maintain confidentiality; learn new technology systems; perform basic Microsoft Office functions. Ability to work variable shifts including nights, weekends, and holidays. Education, Experience And Qualifications
Minimum 18 years of age required. Partners must be 21 years of age or older to drive for Company business in accordance with policy. Associates Degree in related field and two or more years of related experience; or an equivalent combination of experience and/or higher education required. Must obtain HIPAA certification within 2 weeks of starting in role. Must obtain Tobacco/Alcohol certification (where applicable) within 2 weeks of starting in role. Must obtain Manager Food Safety certification within 2 weeks of starting in role. Must obtain AML certification within 2 weeks of starting in role. Physical Demands
Continuously required to use close vision, distance vision, depth perception or the ability to focus. Continuously required to stand or walk. Continuously required to talk and hear. Frequently required to use hands for reaching, touching or handling. Frequently required to use fine finger movements. Frequently required to bend, kneel or squat. Frequently required to push, pull, or lift objects up to 40 lbs; occasionally up to 75 lbs. Attendance at work is required. Work Context And Environment
Retail store environment; occasionally exposed to outside temperatures, extreme cold or heat, wet or damp conditions, and cleaning agents. Quiet to moderate noise level. Brookshire Grocery Company is an Equal Opportunity Employer. We strive to provide a safe, drug- and alcohol-free environment for its partners and customers. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, or military status and any other trait protected by law.
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