Renaissance Orlando Resort and Spa
Front Office Manager
Renaissance Orlando Resort and Spa, Lake Buena Vista, Florida, United States
Join to apply for the
Front Office Manager
role at
Renaissance Orlando Resort and Spa .
Elevate your career by joining the vibrant team at Renaissance Orlando Resort and Spa! Located in the heart of the magic, our resort offers an exhilarating work environment just steps away from Disney's world-renowned attractions. We are seeking energetic and passionate individuals to be part of our dynamic team. With modern luxury, exceptional amenities, and a commitment to extraordinary guest experiences, Renaissance Orlando is the perfect place to showcase and develop your hospitality skills. As a team member, you'll be part of a culture that values innovation, excellence, and growth, with ample opportunities for career advancement.
Overview As a Front Office Manager, you will lead our front desk operations, ensuring top‑notch customer service and efficient daily operations. You will oversee a team of front‑desk agents and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, and recognition programs, and maintain a skilled and motivated workforce.
Qualifications
2+ years of experience in hotel front desk management/supervisory operations or related field
Strong leadership and management skills
Excellent communication and interpersonal skills
Read, write and speak English fluently
Proficient in hotel management software and Microsoft Office – Marriott experience preferred
Detail‑oriented and able to multi‑task effectively
Customer service oriented and committed to providing exceptional guest experiences
Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office
Prior cash handling experience necessary
Ability to work flexible hours, including weekends and holidays as needed
Benefits
Multiple tiers of medical coverage
Dental & vision coverage
24/7 teledoc service
Free maintenance medications
Pet insurance
Hotel discounts
Tuition reimbursement
Paid time off (vacation, sick, bereavement, and holidays)
401(k) match
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA – Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug‑free workplace. Pre‑employment drug test and background check required. We participate in E‑Verify.
#J-18808-Ljbffr
Front Office Manager
role at
Renaissance Orlando Resort and Spa .
Elevate your career by joining the vibrant team at Renaissance Orlando Resort and Spa! Located in the heart of the magic, our resort offers an exhilarating work environment just steps away from Disney's world-renowned attractions. We are seeking energetic and passionate individuals to be part of our dynamic team. With modern luxury, exceptional amenities, and a commitment to extraordinary guest experiences, Renaissance Orlando is the perfect place to showcase and develop your hospitality skills. As a team member, you'll be part of a culture that values innovation, excellence, and growth, with ample opportunities for career advancement.
Overview As a Front Office Manager, you will lead our front desk operations, ensuring top‑notch customer service and efficient daily operations. You will oversee a team of front‑desk agents and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, and recognition programs, and maintain a skilled and motivated workforce.
Qualifications
2+ years of experience in hotel front desk management/supervisory operations or related field
Strong leadership and management skills
Excellent communication and interpersonal skills
Read, write and speak English fluently
Proficient in hotel management software and Microsoft Office – Marriott experience preferred
Detail‑oriented and able to multi‑task effectively
Customer service oriented and committed to providing exceptional guest experiences
Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office
Prior cash handling experience necessary
Ability to work flexible hours, including weekends and holidays as needed
Benefits
Multiple tiers of medical coverage
Dental & vision coverage
24/7 teledoc service
Free maintenance medications
Pet insurance
Hotel discounts
Tuition reimbursement
Paid time off (vacation, sick, bereavement, and holidays)
401(k) match
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA – Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug‑free workplace. Pre‑employment drug test and background check required. We participate in E‑Verify.
#J-18808-Ljbffr