Chloé
Boutique Operations Associate, Chloé
Reporting to the Boutique Manager, the objective of this role is to maintain boutique operations and contribute to the profitability of the boutique by receiving, handling, and helping to manage inventory of merchandise in a timely and organized manner.
Primary Responsibilities
Ensures permanent accuracy of stock in store and organizes weekly/monthly cycle counts
Ensures efficient organization of stockroom and on-the-floor stocks and supervises impeccable state at any time of the day
Ensures good reception of deliveries from central warehouse and controls upon reception
Manages and follows up on stock transfer between stores or stock sent for commercial activities
Organizes end-of-season returns
Participates in morning team briefings and shares important operational information including daily deliveries and stock updates
Supports stock requests from team members
Shares inventory results, consignment issues and all other topics to finance team
Communicates with other stores on best practices and issues they may have encountered
Translates Chloe attitude of entrepreneurship, togetherness, excellence, creativity and positive impact
Responsible for follow-up and management of all shipping documents/VAT documents
Supports the manager to formalize and update operating procedures of the boutique (stocks, cash desk, security)
Provides administrative support to the team in booking couriers, deliveries, transfers
Completes store supply orders
Supports the manager to ensure perfect compliance with Richemont processes
Qualifications
Previous experience in retail sales; jewellery or high‑end luxury product sales is preferred.
Strong understanding of Customer Service needs and customer priorities.
Ability to establish and maintain effective relationships with customers and gain their trust and respect.
Excellent interpersonal, communication and computer skills are needed.
Strong attention to detail with the ability to handle multiple tasks simultaneously.
Physical Requirements
Ability to sit down and stand for extended periods of time
Ability to lift up to 20lb boxes regularly
Reaching to access product stored within cabinets or on shelves
Bending to access product stored within cabinets
Occasional need to use a ladder to reach product
Unpacking and/or lifting of large boxes that contain product
We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company‑sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work‑life balance, our total rewards include paid time off, a maternity‑leave top‑up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Hourly Range $22-$25
Salary will be determined based on relevant skills and experience.
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Other
Industries
Retail Luxury Goods and Jewelry
#J-18808-Ljbffr
Primary Responsibilities
Ensures permanent accuracy of stock in store and organizes weekly/monthly cycle counts
Ensures efficient organization of stockroom and on-the-floor stocks and supervises impeccable state at any time of the day
Ensures good reception of deliveries from central warehouse and controls upon reception
Manages and follows up on stock transfer between stores or stock sent for commercial activities
Organizes end-of-season returns
Participates in morning team briefings and shares important operational information including daily deliveries and stock updates
Supports stock requests from team members
Shares inventory results, consignment issues and all other topics to finance team
Communicates with other stores on best practices and issues they may have encountered
Translates Chloe attitude of entrepreneurship, togetherness, excellence, creativity and positive impact
Responsible for follow-up and management of all shipping documents/VAT documents
Supports the manager to formalize and update operating procedures of the boutique (stocks, cash desk, security)
Provides administrative support to the team in booking couriers, deliveries, transfers
Completes store supply orders
Supports the manager to ensure perfect compliance with Richemont processes
Qualifications
Previous experience in retail sales; jewellery or high‑end luxury product sales is preferred.
Strong understanding of Customer Service needs and customer priorities.
Ability to establish and maintain effective relationships with customers and gain their trust and respect.
Excellent interpersonal, communication and computer skills are needed.
Strong attention to detail with the ability to handle multiple tasks simultaneously.
Physical Requirements
Ability to sit down and stand for extended periods of time
Ability to lift up to 20lb boxes regularly
Reaching to access product stored within cabinets or on shelves
Bending to access product stored within cabinets
Occasional need to use a ladder to reach product
Unpacking and/or lifting of large boxes that contain product
We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company‑sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work‑life balance, our total rewards include paid time off, a maternity‑leave top‑up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Hourly Range $22-$25
Salary will be determined based on relevant skills and experience.
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Other
Industries
Retail Luxury Goods and Jewelry
#J-18808-Ljbffr