NYC Administration for Children's Services
Quality Assurance Analyst
NYC Administration for Children's Services, New York, New York, us, 10261
Quality Assurance Analyst
Salary: $77,211 - $88,793.
Position: Permanent program evaluator (civil service title) in the Administration for Children’s Services (ACS).
ACS protects and promotes the safety and well‑being of children and families through child welfare, juvenile justice services, foster care, and community supports.
Responsibilities
Conduct ongoing reviews and analyses of randomly selected child care eligibility case records to assess appropriateness of eligibility determinations and completeness of case files.
Identify trends in findings.
Make recommendations and inform ongoing quality improvement and related professional development efforts.
Implement special projects as necessary.
Minimum Qualifications
A master’s degree from an accredited college or university in social work, economics, finance, accounting, business, personnel or public administration, human resources management, management science, operations research, organizational behavior, statistics, labor relations, psychology, sociology, nursing, counseling, child welfare, political science, urban studies, education or a closely related field, and two years satisfactory full‑time professional experience performing quantitative/qualitative statistical analysis in the evaluation of social service programs and/or operations, or utilizing statistical analysis in social service program‑level planning. At least one year of this experience must have been in a supervisory, administrative, managerial or consultative capacity.
A baccalaureate degree from an accredited college or university in one of the fields listed above and three years of the full‑time satisfactory professional experience described above, including at least one year of experience in a supervisory, administrative, managerial or consultative capacity.
Preferred Skills
Strong analytical and critical thinking skills.
Ability to work with and navigate multiple database systems.
Data entry skills, and proficiency working with Microsoft Excel and Word.
Knowledge of child care or benefits eligibility is a plus.
Additional Information Section 424‑A of the New York Social Services Law
requires an authorized agency to inquire whether a candidate for employment with child‑caring responsibilities has been the subject of a child abuse and maltreatment report.
This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, visit the U.S. Department of Education’s website: https://studentaid.gov/pslf/.
New York City residency is generally required within 90 days of appointment. However, City employees in certain titles who have worked for the City for two continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
How to Apply Please go to https://www.cityjobs.nyc.gov or https://www.nyc.gov/ess for current NYC employees and search for Job ID# 758265.
No phone calls, faxes or personal inquiries permitted.
Equal Opportunity Employment The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
#J-18808-Ljbffr
Position: Permanent program evaluator (civil service title) in the Administration for Children’s Services (ACS).
ACS protects and promotes the safety and well‑being of children and families through child welfare, juvenile justice services, foster care, and community supports.
Responsibilities
Conduct ongoing reviews and analyses of randomly selected child care eligibility case records to assess appropriateness of eligibility determinations and completeness of case files.
Identify trends in findings.
Make recommendations and inform ongoing quality improvement and related professional development efforts.
Implement special projects as necessary.
Minimum Qualifications
A master’s degree from an accredited college or university in social work, economics, finance, accounting, business, personnel or public administration, human resources management, management science, operations research, organizational behavior, statistics, labor relations, psychology, sociology, nursing, counseling, child welfare, political science, urban studies, education or a closely related field, and two years satisfactory full‑time professional experience performing quantitative/qualitative statistical analysis in the evaluation of social service programs and/or operations, or utilizing statistical analysis in social service program‑level planning. At least one year of this experience must have been in a supervisory, administrative, managerial or consultative capacity.
A baccalaureate degree from an accredited college or university in one of the fields listed above and three years of the full‑time satisfactory professional experience described above, including at least one year of experience in a supervisory, administrative, managerial or consultative capacity.
Preferred Skills
Strong analytical and critical thinking skills.
Ability to work with and navigate multiple database systems.
Data entry skills, and proficiency working with Microsoft Excel and Word.
Knowledge of child care or benefits eligibility is a plus.
Additional Information Section 424‑A of the New York Social Services Law
requires an authorized agency to inquire whether a candidate for employment with child‑caring responsibilities has been the subject of a child abuse and maltreatment report.
This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, visit the U.S. Department of Education’s website: https://studentaid.gov/pslf/.
New York City residency is generally required within 90 days of appointment. However, City employees in certain titles who have worked for the City for two continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
How to Apply Please go to https://www.cityjobs.nyc.gov or https://www.nyc.gov/ess for current NYC employees and search for Job ID# 758265.
No phone calls, faxes or personal inquiries permitted.
Equal Opportunity Employment The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
#J-18808-Ljbffr