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Legends Global

Operations Supervisor- Mayo Civic Center

Legends Global, Rochester, Minnesota, us, 55905

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Operations Supervisor - Mayo Civic Center Join

Legends Global

as an Operations Supervisor at Mayo Civic Center. Be among the first 25 applicants and help keep our partners front and center through a fully integrated, white‑label approach.

Legends Global

is the premier partner to the world's greatest live events, venues, and brands, delivering premium services that keep partners in the spotlight. With a network of 450 venues worldwide hosting 20,000 events and entertaining 165 million guests annually, we excel in feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking.

Position: Operations Supervisor Department: Operations Reports to: Operations Manager FLSA Status: Exempt, Salaried

Essential Duties and Responsibilities

Oversee and participate in daily facility operations, including event setups, conversions, and custodial functions, ensuring compliance with task prioritization lists, event orders, timelines, and facility standards.

Review event requirements and coordinate with Event Managers, Production, Food and Beverage Operations, and Maintenance/Engineering teams to confirm logistics and timelines.

Supervise and participate in all large‑scale or complex set‑ups, strikes, and conversions.

Maintain quality assurance standards through regular facility inspections and operational checklists.

Support the Operations Manager in developing and enforcing policies and SOPs.

Supervise Operations full‑time and part‑time staff, and contracted labor during event conversions and custodial shifts.

Participate in the training, evaluation, and development of staff.

Assist with scheduling, timekeeping, and attendance monitoring to ensure adequate coverage for all operational needs.

Serve as a key liaison with internal departmental staff and other Facility departments to ensure consistent communication and high‑quality service delivery.

Perform various duties to ensure day‑to‑day operations, such as loading/unloading delivery trucks, transporting waste, and replenishing supplies.

Promote a culture of safety, accountability, and teamwork among operations staff.

Monitor and report any facility maintenance issues or damages to the appropriate personnel.

Assist in the preparation and management of the department’s supply purchasing and inventory control.

Maintain accurate records of work orders, event reports, labor hours, and operational metrics.

Ensure compliance with OSHA, ADA, and Minnesota Fire Code regulations and Legends Global safety policies.

Oversee the proper handling and storage of hazardous materials and maintain required documentation (SDS, training records, permits).

Partner with facility leadership to support sustainability initiatives, including recycling, waste reduction, and energy efficiency.

Respond to facility and event emergencies, coordinating with internal teams and external agencies as necessary.

Foster effective communication and collaboration with internal departments, clients, and event promoters to ensure successful event execution.

Participate in pre‑event meetings, walkthroughs, and post‑event evaluations.

Build and maintain positive working relationships with 3rd‑party staff, vendors, and One Roof partners.

Participate in the building’s Manager on Duty program.

Work extended and/or irregular hours including mornings, days, nights, weekends, and holidays as needed.

All other duties as assigned.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School Diploma/GED or equivalent work experience.

A minimum of two years of experience in facility operations, event management, or a related field, with at least one year in a supervisory or leadership role.

Skills and Abilities

Advanced knowledge of event setup and conversion procedures, custodial standards, and facility maintenance practices.

Strong supervisory skills with the ability to motivate, coach, and evaluate team performance.

Excellent communication skills; ability to speak, read, and write in English.

Strong organizational and time‑management abilities; capable of managing multiple projects simultaneously.

Ability to adjust to event request changes as they occur.

Proficiency with Microsoft Office and timekeeping systems.

Knowledge of OSHA, ADA, and other safety regulations.

Physical Ability: lift up to 50 lbs, stand or walk for extended periods, and work irregular hours including overnights, evenings, weekends, and holidays.

Commitment to integrity, professionalism, confidentiality, and exceptional customer service.

Positive attitude and willingness to learn.

Compensation $65,000 – $68,000 annually.

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.

Working Conditions Location: On-site in Rochester, MN.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE The essential responsibilities of this position are described above and may be subject to change at any time. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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