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Northeast Appliance Repair LLC

Office Manager

Northeast Appliance Repair LLC, West Monroe, Louisiana, us, 71294

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Benefits:

401(k)

Competitive salary

Dental insurance

Health insurance

Training & development

Vision insurance

Northeast Appliance is located in West Monroe, LA. We sell and service residential appliances in North LA. Position is located at

901 Cypress Street West Monroe, LA 71291

This position is right for you if you are self‑motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

Receive incoming calls in professional and courteous manner

Complete work orders, return customer calls, and respond to customer complaints

Perform other duties as needed which may include cross‑training in related positions

Creating invoices and submitting to customers and warranty companies

Contacting customers & warranty companies to obtain payments

Posting customer payments by recording checks, and credit card transactions

Updating receivables by totaling unpaid invoices

Maintaining records of invoices, debits, and credits

Keeping organized and detailed documentation of all correspondence with customers

Handling customer disputes in regard to payments or invoicing

***Please ensure your resume is updated prior to applying***

Job Requirements:

Minimum two years admin experience

1+ years billing / invoicing experience

Strong written and verbal communication skills

Detail‑oriented with strong data entry skills

Positive Attitude

Team player who can work independently

Ability to use Excel and Adobe

High level attention to detail and trustworthiness

Monday-Friday 8am-5pm

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