Bottomline
Operations Specialist – Bottomline
We are looking for a Payment Operations Specialist to innovate and grow with us in Portsmouth, NH (Hybrid or Remote if living in the U.S. on EST/CST time zones). The shift for this role will be from 10:30 am – 7:30 pm EST to support operational tasks.
Key Responsibilities
Process outbound supplier payments for our B2B payment network.
Handle domestic and foreign payment exceptions, check payments, international payment inquiries, inbox management, and critical daily processing for our bank partners, external clients, and internal business associates.
Leverage all available resources to complete processing and client communication on time.
Develop a deep understanding of Paymode payment processing, funding methods, client trends, and business needs.
Prioritize payment processing and client delight within every assigned task.
Collaborate with team members on innovation, process improvements, and problem solving.
Utilize a sense of urgency to ensure payments are delivered on time, every time.
Analyze and assess client payments and funding while providing succinct and clear communication internally and externally.
Required Qualifications
2+ years of prior experience in Treasury, Cash Management, Operations, or Banking.
Propensity for team collaboration and a positive attitude in the face of urgent, critical tasks.
Strong analytical, multi‑tasking, and learning orientation with a sense of urgency.
Detail‑oriented, organized, and able to make decisions with urgency based on known deadlines and client delight.
Strong verbal and written communication and customer service skills.
Ability to perform self‑guided research using internal tools, phone, and email.
Identify, improve, and follow existing policies and procedures consistently.
Adapt to positive change in a dynamic, growing environment.
Proficiency utilizing Microsoft Office Suite, especially Excel.
Bachelor’s degree in Accounting, Finance, Economics, or related field (preferred but not required).
Employment Details
Location: Portsmouth, NH (Hybrid/Remote for U.S. based candidates on EST/CST).
Compensation: $66,000–$125,000 per year (based on experience).
Full‑time, Permanent.
Entry Level.
Employment Eligibility
Candidates must be authorized to work in the United States on a Full‑Time/Permanent basis for any employer without restriction. Visa sponsorships or transfers will not be provided.
EEO Statement
– We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We’re proud to be an equal‑opportunity employer, committed to creating an inclusive and open environment for everyone.
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Key Responsibilities
Process outbound supplier payments for our B2B payment network.
Handle domestic and foreign payment exceptions, check payments, international payment inquiries, inbox management, and critical daily processing for our bank partners, external clients, and internal business associates.
Leverage all available resources to complete processing and client communication on time.
Develop a deep understanding of Paymode payment processing, funding methods, client trends, and business needs.
Prioritize payment processing and client delight within every assigned task.
Collaborate with team members on innovation, process improvements, and problem solving.
Utilize a sense of urgency to ensure payments are delivered on time, every time.
Analyze and assess client payments and funding while providing succinct and clear communication internally and externally.
Required Qualifications
2+ years of prior experience in Treasury, Cash Management, Operations, or Banking.
Propensity for team collaboration and a positive attitude in the face of urgent, critical tasks.
Strong analytical, multi‑tasking, and learning orientation with a sense of urgency.
Detail‑oriented, organized, and able to make decisions with urgency based on known deadlines and client delight.
Strong verbal and written communication and customer service skills.
Ability to perform self‑guided research using internal tools, phone, and email.
Identify, improve, and follow existing policies and procedures consistently.
Adapt to positive change in a dynamic, growing environment.
Proficiency utilizing Microsoft Office Suite, especially Excel.
Bachelor’s degree in Accounting, Finance, Economics, or related field (preferred but not required).
Employment Details
Location: Portsmouth, NH (Hybrid/Remote for U.S. based candidates on EST/CST).
Compensation: $66,000–$125,000 per year (based on experience).
Full‑time, Permanent.
Entry Level.
Employment Eligibility
Candidates must be authorized to work in the United States on a Full‑Time/Permanent basis for any employer without restriction. Visa sponsorships or transfers will not be provided.
EEO Statement
– We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We’re proud to be an equal‑opportunity employer, committed to creating an inclusive and open environment for everyone.
#J-18808-Ljbffr