Electrolux Group
Join us to create change and have an impact in homes around the world.
At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
All about the role The Last Mile Coordinator will play a key part in driving operational excellence and delivering successful business results. This position is responsible for the auditing of our Last Mile installation network and providing prompt resolution of issues encountered during an order’s life cycle. The role will work closely with our Last Mile 3PL providers and internal stakeholders to ensure an effective operation of the delivery and install network.
What you’ll do
Perform daily audits on Last Mile deliveries to their successful completion.
Utilize Last Mile digital tools for internal and customer communication.
Communicate with 3PL partners on order updates and resolution of open issues.
Reconcile past due EDC orders and provide feedback to region managers.
Document claim details: file claims with 3PL providers and report claim recovery.
Validate and approve 3PL invoices, ensuring prompt invoicing and payment of services.
Provide ad‑hoc delivery and install status reporting.
Manage integration health between order management and last‑mile operational systems.
Support cost‑saving projects that enhance operational flows.
Qualifications
Bachelor’s degree preferred.
Minimum 2 years of operational work experience with emphasis on home delivery and supply chain operations, or other equivalent experience.
Intermediate skill level with Microsoft Office; experience managing and reporting KPI performance through data tools like Excel and Power BI (or other visual insights program).
Demonstrated track record of identifying and executing waste elimination through root‑cause analysis and collaborative problem solving.
Knowledge, skills and abilities required
Strong analytical ability and comfort working with disparate systems.
Aptitude for root‑cause identification and problem solving.
Demonstrated cross‑functional communication skills.
General knowledge of home delivery business concepts and their impact on business profitability.
Effective verbal and written communication skills.
Focused attention to detail.
Bias for motivated action; follows up on feedback to ensure positive outcomes.
Benefits highlights
Medical, dental, vision and life insurance.
Competitive holiday and vacation time off program.
Retirement Savings Plan (401(k)) with relevant company contribution.
Discounted products and an EAP upon hire and tuition reimbursement after 12 months of service.
We are unable to offer visa sponsorship for this position at this time.
Equal Opportunity Employer Statement Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through hrsnorthamerica@electrolux.com. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Find more on Electrolux Group North America: https://www.linkedin.com/company/electrolux/life/northamerica/
Electrolux Group Careers: https://career.electroluxgroup.com/global/en
Location and Compensation Charlotte, NC – $68,000 – $126,500 per year
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At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
All about the role The Last Mile Coordinator will play a key part in driving operational excellence and delivering successful business results. This position is responsible for the auditing of our Last Mile installation network and providing prompt resolution of issues encountered during an order’s life cycle. The role will work closely with our Last Mile 3PL providers and internal stakeholders to ensure an effective operation of the delivery and install network.
What you’ll do
Perform daily audits on Last Mile deliveries to their successful completion.
Utilize Last Mile digital tools for internal and customer communication.
Communicate with 3PL partners on order updates and resolution of open issues.
Reconcile past due EDC orders and provide feedback to region managers.
Document claim details: file claims with 3PL providers and report claim recovery.
Validate and approve 3PL invoices, ensuring prompt invoicing and payment of services.
Provide ad‑hoc delivery and install status reporting.
Manage integration health between order management and last‑mile operational systems.
Support cost‑saving projects that enhance operational flows.
Qualifications
Bachelor’s degree preferred.
Minimum 2 years of operational work experience with emphasis on home delivery and supply chain operations, or other equivalent experience.
Intermediate skill level with Microsoft Office; experience managing and reporting KPI performance through data tools like Excel and Power BI (or other visual insights program).
Demonstrated track record of identifying and executing waste elimination through root‑cause analysis and collaborative problem solving.
Knowledge, skills and abilities required
Strong analytical ability and comfort working with disparate systems.
Aptitude for root‑cause identification and problem solving.
Demonstrated cross‑functional communication skills.
General knowledge of home delivery business concepts and their impact on business profitability.
Effective verbal and written communication skills.
Focused attention to detail.
Bias for motivated action; follows up on feedback to ensure positive outcomes.
Benefits highlights
Medical, dental, vision and life insurance.
Competitive holiday and vacation time off program.
Retirement Savings Plan (401(k)) with relevant company contribution.
Discounted products and an EAP upon hire and tuition reimbursement after 12 months of service.
We are unable to offer visa sponsorship for this position at this time.
Equal Opportunity Employer Statement Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through hrsnorthamerica@electrolux.com. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Find more on Electrolux Group North America: https://www.linkedin.com/company/electrolux/life/northamerica/
Electrolux Group Careers: https://career.electroluxgroup.com/global/en
Location and Compensation Charlotte, NC – $68,000 – $126,500 per year
#J-18808-Ljbffr