Ascension Recovery Services
Recovery Support Team Lead
Ascension Recovery Services, Columbus, Indiana, United States, 47201
Recovery Support Team Lead
Ascension Recovery Services – Indiana Treatment Center, Columbus, IN
Join a team that’s changing lives. At Indiana Treatment Center—operated in partnership with Ascension Recovery Services—we provide evidence-based, compassionate care for individuals seeking recovery from substance use disorders. We are looking for a Recovery Support Team Lead who brings professionalism, structure, and heart to the residential environment.
General Description The Behavioral Health Tech Team Lead provides direct client support while ensuring daily shift operations run smoothly. This role coordinates assignments, monitors adherence to program expectations, assists with incident response, and serves as the first point of support for Recovery Support Specialists. The Team Lead also assists with onboarding, training, and reinforcing trauma-informed care, boundaries, and safety practices. The position acts as a bridge between frontline staff and supervisors, promoting a therapeutic and recovery-oriented environment.
Shift Expectations Required
The Recovery Support Team Lead must be available to support all facility shifts. While flexibility is required, the primary scheduled shifts will include:
1st Shift: 6:00 AM – 2:00 PM
2nd Shift: 2:00 PM – 10:00 PM
Team Leads may also be scheduled for occasional split shifts to support training, handoffs, or leadership presence across shifts. Weekends will be required.
Essential Duties & Responsibilities
Lead shift huddles, assign responsibilities, and ensure adequate staffing coverage.
Coordinate transportation schedules for appointments, activities, and transitions.
Provide onboarding and training for new staff; reinforce shift routines, documentation expectations, and client engagement standards.
Model and coach professional boundaries, de-escalation, and trauma-informed practices.
Serve as first point of contact during incidents; support escalation, documentation, and communication.
Monitor adherence to schedules, unit routines, and program expectations.
Support AMA prevention efforts ("swat team") to increase retention and engagement.
Provide Certified Medication Aide (CMA) support if credentialed.
Identify and communicate staffing needs, operational issues, and client concerns to the Supervisor.
Uphold professionalism, teamwork, and patient-centered care at all times.
Perform other duties as assigned.
Qualifications (Preferred)
Some college coursework in behavioral health, psychology, social services, or related field.
Peer Recovery Support Specialist (PRSS) certification.
Certified Medication Aide (CMA) credential, or willingness to obtain if required.
Experience onboarding, training, or mentoring staff.
Minimum Requirements
High school diploma or equivalent.
Prior experience as a Recovery Support Specialist or similar behavioral health direct care role.
Strong communication skills and the ability to coordinate teams and client needs.
Proven ability to manage crises, maintain boundaries, and model recovery-oriented behavior.
Valid driver’s license and ability to provide client transportation.
Key Competencies
Leadership & role modeling
Team coordination and accountability
Coaching and mentoring
Crisis response and de-escalation
Clear communication & problem-solving
Trauma-informed, patient-centered approach
Work Conditions / Physical & Mental Requirements
Indoor, climate-controlled clinical treatment environment
Regular walking, standing, and sitting; lifting or repositioning up to 50 lbs. with assistance
Ability to stay calm during emergencies, manage multiple priorities, and maintain professionalism in emotionally charged situations
Performance Expectations
Reliable attendance and punctuality
Demonstrated leadership and dependability on shift
Successful support and onboarding of new team members
Calm, professional response to crises and incidents
Consistent modeling of program expectations, boundaries, and engagement standards
Equal Opportunity Employer We value diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or other protected characteristics. We are committed to creating an inclusive, safe, and equitable workplace.
Reasonable Accommodations The organization provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require accommodation to perform the essential functions of this position, please notify your supervisor, Human Resources, or the designated ADA Coordinator. Requests will be evaluated case-by-case to ensure equal employment opportunities.
Get notified about new Support Team Lead jobs in Columbus, IN.
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Join a team that’s changing lives. At Indiana Treatment Center—operated in partnership with Ascension Recovery Services—we provide evidence-based, compassionate care for individuals seeking recovery from substance use disorders. We are looking for a Recovery Support Team Lead who brings professionalism, structure, and heart to the residential environment.
General Description The Behavioral Health Tech Team Lead provides direct client support while ensuring daily shift operations run smoothly. This role coordinates assignments, monitors adherence to program expectations, assists with incident response, and serves as the first point of support for Recovery Support Specialists. The Team Lead also assists with onboarding, training, and reinforcing trauma-informed care, boundaries, and safety practices. The position acts as a bridge between frontline staff and supervisors, promoting a therapeutic and recovery-oriented environment.
Shift Expectations Required
The Recovery Support Team Lead must be available to support all facility shifts. While flexibility is required, the primary scheduled shifts will include:
1st Shift: 6:00 AM – 2:00 PM
2nd Shift: 2:00 PM – 10:00 PM
Team Leads may also be scheduled for occasional split shifts to support training, handoffs, or leadership presence across shifts. Weekends will be required.
Essential Duties & Responsibilities
Lead shift huddles, assign responsibilities, and ensure adequate staffing coverage.
Coordinate transportation schedules for appointments, activities, and transitions.
Provide onboarding and training for new staff; reinforce shift routines, documentation expectations, and client engagement standards.
Model and coach professional boundaries, de-escalation, and trauma-informed practices.
Serve as first point of contact during incidents; support escalation, documentation, and communication.
Monitor adherence to schedules, unit routines, and program expectations.
Support AMA prevention efforts ("swat team") to increase retention and engagement.
Provide Certified Medication Aide (CMA) support if credentialed.
Identify and communicate staffing needs, operational issues, and client concerns to the Supervisor.
Uphold professionalism, teamwork, and patient-centered care at all times.
Perform other duties as assigned.
Qualifications (Preferred)
Some college coursework in behavioral health, psychology, social services, or related field.
Peer Recovery Support Specialist (PRSS) certification.
Certified Medication Aide (CMA) credential, or willingness to obtain if required.
Experience onboarding, training, or mentoring staff.
Minimum Requirements
High school diploma or equivalent.
Prior experience as a Recovery Support Specialist or similar behavioral health direct care role.
Strong communication skills and the ability to coordinate teams and client needs.
Proven ability to manage crises, maintain boundaries, and model recovery-oriented behavior.
Valid driver’s license and ability to provide client transportation.
Key Competencies
Leadership & role modeling
Team coordination and accountability
Coaching and mentoring
Crisis response and de-escalation
Clear communication & problem-solving
Trauma-informed, patient-centered approach
Work Conditions / Physical & Mental Requirements
Indoor, climate-controlled clinical treatment environment
Regular walking, standing, and sitting; lifting or repositioning up to 50 lbs. with assistance
Ability to stay calm during emergencies, manage multiple priorities, and maintain professionalism in emotionally charged situations
Performance Expectations
Reliable attendance and punctuality
Demonstrated leadership and dependability on shift
Successful support and onboarding of new team members
Calm, professional response to crises and incidents
Consistent modeling of program expectations, boundaries, and engagement standards
Equal Opportunity Employer We value diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or other protected characteristics. We are committed to creating an inclusive, safe, and equitable workplace.
Reasonable Accommodations The organization provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require accommodation to perform the essential functions of this position, please notify your supervisor, Human Resources, or the designated ADA Coordinator. Requests will be evaluated case-by-case to ensure equal employment opportunities.
Get notified about new Support Team Lead jobs in Columbus, IN.
#J-18808-Ljbffr