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Orkin

Operations Manager / People Leader

Orkin, Village Green, New York, United States

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Overview As an Operations Manager / People Leader with Orkin, you’re more than a leader—you’re the architect of a high‑performing team delivering world‑class service for a trusted industry giant with over 120 years of experience protecting homes and businesses.

This role is designed for dynamic individuals who thrive on the excitement of growing businesses and empowering teams. With your competitive spirit, you’ll rise to meet and exceed financial goals, while your passion for people fosters an exceptional, winning culture. Take pride in knowing your entrepreneurial mindset and leadership drive tangible business success—all with the support of the industry’s best. This role is the stepping stone to a Regional Leadership position and more.

Are you ready to take the lead and make your mark with Orkin? Apply now!

Responsibilities

Assume leadership of a branch location after completing an initial 90 days of training

Be willing to travel in the field for branch office visits 25% of the time

Be able to relocate within the division geography for higher roles

Inspire your team to deliver top‑notch service, accept constructive feedback and commit to continual improvement

Drive revenue generation and growth, motivating the team through daily check‑ins of activities and holding teams accountable for results

Showcase superior operational skills, with experience in managing a Profit and Loss (P&L) statement and strategically investing in growth with balancing expense margins

Assure compliance with local, state, and federal laws and regulations

Ensure accountability for and compliance with company vehicle policies and procedures

Recruit, hire, mentor, evaluate and coach

Drive sales initiatives and results

Identify best practices, cost savings and improved customer service initiatives

Collaborate with Senior Leadership and Human Resources on key hiring, promotional opportunities, succession planning, performance improvement and termination decisions

Promote positive employee relations including fostering high morale and upholding company operating standards

Maintain technical industry knowledge and expertise in pest, termite, sales and operational management

We Offer

Compensation from $85,000 to $100,000 per year with opportunities for additional earnings

A company vehicle

Comprehensive benefits package including medical, dental, vision, maternity and life insurance

401(k) plan with company match, employee stock purchase plan

Paid Time Off

Employee discounts, tuition reimbursement, dependent scholarship awards

Comprehensive training programs as an industry leader

Why should you choose Orkin?

Founded in 1901, Orkin is a global residential and business service provider that offers the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers

The pest management industry is growing and is a recession‑resistant line of business

You have a service‑oriented mindset that builds loyalty and trust with clients

You hold yourself responsible to commitments

You value being part of a team

You want to join a company that supports the community

Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA

Qualifications What do you need to be successful?

Minimum Requirements:

Bachelor’s or equivalent work experience

Documented success driving revenue for a home services company

Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid)

Ability to work in the field independently and manage route‑based assignments

5‑7 years of multi‑operational or sales management experience with a results‑driven company

5‑7 years of P&L responsibility experience and an acute understanding of expense control strategies

5‑7 years of demonstrated customer relations experience

5‑7 years of experience with P&L management and business processes

5‑7 years of operations or sales management experience with a results‑driven company

5‑7 years of proven ability to achieve profitable growth

5‑7 years of mentoring, coaching, motivating and training

Preferred:

2‑5 years of experience in a service industry or recurring revenue business

2‑5 years of sales experience and/or sales management experience

Physical Demands / Working Environment

Safely use a ladder within the manufacturer's weight capacity

Lift and carry up to 50 lbs.

Safely access crawl spaces, attics, confined spaces, rooftops, etc.

Ability to work in all types of weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

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