Total Quality Logistics
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Cargowise Administrator
role at
Total Quality Logistics
As a CargoWise Administrator at TQL, you will be the subject matter expert for our CargoWise One platform, ensuring optimal configuration, security and integration across global operations. This role will focus on system administration, workflow customization and supporting integrations—particularly those enhancing our international space. You will collaborate with IT, operations, and product teams to maintain system integrity, drive automation and support continuous improvement initiatives.
What’s in it for you:
$74,800 to $93,500 base salary + performance bonuses (based on market benchmarks)
Advancement opportunities with structured career paths
A culture of continuous education and technical training
Hybrid work environment with remote flexibility
Health, dental, and vision coverage
401(k) with company match
Perks including employee discounts, tuition reimbursement, and more
Certified Great Place to Work
and voted a
2019-2026 Computerworld's Best Places to Work in IT
What you’ll be doing:
Administer and maintain CargoWise One system settings, security profiles and user roles
Configure workflows, dashboards and document packs to align with business processes
Support and troubleshoot integrations between CargoWise and other platforms (e.g., Shipment Management Systems)
Collaborate with internal teams to implement automation and process improvements
Conduct user training and maintain documentation for system processes and updates
Monitor system performance, perform audits and ensure compliance with global standards
Manage incident resolution and elevate critical issues to WiseTech as needed
Participate in testing (UAT/SIT) for new features, integrations and system upgrades, including those introduced via WiseTech
Maintain master data and support data integrity across global operations
Oversee EDI/XML data exchanges with carriers, customers and third‑party vendors (integration management)
Partner with Finance and Operations to align system configurations with reporting and compliance needs
What you need:
Prior experience with a Freight Forwarder in a CargoWise super‑admin role, ideally with involvement in integrations, implementations, and system migrations.
CargoWise & Technical Skills
3+ years of hands‑on experience administering and configuring CargoWise One
CargoWise certifications (CCO, CCS, or CCP) highly desirable
Familiarity with SQL and API‑based integrations (eAdaptor/eHub experience preferred); Microsoft Power BI knowledge is a bonus
Engineering experience beyond administration is a plus
Operational Knowledge
Deep understanding of forwarding operations, including import/export processes and compliance requirements, with the ability to bridge technical system administration and operational workflows.
Process & Customization
Experience with workflow design, document templates, and security management.
Education
Bachelor’s degree in information systems, computer science, logistics, or related field.
Soft Skills
Excellent problem‑solving ability, strong communication skills for training and stakeholder collaboration, and proven success managing cross‑functional projects
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
Where you'll be: 6010 Exchange Pkwy Suite 200, San Antonio, TX 78238
#J-18808-Ljbffr
Cargowise Administrator
role at
Total Quality Logistics
As a CargoWise Administrator at TQL, you will be the subject matter expert for our CargoWise One platform, ensuring optimal configuration, security and integration across global operations. This role will focus on system administration, workflow customization and supporting integrations—particularly those enhancing our international space. You will collaborate with IT, operations, and product teams to maintain system integrity, drive automation and support continuous improvement initiatives.
What’s in it for you:
$74,800 to $93,500 base salary + performance bonuses (based on market benchmarks)
Advancement opportunities with structured career paths
A culture of continuous education and technical training
Hybrid work environment with remote flexibility
Health, dental, and vision coverage
401(k) with company match
Perks including employee discounts, tuition reimbursement, and more
Certified Great Place to Work
and voted a
2019-2026 Computerworld's Best Places to Work in IT
What you’ll be doing:
Administer and maintain CargoWise One system settings, security profiles and user roles
Configure workflows, dashboards and document packs to align with business processes
Support and troubleshoot integrations between CargoWise and other platforms (e.g., Shipment Management Systems)
Collaborate with internal teams to implement automation and process improvements
Conduct user training and maintain documentation for system processes and updates
Monitor system performance, perform audits and ensure compliance with global standards
Manage incident resolution and elevate critical issues to WiseTech as needed
Participate in testing (UAT/SIT) for new features, integrations and system upgrades, including those introduced via WiseTech
Maintain master data and support data integrity across global operations
Oversee EDI/XML data exchanges with carriers, customers and third‑party vendors (integration management)
Partner with Finance and Operations to align system configurations with reporting and compliance needs
What you need:
Prior experience with a Freight Forwarder in a CargoWise super‑admin role, ideally with involvement in integrations, implementations, and system migrations.
CargoWise & Technical Skills
3+ years of hands‑on experience administering and configuring CargoWise One
CargoWise certifications (CCO, CCS, or CCP) highly desirable
Familiarity with SQL and API‑based integrations (eAdaptor/eHub experience preferred); Microsoft Power BI knowledge is a bonus
Engineering experience beyond administration is a plus
Operational Knowledge
Deep understanding of forwarding operations, including import/export processes and compliance requirements, with the ability to bridge technical system administration and operational workflows.
Process & Customization
Experience with workflow design, document templates, and security management.
Education
Bachelor’s degree in information systems, computer science, logistics, or related field.
Soft Skills
Excellent problem‑solving ability, strong communication skills for training and stakeholder collaboration, and proven success managing cross‑functional projects
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
Where you'll be: 6010 Exchange Pkwy Suite 200, San Antonio, TX 78238
#J-18808-Ljbffr