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Alicat Scientific, Inc.

Quality Assurance Manager

Alicat Scientific, Inc., Tucson, Arizona, United States, 85718

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Join our team at the Alicat Scientific headquarters in Tucson, Arizona! Why work at Alicat Scientific? Because life’s too short for boring jobs. At Alicat, we’re all about flow-in our products and how we work. We design pressure and flow systems that power clean energy, life‑saving tech, and futuristic manufacturing, and we do it with a team that loves big ideas, clever solutions, and a good laugh along the way.

Here, curiosity isn’t just welcome, it’s required. You’ll get hands‑on with cutting‑edge projects, collaborate with brilliant humans, and see your ideas make a real‑world impact. We offer competitive pay, great benefits, and a culture that’s more “let’s figure this out together” than “read the manual.”

If you’re ready to build cool stuff, learn something new every day, and join a team that actually enjoys Mondays, Alicat is your next adventure.

Role overview As the architect of Alicat’s new QA team, and working alongside our QC teams you’ll design workflows, establish best practices, and lead a group dedicated to delivering flawless products and continuous improvement for the Alicat Product line. This role oversees proactive and reactive quality management activities, regulatory compliance, and continuous improvement initiatives to maintain product integrity and customer satisfaction.

Key responsibilities Proactive quality management

QMS Scope & Effectiveness: Develop risk assessments, maintain and verify QMS compliance with ISO 9001 and internal standards across the organization.

Quality KPIs: Develop and monitor quality KPI metrics that align with ISO standards and drive actionable improvements and preventative gap analysis using POWER BI visualization dashboards.

Internal Audits: Manage internal audit programs to ensure alignment between documentation, ISO 9001 requirements, and operational practices and SOP’s.

Management Review (MRM): Facilitate quarterly management review meetings to evaluate QMS performance and effectiveness. Track actionable items and ensure deadline for commitments are met across departments.

Reactive quality management

Customer Audits: Coordinate and lead customer audits, ensuring timely follow‑up and resolution of findings. Gather preventative scope and ensure follow‑up and follow through are completed in a timely manner.

Quality Agreements: Collaborate with Customer Experience teams to complete quality surveys, questionnaires, and agreements. Ensure NPI’s are forecasted and action plans integrated into launch.

Corrective & Preventative Actions (CAPAs): Oversee CAPA program, ensuring thorough investigation and implementation of preventative measures. Holding all parties and departments responsible for timely responses and resolutions thru solid and clear communication plans, gaps, risks and conflicts.

Regulatory compliance

ISO 9001 Certification: Maintain certification through external audits and continuous compliance via SA and regulatory agency spot audits. Ensure tracking and documentation of NPI’s, new systems, machining and new departmental launches have SOP tracking and documentation.

Product Compliance: Ensure adherence to product‑specific standards such as IEC 80079‑34:2018 (IS Product line) and upcoming C1D2 QMS. Work with Engineering and Operational Teams to help forecast and track risk areas and gaps.

International Compliance: Monitor and implement changes to meet evolving global regulatory requirements ensuring receivables and supply chain are equipped with conformity standards and conduct regular vendor spot audits on parts receivables for flaws and PO validity on product arrivals.

Regulatory standards required at Alicat

ISO 9001:2015 – Quality management system

IEC 80079‑34:2019 – Quality management system for Explosive Atmospheres equipment

REACH Regulation – EC 1907/2006

ROHS Directive 2011/65/EU – EN 63000:2018

EMC Directive 2014/30/EU – EN 61326‑1:2013

Pressure Equipment Directive (PED) 2014/68/EU

Success metrics & goals

Complete internal audit cycle and address any nonconformities and resolve outstanding CAPA/CAR’s.

Establish baseline Quality KPIs and reporting dashboards using Power BI only.

Facilitate one Management Review Meeting with actionable outcomes that reflect process improvement thru metric‑based data and time frame based action items.

Ensure all customer audits are completed with zero major findings.

Conduct monthly meetings with key stakeholders for all departmental QA/QC Teams ( Shops, Production, Engineering, SMT, Electronics and Supply Chain) and communicate gaps and ensure team goals align for common goals.

Achieve successful ISO 9001 recertification/audit with zero major nonconformities and establish relationships with regulatory partners.

Reduce CAPA closure time by 50% through process improvements, resolution suggestion and RCA.

Implement a robust international compliance monitoring system and process review with supply chain teams

Demonstrate measurable improvement in Quality KPIs (e.g., defect rate reduction, audit scores)

Preferred skills & competencies

Strong understanding of ISO 9001 and related quality standards.

5 years in a technical manufacturing environment

Experience with QMS implementation and continuous improvement.

Proficiency in audit management and regulatory compliance processes.

Excellent Analytical skills for data‑driven decision‑making and KPI tracking using Power BI.

Ability to read and interpret CAD drawings, electro‑mechanical assembly processes and procedures.

Excellent communication and collaboration skills for cross‑functional engagement.

Ability to lead and influence teams to drive quality culture.

Familiarity with international compliance requirements and product certification standards.

Strong problem‑solving and root cause analysis capabilities.

Competence in CAPA management and risk mitigation strategies.

About Alicat Scientific Alicat Scientific, Inc. has been manufacturing and servicing high‑quality mass flow and pressure devices since 1991, growing every year for the past 25 years. Each instrument is custom‑made for the end user. Our product is applicable in unlimited markets. From healthcare to aerospace, we design, test, build and apply our products to almost every niche. We believe our employees are the drivers of our growth and the reason we keep improving year after year. Our employees enjoy:

Health, dental, and vision insurance

Life and disability insurance plans

401k with up to 5% match and vesting schedule

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