Mazda Infiniti Roseville
Service Cashier / Customer Service Representative
Mazda Infiniti Roseville, Roseville, California, United States, 95678
AtMazda Roseville we pride ourselves on providing an award winning level of service. We are a local family owned business in operation since 2001. We employ passionate, motivated, honest team members with integrity that encompass our Expect More brand. If you are looking to join a successful, stable company with unmatched service, facility, reputation, pay plans, benefits and a work environment built to support our team through growth. Then this might be the place for you.
We are seeking a friendly, detail-oriented
Service Cashier / Customer Service Representative
to join our dealership team. This role is a key point of contact for our service customers and plays an important part in delivering an excellent customer experience. The ideal candidate is organized, dependable, and comfortable working in a fast-paced, customer-focused environment.
Key Responsibilities
Greet service customers in a professional and courteous manner
Schedule and manage service appointments accurately and efficiently
Process customer payments, including cash, credit, and check transactions
Balance, record, and reconcile daily cash and payment transactions
Assist customers with loaner vehicle check-out and return procedures
Maintain accurate records related to loaner vehicles and customer documentation
Answer incoming phone calls and direct inquiries as needed
Communicate effectively with service advisors and other dealership staff
Ensure compliance with dealership policies and procedures
Qualifications
Previous cashier, customer service, or dealership experience preferred
Strong customer service and communication skills
Basic math and cash-handling accuracy required
Comfortable using computer systems and scheduling software
Ability to multitask and remain organized in a busy environment
Reliable, punctual, and detail-oriented
Valid driver’s license may be required
Benefits
Medical, Dental and Vision insurance
Available Supplemental Insurance
401K with Employer Contribution
Paid Vacation
Paid Sick Pay
Six Paid Holidays for many job categories
Tenure Recognition
Clean Safe Work Environment
Helpful Supporting Staff
Thorough Training
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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We are seeking a friendly, detail-oriented
Service Cashier / Customer Service Representative
to join our dealership team. This role is a key point of contact for our service customers and plays an important part in delivering an excellent customer experience. The ideal candidate is organized, dependable, and comfortable working in a fast-paced, customer-focused environment.
Key Responsibilities
Greet service customers in a professional and courteous manner
Schedule and manage service appointments accurately and efficiently
Process customer payments, including cash, credit, and check transactions
Balance, record, and reconcile daily cash and payment transactions
Assist customers with loaner vehicle check-out and return procedures
Maintain accurate records related to loaner vehicles and customer documentation
Answer incoming phone calls and direct inquiries as needed
Communicate effectively with service advisors and other dealership staff
Ensure compliance with dealership policies and procedures
Qualifications
Previous cashier, customer service, or dealership experience preferred
Strong customer service and communication skills
Basic math and cash-handling accuracy required
Comfortable using computer systems and scheduling software
Ability to multitask and remain organized in a busy environment
Reliable, punctual, and detail-oriented
Valid driver’s license may be required
Benefits
Medical, Dental and Vision insurance
Available Supplemental Insurance
401K with Employer Contribution
Paid Vacation
Paid Sick Pay
Six Paid Holidays for many job categories
Tenure Recognition
Clean Safe Work Environment
Helpful Supporting Staff
Thorough Training
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr