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Mazda Infiniti Roseville

Service Cashier / Customer Service Representative

Mazda Infiniti Roseville, Roseville, California, United States, 95678

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AtMazda Roseville we pride ourselves on providing an award winning level of service. We are a local family owned business in operation since 2001. We employ passionate, motivated, honest team members with integrity that encompass our Expect More brand. If you are looking to join a successful, stable company with unmatched service, facility, reputation, pay plans, benefits and a work environment built to support our team through growth. Then this might be the place for you.

We are seeking a friendly, detail-oriented

Service Cashier / Customer Service Representative

to join our dealership team. This role is a key point of contact for our service customers and plays an important part in delivering an excellent customer experience. The ideal candidate is organized, dependable, and comfortable working in a fast-paced, customer-focused environment.

Key Responsibilities

Greet service customers in a professional and courteous manner

Schedule and manage service appointments accurately and efficiently

Process customer payments, including cash, credit, and check transactions

Balance, record, and reconcile daily cash and payment transactions

Assist customers with loaner vehicle check-out and return procedures

Maintain accurate records related to loaner vehicles and customer documentation

Answer incoming phone calls and direct inquiries as needed

Communicate effectively with service advisors and other dealership staff

Ensure compliance with dealership policies and procedures

Qualifications

Previous cashier, customer service, or dealership experience preferred

Strong customer service and communication skills

Basic math and cash-handling accuracy required

Comfortable using computer systems and scheduling software

Ability to multitask and remain organized in a busy environment

Reliable, punctual, and detail-oriented

Valid driver’s license may be required

Benefits

Medical, Dental and Vision insurance

Available Supplemental Insurance

401K with Employer Contribution

Paid Vacation

Paid Sick Pay

Six Paid Holidays for many job categories

Tenure Recognition

Clean Safe Work Environment

Helpful Supporting Staff

Thorough Training

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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