Valiant Residential
Community Manager - The Franklin - Memphis, TN
Valiant Residential, Memphis, Tennessee, us, 37544
Community Manager - The Franklin
Application for the
Community Manager
role at
Valiant Residential .
Position Overview Valiant Residential is seeking a Community Manager responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. The role requires implementing company policies and procedures that ensure a well-managed, well-maintained building within established operating guidelines while assuring compliance with regulatory agencies and investors.
What You’ll Be Doing
Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel.
Provide support to staff to encourage teamwork and lead by example in creating a harmonious environment.
Handle all personnel administrative processes, including performance evaluations, salary reviews, time sheets, and change of status forms.
Determine transitions and promotions for on-site personnel.
File reports regarding any work-related injuries.
Maintain accurate records of all community transactions and submit them on a timely basis, including rent rolls, delinquency reports, move‑ins/move‑outs, accounts payable, and office supply orders.
Prepare annual budgets and income projections accurately and on time.
Ensure all rents and late fees/check charges are collected, posted, and deposited in a timely manner.
Review, code, and approve invoices for payments.
Make daily bank deposits.
Ensure the property is rented to its fullest capacity.
Utilize marketing strategies to secure prospective residents.
Oversee the effectiveness of Assistant Community Managers and Leasing Agents in using policies and procedures.
Ensure leasing practices conform to federal, state, and local law, and that credit and criminal reports are obtained for all prospective residents.
Prepare, process, and sign all leases and related forms or supervise others in doing so.
Collect rents and late charges, handle delinquent accounts, or supervise others in doing so.
Aggressively pursue lease renewals and send notices at least 45 days before expiration.
Supervise leasing employees, ensuring good closing techniques.
Handle evictions and landlord liens.
Maintain all resident files, including move‑in sheets, move‑out notices, security dispositions, and warnings.
Ensure that residents are provided with a clean, safe, and well‑maintained community.
Ensure that maintenance requests are handled on an immediate one‑call basis.
Maintain the common areas.
Ensure the availability of make‑ready vacant units.
Oversee risk management and emergency procedures.
Continually inspect the property and improvements, record deficiencies, and take necessary action within budget limits.
Maintain key control coding for all units and areas.
Handle emergencies, report accidents and emergency situations immediately, and prepare proper reports.
Be available 24/7 unless notified by a Regional Community Supervisor.
Monitor the parking lot for unauthorized vehicles.
Review weekly reports for accuracy and completeness.
Supervise outside contractors working on the property.
As directed, prepare the property for code inspections, mortgage inspections, and all other inspections.
Report any violations of company policy by employees.
Develop and enforce community policies and rules.
Requirements
Minimum of 3+ years of property management experience.
Ability to apply logical thinking principles to define problems, collect data, establish facts, draw valid conclusions, and initiate appropriate courses of action.
Strong verbal and written communication skills in English.
Bilingual in Spanish is a plus.
Achieve Fair Housing certification before interacting with prospects or residents.
Competent in personal computer skills, keyboard, internet search, Microsoft Office Suite (Word, Excel, Outlook), and community software applications.
Knowledge of OSHA laws and regulations; ability to work evenings and weekends.
Professional appearance during the workday and whenever present in the community; comply with Employee Handbook expectations; successfully pass a drug test.
College degree preferred.
Certified Apartment Manager (CAM) preferred.
Accredited Resident Manager (ARM) preferred.
Why Work at Valiant With over 37 years of experience, Valiant Residential is a next‑generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spirit—bold, innovative, and committed to excellence—fostering prosperous partnerships and long‑term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.
We believe in rewarding great work with competitive total compensation and time off with comprehensive benefits, including free health insurance options and 401(k) matching. Growth isn’t just encouraged—it’s expected. With career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive.
Third‑Party Submissions & Staffing Agencies Valiant Residential does not accept unsolicited resumes or candidate submissions from staffing agencies or third‑party recruiters for any posted positions. Any unsolicited resumes received will be considered property of Valiant Residential, and no placement fees will be paid. All official recruiting communications from Valiant Residential will come from an @valiantresidential.com email address. If you receive outreach from a different email domain claiming to represent us, please verify the legitimacy of the communication before responding.
Americans With Disabilities Act (ADA) Accommodation Statement Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment. If you require a reasonable accommodation to apply for a position or to perform your job, please contact jobs@valiantresidential.com. Requests will be reviewed on a case‑by‑case basis in accordance with applicable laws.
#J-18808-Ljbffr
Community Manager
role at
Valiant Residential .
Position Overview Valiant Residential is seeking a Community Manager responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. The role requires implementing company policies and procedures that ensure a well-managed, well-maintained building within established operating guidelines while assuring compliance with regulatory agencies and investors.
What You’ll Be Doing
Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel.
Provide support to staff to encourage teamwork and lead by example in creating a harmonious environment.
Handle all personnel administrative processes, including performance evaluations, salary reviews, time sheets, and change of status forms.
Determine transitions and promotions for on-site personnel.
File reports regarding any work-related injuries.
Maintain accurate records of all community transactions and submit them on a timely basis, including rent rolls, delinquency reports, move‑ins/move‑outs, accounts payable, and office supply orders.
Prepare annual budgets and income projections accurately and on time.
Ensure all rents and late fees/check charges are collected, posted, and deposited in a timely manner.
Review, code, and approve invoices for payments.
Make daily bank deposits.
Ensure the property is rented to its fullest capacity.
Utilize marketing strategies to secure prospective residents.
Oversee the effectiveness of Assistant Community Managers and Leasing Agents in using policies and procedures.
Ensure leasing practices conform to federal, state, and local law, and that credit and criminal reports are obtained for all prospective residents.
Prepare, process, and sign all leases and related forms or supervise others in doing so.
Collect rents and late charges, handle delinquent accounts, or supervise others in doing so.
Aggressively pursue lease renewals and send notices at least 45 days before expiration.
Supervise leasing employees, ensuring good closing techniques.
Handle evictions and landlord liens.
Maintain all resident files, including move‑in sheets, move‑out notices, security dispositions, and warnings.
Ensure that residents are provided with a clean, safe, and well‑maintained community.
Ensure that maintenance requests are handled on an immediate one‑call basis.
Maintain the common areas.
Ensure the availability of make‑ready vacant units.
Oversee risk management and emergency procedures.
Continually inspect the property and improvements, record deficiencies, and take necessary action within budget limits.
Maintain key control coding for all units and areas.
Handle emergencies, report accidents and emergency situations immediately, and prepare proper reports.
Be available 24/7 unless notified by a Regional Community Supervisor.
Monitor the parking lot for unauthorized vehicles.
Review weekly reports for accuracy and completeness.
Supervise outside contractors working on the property.
As directed, prepare the property for code inspections, mortgage inspections, and all other inspections.
Report any violations of company policy by employees.
Develop and enforce community policies and rules.
Requirements
Minimum of 3+ years of property management experience.
Ability to apply logical thinking principles to define problems, collect data, establish facts, draw valid conclusions, and initiate appropriate courses of action.
Strong verbal and written communication skills in English.
Bilingual in Spanish is a plus.
Achieve Fair Housing certification before interacting with prospects or residents.
Competent in personal computer skills, keyboard, internet search, Microsoft Office Suite (Word, Excel, Outlook), and community software applications.
Knowledge of OSHA laws and regulations; ability to work evenings and weekends.
Professional appearance during the workday and whenever present in the community; comply with Employee Handbook expectations; successfully pass a drug test.
College degree preferred.
Certified Apartment Manager (CAM) preferred.
Accredited Resident Manager (ARM) preferred.
Why Work at Valiant With over 37 years of experience, Valiant Residential is a next‑generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spirit—bold, innovative, and committed to excellence—fostering prosperous partnerships and long‑term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.
We believe in rewarding great work with competitive total compensation and time off with comprehensive benefits, including free health insurance options and 401(k) matching. Growth isn’t just encouraged—it’s expected. With career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive.
Third‑Party Submissions & Staffing Agencies Valiant Residential does not accept unsolicited resumes or candidate submissions from staffing agencies or third‑party recruiters for any posted positions. Any unsolicited resumes received will be considered property of Valiant Residential, and no placement fees will be paid. All official recruiting communications from Valiant Residential will come from an @valiantresidential.com email address. If you receive outreach from a different email domain claiming to represent us, please verify the legitimacy of the communication before responding.
Americans With Disabilities Act (ADA) Accommodation Statement Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment. If you require a reasonable accommodation to apply for a position or to perform your job, please contact jobs@valiantresidential.com. Requests will be reviewed on a case‑by‑case basis in accordance with applicable laws.
#J-18808-Ljbffr