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BrightStar Care

IT Help Desk Analyst — Enterprise Systems Support

BrightStar Care, Bannockburn, Illinois, United States

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A leading healthcare services provider in Bannockburn, IL, is seeking a Help Desk Analyst to provide technical support and enhance customer satisfaction. This full-time role involves troubleshooting complex application issues, effective communication with franchisees, and process improvements. Ideal candidates should have a bachelor's degree in a relevant field and some technical support experience. This hybrid position requires one day per week in the office, ensuring a flexible yet productive work environment. #J-18808-Ljbffr