Washington University in St. Louis
Patient Billing Services Rep II Certified - Heart and Vascular Center
Washington University in St. Louis, Saint Louis, Missouri, United States, 63146
Patient Billing Services Rep II Certified - Heart and Vascular Center
Position Summary
Obtains insurance information, referral forms and counsels patients on financial assistance when seen in department for services.
Scheduled Hours
40 hours per week
Primary Duties & Responsibilities
Obtains insurance information from patients and counsels alternative ways for financial assistance.
Registers all new patients, assisting with form completion.
Reviews schedule for new patients, updating when necessary.
Calls patients with appointment time reminder, obtaining insurance information and referral forms.
Explains billing process to patients, answers incoming inquiries from patients and third-party payers.
Explains billing process to other IBC staff; assists with basic account maintenance activities.
Assists patients with insurance questions regarding the billing process.
Assists staff with sending out reminder cards and other scheduling duties.
May provide Medical Assistant services to the department (MA certification required) as needed.
Performs other duties as assigned.
Working Conditions
Job Location: Normal office environment; patient care setting.
Physical Effort: Typically sitting at desk or table, repetitive wrist, hand or finger movement.
Equipment: Office equipment.
Education
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications / Professional Licenses
Assessment Based Recognition (ABR) - American Association of Medical Assistants (AAMA), Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Certified Medical Assistant - American Medical Technologists (AMT), Certified Medical Assistant - National Healthcareer Association (NHA), Certified Pharmacy Technician - Illinois Department of Financial and Professional Regulation, Certified Pharmacy Technician - Missouri Division of Professional Registration, Certified Pharmacy Technician - National Healthcareer Association (NHA), Certified Pharmacy Technician - Pharmacy Technician Certification Board , Pharmacist Technician - Illinois Department of Financial and Professional Regulation, Pharmacist Technician - Missouri Board of Pharmacy, Pharmacist Technician - Missouri Division of Professional Registration, Pharmacist Technician - Pharmacy Technician Certification Board , Registered Medical Assistant (RMA) - American Association of Medical Assistants (AAMA), Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Medical Assistant - National Healthcareer Association (NHA)
Work Experience
Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years)
Skills
Not Applicable
Driver's License
A driver's license is not required for this position.
Additional Qualifications (within one month of hire)
Basic Life Support certification must be obtained within one month of hire date.
Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
Registered/Certified Medical Assistant or successfully achieve Medical Assistant registration/certification or pass assessment-based recognition (ABR) exam or Pharmacy Technician licensure within 6 months of hire date or within a shorter time frame if noted by hiring manager.
Education – Preferred
No additional education unless stated elsewhere in the job posting.
Certifications – Preferred
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience – Preferred
No additional work experience unless stated elsewhere in the job posting.
Skills – Preferred
Financial Information, Insurance, Interpersonal Communication
Grade
C06-H
Salary Range
$17.34 - $25.40 / Hourly
Benefits Statement
Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness: Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family: We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
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Obtains insurance information, referral forms and counsels patients on financial assistance when seen in department for services.
Scheduled Hours
40 hours per week
Primary Duties & Responsibilities
Obtains insurance information from patients and counsels alternative ways for financial assistance.
Registers all new patients, assisting with form completion.
Reviews schedule for new patients, updating when necessary.
Calls patients with appointment time reminder, obtaining insurance information and referral forms.
Explains billing process to patients, answers incoming inquiries from patients and third-party payers.
Explains billing process to other IBC staff; assists with basic account maintenance activities.
Assists patients with insurance questions regarding the billing process.
Assists staff with sending out reminder cards and other scheduling duties.
May provide Medical Assistant services to the department (MA certification required) as needed.
Performs other duties as assigned.
Working Conditions
Job Location: Normal office environment; patient care setting.
Physical Effort: Typically sitting at desk or table, repetitive wrist, hand or finger movement.
Equipment: Office equipment.
Education
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications / Professional Licenses
Assessment Based Recognition (ABR) - American Association of Medical Assistants (AAMA), Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Certified Medical Assistant - American Medical Technologists (AMT), Certified Medical Assistant - National Healthcareer Association (NHA), Certified Pharmacy Technician - Illinois Department of Financial and Professional Regulation, Certified Pharmacy Technician - Missouri Division of Professional Registration, Certified Pharmacy Technician - National Healthcareer Association (NHA), Certified Pharmacy Technician - Pharmacy Technician Certification Board , Pharmacist Technician - Illinois Department of Financial and Professional Regulation, Pharmacist Technician - Missouri Board of Pharmacy, Pharmacist Technician - Missouri Division of Professional Registration, Pharmacist Technician - Pharmacy Technician Certification Board , Registered Medical Assistant (RMA) - American Association of Medical Assistants (AAMA), Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Medical Assistant - National Healthcareer Association (NHA)
Work Experience
Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years)
Skills
Not Applicable
Driver's License
A driver's license is not required for this position.
Additional Qualifications (within one month of hire)
Basic Life Support certification must be obtained within one month of hire date.
Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
Registered/Certified Medical Assistant or successfully achieve Medical Assistant registration/certification or pass assessment-based recognition (ABR) exam or Pharmacy Technician licensure within 6 months of hire date or within a shorter time frame if noted by hiring manager.
Education – Preferred
No additional education unless stated elsewhere in the job posting.
Certifications – Preferred
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience – Preferred
No additional work experience unless stated elsewhere in the job posting.
Skills – Preferred
Financial Information, Insurance, Interpersonal Communication
Grade
C06-H
Salary Range
$17.34 - $25.40 / Hourly
Benefits Statement
Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness: Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family: We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
#J-18808-Ljbffr